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Five Guys Burgers and Fries is coming to Pelham Manor

Pat Hammond Jan 3, 2010 10:59 AM

Pelham Weekly made the announcement in the 1/1/2010 edition. No date was given, but it sounds like a "sure thing". It'll be at 825 Pelham Pkwy. Pelham, NY, where the new BJs wholesale club is. Five Guys has received some positive mentions here on Chowhound.

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    anonymouse1935 RE: Pat Hammond Jan 3, 2010 12:17 PM

    Oh good! Is this one of those places I keep seeing on the Travel Channel where the burgers are massive?

    I hope they don't sell healthy burgers and healthy portions!

    *rats, from their menu it seems they do concentrate on healthy.

    6 Replies
    1. re: anonymouse1935
      Pat Hammond RE: anonymouse1935 Jan 3, 2010 12:40 PM

      I like the sound of the cheese burger with lettuce, tomato, mustard and jalapenos. Anyway, time will tell.

      1. re: anonymouse1935
        roro1831 RE: anonymouse1935 Jan 4, 2010 07:05 AM

        The burgers are not massive, they are regular sized and all cooked well done, they will not do medium rare. The burgers are good, I will say that. the fires need to be taken out of the bag asap otherwise they will get soggy.

        1. re: roro1831
          cavandre RE: roro1831 Jan 5, 2010 03:27 AM

          Like any chain, quality control is an issue. We went to a 5 Guys in Melbourne, FL. On that day, fries production got way ahead of burger production. The fries we were served had sat in their styrofoam cup a good 5 minutes before they were served to us with our burgers. We immediately dumped them out of their cup but it was already too late. There's no other word for it; they were soggy.

          1. re: roro1831
            ajs42548 RE: roro1831 Sep 14, 2010 04:34 PM

            I don't patronize places that will not cook burgers MY WAY which is medium rare. I'm the customer. I'm paying. Therefore I should be able to get it cooked MY way.

            1. re: ajs42548
              c oliver RE: ajs42548 Mar 23, 2011 06:15 PM

              Er, I'm not aware of any/many fast food places that cook other than well done.

          2. re: anonymouse1935
            JMF RE: anonymouse1935 Mar 3, 2011 05:57 AM

            Actually the burgers were the smallest I have ever seen. About 1/2 the size of the bun, and thin and squeezed out.

          3. c
            CurlieGlamourGirlie RE: Pat Hammond Jan 3, 2010 12:50 PM

            On Christmas Eve we got 5 Guys. It was delicious! For 2 large double burgers (one with cheese) and a 'regular' fries AND a small burger it was $16. Not terrible. The burgers were really good and the fries were amazing.

            3 Replies
            1. re: CurlieGlamourGirlie
              Pat Hammond RE: CurlieGlamourGirlie Jan 3, 2010 03:30 PM

              Thanks so much! It sounds like it'll be a nice addition to this neighborhood.

              1. re: Pat Hammond
                CurlieGlamourGirlie RE: Pat Hammond Jan 4, 2010 04:51 AM

                If it's any consolation, my husband is a burger nut. He said it's one of the best burgers he's had on Long Island. He said it's still under California burgers, but on par with burgers we had from Burger 9.5!

                He was the one who picked up our order (we did take out) and he said the people there were really pleasant.


              2. re: CurlieGlamourGirlie
                c oliver RE: CurlieGlamourGirlie Mar 23, 2011 06:16 PM

                See, that was my only objection. I think that price is WAY too high for fast food.

              3. Fred19 RE: Pat Hammond Jan 4, 2010 12:39 PM

                Don't get your hopes up on five guys. Their hamburgers are like hockey pucks and only come well done, but they are juicy or should I say greasy.

                Their fries are terrific and the portion size is very large. I have never been able to finish the fries there are so many of them.

                The hamburger is hard, dark brown without a trace that it is real meat. There is no touch of red or pink that would clue you in that it is a conventional hamburger. It may be deep fried or incinerated some other way. It does not have that beefy taste of a good hamburger, just salt and grease. Burgers are just ordinary size and not massive.

                Enjoy the fries!


                1 Reply
                1. re: Fred19
                  bonacbub RE: Fred19 Sep 10, 2010 08:48 AM

                  i disagree, i've had 5 guys and the burgers are consistently juicy and delicious, the fries are OK, not great
                  overall a great bang for the buck

                2. s
                  Scotty100 RE: louuuuu Jan 5, 2010 06:51 AM

                  5G is what it is. In some locations, an upper-tier fast food type burger. In other locations, not so much. Not a destination burger for me at all. But if Westport location does it right and I am in need of a quick burger fix I will consider it. All the other similar style of burgers in the FFD area are "meh" to me...

                  1. The Chowhound Team RE: Pat Hammond Jan 7, 2010 07:26 AM

                    Folks, please keep the discussion focused on Five Guys in Pelham. General discussions about the Five Guys chain belong on the Chains board (http://chowhound.chow.com/boards/32 ); General discussions of what constitutes good should be conducted on General Topics (http://chowhound.chow.com/boards/27 ).

                    11 Replies
                    1. re: The Chowhound Team
                      DobbsFoodie RE: The Chowhound Team Jan 7, 2010 08:09 AM

                      We are looking forward to the Pelham location. We Visited the one in Havertown, PA where our friends live and wished they had one closer to us. The burger meat it thin but you can add any toppings you want for no extra charge and peanut for the table. We will visit when they open.

                      1. re: DobbsFoodie
                        moron66 RE: DobbsFoodie Jan 10, 2010 06:42 PM

                        i walked in the one in rockland that stuff is not what i want to eat and cant we call these places something other then a restaurant .

                        1. re: moron66
                          Maryld RE: moron66 Sep 9, 2010 06:58 AM

                          In White Plains, across the stree from Walmart where the old donut/coffee shop was located, there was a banner announcing that a Five Guys would be opening soon. I think that you mentioned in another post that spot was supposed to be a pizza place??

                          Five Guys
                          7 Southside Dr Ste 107, Clifton Park, NY 12065

                          1. re: Maryld
                            bonacbub RE: Maryld Sep 10, 2010 08:49 AM

                            there is a Chee-burger Chee-burger opening on Mamaroneck Ave too, excellent burgers and shakes there, ive had them when they were open in the Palisades mall

                            1. re: bonacbub
                              Barrels41 RE: bonacbub Sep 13, 2010 07:59 PM

                              I wish Jackson Hole would come to White Plains. They do rare. BTW Legal Seafood has a phenomenal Tuna Burger. Not cheap but your cardiologist will approve.

                              Jackson Hole
                              232 E 64th St, New York, NY 10065

                            2. re: Maryld
                              Barrels41 RE: Maryld Sep 13, 2010 08:03 PM

                              Yeah. They are building Anthony's Coal Fired Pizza. A great sports bar concept from Ft. Lauderdale.

                              1. re: Barrels41
                                Maryld RE: Barrels41 Sep 14, 2010 06:53 AM

                                As I mentioned, I saw the 5 Guys sign there last week, However, on Monday it was gone. So who knows what's going to be in that spot. Do you have it on good authority that it's going to be the pizza place?

                                1. re: Maryld
                                  wincountrygirl RE: Maryld Sep 14, 2010 05:12 PM

                                  So we're getting either a chain burger place or a chain pizza place? Wow.

                                  1. re: wincountrygirl
                                    Maryld RE: wincountrygirl Sep 15, 2010 06:49 AM

                                    Exactly. However, given the fact that space has been derelict for so long, it's good to see some sort of business--and jobs-- coming into the area.

                                2. re: Barrels41
                                  laylag RE: Barrels41 Sep 15, 2010 09:30 AM

                                  Isn't Anthony's a very largechain, not just from Ft. Lauderdale but with some 24 locations all but two of which are in Florida? I really can't get excited about another mass market chain restaurant anywhere in White Plains or elsewhere in Westchester. I know I should give it a chance before criticizing so I withhold actual judgment until I have first hand knowledge of it.

                                  But really, don't we have enough pizza up here and certainly access to great pizza within 20 miles? I'd say yes. Sadly I lived in Florida for four very long years. Not a pizza town. Well, not a good pizza town. Actually a pathetic place for pizza so really, I'm not exactly jumping up and down about this news.

                          2. re: The Chowhound Team
                            c oliver RE: The Chowhound Team Mar 23, 2011 06:18 PM

                            Oops, sorry. I should have read the whole thread before posting. Mea culpa.

                          3. JMF RE: Pat Hammond Mar 3, 2011 05:56 AM

                            I stopped by the Five Guys in Pelham yesterday. My first time trying them. Got the regular (double) bacon cheeseburger and fries. I will never go back. Horrible food. The tiny burgers were dry and flavorless. No juice, not even grease. Stale raw onion. The bacon tasted rancid, and was so crisp it was painful to eat, like when a taco chip rips the inside of your mouth. And when I opened the burger it was a crumpled mess as if after it was wrapped the person squeezed it as hard as they could. Disgusting. The fries were soggy, limp, and tasteless. I will never, ever, go again. My worst fast food experience ever. At least now I have my 2011 fast food over and done with.

                            14 Replies
                            1. re: JMF
                              Elisa515 RE: JMF Mar 3, 2011 06:13 AM

                              "At least now I have my 2011 fast food over and done with."

                              I think this says it all. You weren't going to like this place no matter what.

                              1. re: Elisa515
                                JMF RE: Elisa515 Mar 3, 2011 11:11 AM

                                Elisa515, you are making assumptions. Who are you to make judgements about me? I am a food and beverage professional, and can appraise food based on the individual merits. I like a decent burger from a diner and occasionally fast food. I think Hardees makes a very good fast food burger. based on this one visit I think Five Guys was terrible. Absolute crud.

                                1. re: JMF
                                  menton1 RE: JMF Mar 3, 2011 01:24 PM

                                  Smashburger is about the best of the "slower" fast food burgers.

                                  1. re: JMF
                                    cubanat RE: JMF Mar 3, 2011 04:09 PM

                                    You got the tiny burgers or the regular size? Your experience seems luck you have the worst luck ever!

                                    1. re: cubanat
                                      JMF RE: cubanat Mar 3, 2011 04:16 PM

                                      They only have one size patty. It's just whether they put one or two patties on the bun.

                                      1. re: JMF
                                        cubanat RE: JMF Mar 7, 2011 03:57 PM

                                        Went through again (the one in New Haven) after my gf said that her normal/regular bacon cb had 2 patties. I had scarfed mine down so quick I didn't even realize! So this time I got the small/tiny which was like you said just one patty and I have to say that it was just as good but I did not feel as gluttonous after! Their grilled onions are superb! and i love the peanuts...reminded me of the ground round on central avenue back in the day.

                                        1. re: cubanat
                                          JMF RE: cubanat Mar 8, 2011 06:02 AM

                                          Ground Round, haven't heard of that in awhile.

                                          1. re: JMF
                                            chowdom RE: JMF Mar 8, 2011 04:31 PM

                                            Oh yes the good old days of the 80 hr work week. I was part of a team of HJ employees who assisted the new franchisee's in opening stores in the tri state area. They and their staff required extensive corporate training lol. OMG the food was sooooooooooooooo bad.

                                  2. re: Elisa515
                                    chloe4ever RE: Elisa515 Mar 3, 2011 09:14 PM

                                    Exactly Elisa ;)

                                  3. re: JMF
                                    chloe4ever RE: JMF Mar 3, 2011 09:11 PM


                                    1. re: JMF
                                      chloe4ever RE: JMF Mar 3, 2011 09:12 PM

                                      Wow. Everything you said was the complete opposite of what I just experienced yesterday. I wondered if that guy making faces at his burger in the corner was you? Perhaps.....What is a big burger to you? A Five Guys Burger is an average size burger. It is in no means "tiny". Stale raw onions? I must have gotten a different batch ;) Nothing stale about my raw onions. And your burger was a "crumbled mess like the person working there squeezed it really hard....." Hmmmmmm................odd. Odd indeed.

                                      1. re: chloe4ever
                                        JMF RE: chloe4ever Mar 4, 2011 07:05 AM

                                        I was there at 3:40pm on 3/2/11. I ate out in my car. I realized looking back on it that this was because the store was so cold, loud, and uninviting. I didn't see a single person with a smile in the place except the woman who took my order, and that as a perfunctory "Hi how are you today" type thing. Not a single customer looked like they were enjoying themselves. It was pretty miserable inside. I observe people and places, (in earlier careers I was a psychologist and security specialist. Observation and memory are critical to both, as is my trained food memory), and this wasn't a happy place.

                                        The burgers were literally 1/2 the size of the bun. They may have been 3 oz to start (that's what the website says), but with the high fat content they sure shrunk a lot. I watched the burgers being cooked and at first they were covered with a bacon press to keep them flat, maybe the griddle man was pressing them, because they came out dry. They wwere sitting in pools of their fat/juice on the griddle. He did handle them gently after that, because it looked like he had to or they would have fallen apart. The raw onions had obviously been rinsed, which means much of the stale flavor was prevented; but they had that washed out and slightly funky flavor that you get with rinsed onions that have sat for an hour or two. I tasted the patty by itself when I was halfway done, because I was so disappointed, and it was flavorless, dry, and boring meat. I didn't completely finish the burger, it was a waste of my time.

                                        The fries were incredibly limp, soft, greasy, and flavorless. While they were dark brown, they tasted under-cooked and mealy. I don't use much salt, except on fries, but i had to go back in to the store and get lots of salt to try and make them palatable.

                                        The burger seem nicely wrapped until I opened it. Then it seemed squashed. Not flat, but in from the sides, as if molded by hand to make it seem thicker.

                                        It sounds like some of the people commenting on this thread will take no critique or condemnation of Five Guys. Well, I went with an open mind. Actually expecting and looking forward to a good burger. I guess we have different opinions of what a good burger is. It was different from many fast food burgers, the meat was fresh, not frozen, but the quality and presentation wasn't anything to comment favorably on. This was only one visit, but from the experience it wasn't worth rushing back. I will, but not right away. I may have had a negative experience, but I don't ever make permanent conclusions without several visits. I go to McDonald's occasionally, and have had some meals that were terrible, and some that were actually tasty. I still remember a bacon cheeseburger at a Hardee's in Maryland that was fantastic.

                                        Five Guys
                                        7 Southside Dr Ste 107, Clifton Park, NY 12065

                                        1. re: JMF
                                          chloe4ever RE: JMF Mar 4, 2011 08:11 PM

                                          Hopefully you will be able to recover after such a tramatic event. I guess I was too busy enjoying my perfectly cooked burger to see all the miserable, unhappy people around me and the cold, uninviting nightmare that is this food establishment.

                                          And no, people in this thread do not expect everyone to love Five Guys. I like the place a lot. It is not my favorite place for a burger. But for its type of establishment, it makes a good burger. What some will not take is ridiculous observations and statements that fly across to the other side of the spectrum of logic and believability. To say that you don't like the burger is one thing, but to say that the place was so horrific inside that you could not even stand to eat inside that you retreated to your car and every customer looked miserable and unhappy REALLY raises the red flags.......

                                          This place is a fast food establishment. It is loud, bright and full of people eating burgers, not Filet Mignon. I did not expect candlelight and roses. The workers were African American young people who were working and not looking any different than any young person that works at such a place. And nobody was crying when they were eating their burgers when I was there. They looked what people look like in such an establishment. I have no idea where you found such misery. I think you were projecting your own feelings and perceptions.

                                          1. re: chloe4ever
                                            JMF RE: chloe4ever Mar 5, 2011 06:56 AM

                                            How about you meet me there one day and we spend several hours observing the place? I did not place my feelings and perceptions onto what I observed. I actually stepped back and watched. Many people don't really look around at what is happening. Do you actually step back and observe on a regular basis? I have been trained to do this over the course of several careers spanning decades, as I said earlier as a psychologist, and prior to that as a security expert. I also am a food and beverage business consultant and writer, and I can accurately describe foods, and remember details, including a very good flavor memory.

                                            My experience may not have been the same as yours, but it is valid. You seem to be the one who can't accept that someone could have a completely different experience that the one you had.

                                            I said, "I didn't see a single person with a smile in the place except the woman who took my order, and that as a perfunctory "Hi how are you today" type thing. Not a single customer looked like they were enjoying themselves."

                                            Not that people were crying. You are taking my words, and blowing them up into much more.

                                            I think that you are taking my comments very personally. Why is this? What emotional investment do you have in this place? Or do you have a problem with someone else having a completely different point of view than you?

                                            Personally, I expect people to have different points of view than myself. Everyone has different experiences. Even when two people are at the same place, at the same time, what they experience can, and is, usually very different. This is based on their background, family, education, and life experiences up to that point. Everything that has happened to them prior to the event, and during the event.

                                    2. s
                                      Shawn RE: Pat Hammond Mar 3, 2011 02:13 PM

                                      I work in Rockland County not far from a Five Guys. I have been there several times, as a few of my co-workers like the place. My experience has been that the burgers are better than McDonalds, Burger King, etc., but not something I would seek out if I were on my own and craving a burger. I like my burgers rare to the point that they are practically raw inside and these are quite well done, but by the time the meat is slathered with a bunch of toppings, I'll eat it. I try not to think of it as a real burger or to compare it to real burgers-- probably a coping mechanism.

                                      As for the fries, the quality has ranged from hot, crisp and pretty good tasting to soggy and limp. One thing that sort of creeps me out is that once they put the order in the bag, by the time one makes the 10 second walk to the table, the bag is covered with grease. If that much is coming off on the bag in that short a time, I shudder to think about what is going into my stomach.

                                      8 Replies
                                      1. re: Shawn
                                        chloe4ever RE: Shawn Mar 3, 2011 09:13 PM

                                        My reply was aimed at JMF to minimize any confusion ;)

                                        1. re: Shawn
                                          menton1 RE: Shawn Mar 4, 2011 08:38 AM

                                          5G is not in the category of McD's or BK, so it's not a good comparison. It's a "slow" fast food, with supposedly fresh meat. McD's is frozen meat culled from as many as 100 steer in one burger. (Yikes)

                                          Have you tried Smashburger? (This is the same category as 5G) An overall much better experience, and they will do the burgers medium rare.

                                          (Did anyone ever explain why 5G insists on cooking their burgers well-well-well done? )

                                          1. re: menton1
                                            Shawn RE: menton1 Mar 4, 2011 10:55 AM

                                            I haven't tried Smashburger. Is there one nearby?

                                            1. re: Shawn
                                              menton1 RE: Shawn Mar 4, 2011 01:40 PM

                                              Closest now is Riverside Square Mall in Hackensack NJ. About 25 min from the TZ.

                                              1. re: menton1
                                                hotdoglover RE: menton1 Mar 6, 2011 04:25 AM

                                                I love Smashburger. The one closest to me is on Bloomfield Ave. in Montclair/Glen Ridge. The Five Guys in my town is very good. From all I've read about Five Guys it seems that consistency is a problem from location to location. Although the burgers are well done, they're juicy and flavorful. White Rose, White Diamond, White Mana serve well done burgers that are delicious. At least in my opinion. I do agree that Smashburger is the best fast food/chain burger joint. They make a good hot dog too.


                                                Have you ever eaten a burger at Krug's Tavern in Newark? I just discovered it 2 weeks ago and have been back twice already and will probably go today. It is the best burger I've eaten.

                                                1. re: hotdoglover
                                                  menton1 RE: hotdoglover Mar 6, 2011 07:02 AM

                                                  A little far removed for me, John, but there are a lot of good pub-type burgers in Bergen, Finnegan's in Westwood is decent, for example.

                                                  In the category of "slow-fast food burgers" (my name to distinguish it from the fast food poison served at McD's and BK and the like) I do want to get over to the BuCu burger place on Rte 4, the meat is supplied by Pat LaFrieda, so it should prove an interesting experience. I'll skip the cupcakes, though.

                                                  1. re: hotdoglover
                                                    ajsburgers RE: hotdoglover Mar 18, 2011 07:44 AM

                                                    I agree White Mana has a great slider and it is always cooked well done. I have been to three diferent five guys and for a well done burger it was pretty good. Let's face it if it is not a really FAST FOOD (fast food means that the food is already cooked waiting for the consumer) establihment food can easliy be inconsistent. I never saw little computerized timers on the burger grill or robitc arms dispensing condiments at five guys.

                                                    Never have been to smashburger but it looks like a step above five guys.

                                                    1. re: ajsburgers
                                                      jfood RE: ajsburgers Mar 20, 2011 07:12 PM

                                                      As much as I loved the atmosphere , the history and the dedication to the product, the burgers at White Mana in Hackensack is nothing to write home about. They are similar to 5Gs in taste, as in not much, but was I glad I ate there to experience 80 years of burgerdom? Yup. Need to go back? Nope.

                                          2. b
                                            budinado RE: Pat Hammond Mar 20, 2011 07:01 PM

                                            It´s really a french fry place that also happens to sell greasy hamburgers.

                                            6 Replies
                                            1. re: budinado
                                              ajsburgers RE: budinado Mar 21, 2011 11:59 AM

                                              What is really a FF place Five Guys or White Mana? White Mana has good fries but they are typical frozen french fries that are cooked in clean oil. Nothing special but above the average dirty oil fryer. Five guys I like the plain not the cajun and they are really good but the shoe string cut is better in my opinion.

                                              Five Guys
                                              7 Southside Dr Ste 107, Clifton Park, NY 12065

                                              1. re: ajsburgers
                                                menton1 RE: ajsburgers Mar 21, 2011 03:05 PM

                                                Best fries: Nathan's!

                                                1. re: menton1
                                                  cubanat RE: menton1 Mar 21, 2011 03:10 PM

                                                  nathan's fries in a 5G cheese burger with their grilled onions would be out of this world...

                                                  1. re: cubanat
                                                    menton1 RE: cubanat Mar 21, 2011 03:32 PM

                                                    Let's not go overboard... In addition to their horrid burger, the grilled onions at 5G are little minced pieces of VERY greasy onions. Burger grilled onions should be long strings, and caramelized. (Like Smashburger). Or I even would love the self serve grilled onions at Nathan's! (Not greasy!)

                                                    I wonder what a Nathan's burger is like... Looked char-broiled last time I was there, and they cook to temperature. (The person next to me ordered one-- I go to Nathan's for the dogs!)

                                                    1. re: menton1
                                                      Elisa515 RE: menton1 Mar 21, 2011 07:43 PM

                                                      I think we all understand that you don't like Five Guys.

                                                      Five Guys
                                                      7 Southside Dr Ste 107, Clifton Park, NY 12065

                                                      1. re: Elisa515
                                                        menton1 RE: Elisa515 Mar 21, 2011 08:18 PM

                                                        Great, and we also know that you do. But how is the Nathan's burger?

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