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Restaurants - please keep your websites up to date

AmblerGirl Dec 20, 2009 01:29 PM

I have a four month old baby and never get to go out to dinner anymore, so any chance I get its a huge deal for me. Well, I heard great things about Mina Cucina in Springhouse so though we could go for an early dinner tonight. I checked the website and saw they open at 3:00 on Sundays. Perfect time for an early dinner when you have a baby in tow. Well, we planned everything (baby nap, bottle etc.) around arriving at 3:00 with a full and sleepy baby. When we arrived, they were just setting up the restaurant and said they did not open until 4:00. I mentioned the website and my response was basically, "nope, its 4:00". We had planned everything around the times listed on the website, which is a huge undertaking with a little one. We were stuck going to Iron Hill instead for a less than stellar meal. So, restaurants, please keep your websites up to date!

  1. oliviasaru Dec 21, 2009 07:17 AM

    I heartily concur. Even if you've had someone else do your web design, learn just enough about editing so you can make small but vital changes like phone numbers, hours, etc.

    1. g
      givemecarbs Dec 21, 2009 10:53 AM

      Wow, that is annoying AmblerGirl! Other businesses do that too. Grr. Hmm was thinking of going to Iron Hill soon, what did you order there?

      1 Reply
      1. re: givemecarbs
        AmblerGirl Dec 22, 2009 03:02 AM

        I had a prime rib, my husban teased me for ordering a senior citizen blue plate special - prime rib dinner at 3PM on a Sunday! It was not a great cut of meat a bit chewy, and the salad it came with was just a bunch of iceberg lettuce with some onions and carrots thrown on it and some dressing on the side. They do burgers/sandwiches much better, my husband a great smokehouse burger. I was just so in the mood for a real dinner after looking forward to a big italian meal at Mina Cucina all day!

      2. b
        barryg Dec 21, 2009 01:28 PM

        Somewhat OT but:
        Why do so many restaurant websites have their menus available in PDF-only format?

        Why are so many restaurant websites written in all Flash? This means we can't link to particular pages and Google can't crawl them. I also think it is why many restaurant pages are out of date--Flash is hard to edit without fancy tools and know-how so the original designer needs to make any changes. Restaurants should be using a Content Management System so they can make changes to their site without knowing how to program.

        2 Replies
        1. re: barryg
          sockii Dec 22, 2009 03:48 AM

          >Why do so many restaurant websites have their menus available in PDF-only format?

          Probably because it's the fastest/easiest way to export it from whatever page-layout/word processing program the menu was originally drawn-up in. It does annoy me as well as it shouldn't take THAT much effort to make even a simplified web version...

          Ditto on the Flash annoyance. But my biggest peeve is restaurant websites that have to play music in the background! Ugh!

          1. re: barryg
            b
            Buckethead Dec 22, 2009 05:54 AM

            Menupages is good for getting menus in non-PDF format.

          2. m
            mandycat Dec 22, 2009 06:24 AM

            Small business Web sites are so generally unreliable that I frequently call ahead to verify what I find there. This leads me to another pet peeve: a restaurant whose telephone is answered by what sounds like a disgruntled employee temporarily called away from dishwashing detail. If you can’t have incoming calls answered by a civil person who speaks clearly, knows what’s going on and is prepared to give up two minutes of his/her precious time, let your answering machine pick up. I’ve permanently crossed more than one business off my list after getting the impression that I was being a pest merely for calling.

            1. l
              lawgirl3278 Dec 23, 2009 08:21 AM

              I hear that. The owners of Pesto in South Philly still have their other restaurant, Io et Tu, listed on their site. That place has been closed for years, it's a day care center now!

              1. Den Dec 23, 2009 11:38 AM

                Obviously next time you'll simply call ahead but I wouldn't let the experience turn you off to Mina's, it's a good little addition to the neighborhood.

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