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Dec 3, 2009 10:14 AM

Mendy's Dairy - Grand Central

Am I the only one who has been having bad experiences there lately? In the last few months (when I beleive they hired a new mashgiach) the service is much slower and they are often not really open by 8:15 when I stop by for breakfast (I think they are supposed to open to serve customers at 8).

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  1. I've had some unpleasant experiences, but they were mostly with the quality and freshness of the food. After several bouts of stomach upsets, I vowed not to frequent Mendy's Dairy but unfortuantely they are the only milchig joint in the immediate GCS location.

    3 Replies
    1. re: Himishgal

      I have not had any GI upsets from eating there, and I am a regular. I am there anywhere between 8:15 and 8:45, Monday through Thursday, and I don't recall being turned away because they are not open. The bagel toaster is sometimes not working, and a few times in the past the counter workers were waiting for the mashgiach to turn the toaster on. The one Hispanic counterman who is there in the mornings is not Mr. Personality, but he seems OK. As for the current mashgiach, he actually fills the orders. I recall his predecessor as being less industrious.

      I would agree that it would be better if Mendy's Dairy opened earlier to serve the commuters who want to get something before they head downtown.

      I guess the nearest dairy place is Milk n' Honey at 5th and 45th. They open at 7, but are not ready to serve you until 7:05. The countermen are either still busy setting up at 7 or haven't got the bagels from the back of the store yet.

      1. re: Dovid

        I just had an annoying experience again - the mashgiach was not there and the toaster was not on. It was about 8:20.

        My issue is that when a restaurant opens at x time, whenever that is, that means you are ready to start serving food at that time. That requires you to be there to set up a few minutes before your opening time. Why they do not understand it I will never know.

        1. re: dfsny613

          Not to keep posting on my own thread, but it appears that the same problems are resurfacing again. After having good service for more than a year, now when I get there between 8-8:15am either the place is not set up, not all the employees there, they are too busy with catering to help the individual consumer, etc., etc. I have actually been told to come back in 10 minutes. I don't understand why they seem not to understand that your opening time is after your prep time.