HOME > Chowhound > Greater Boston Area >
What's your latest food project? Get great advice
TELL US

After the Pho Hua Fire

peregrine Oct 14, 2009 06:56 AM

(posted separately due to lack of reply links in the report of the fire)

Yes, a great loss. Will they be able to reopen anytime soon?

Meanwhile, does anyone else in Chinatown serve Beef Seven Ways/Seven Courses of Beef? We used to enjoy that dinner for two a couple of times a year.

  1. Luther Oct 14, 2009 07:10 AM

    Pho 2000 has 7 courses of beef and also of fish

    12 Replies
    1. re: Luther
      peregrine Oct 14, 2009 08:55 AM

      I googled and found only a Dot location. Do they also have a Chinatown restaurant?

      1. re: peregrine
        s
        skc Oct 14, 2009 09:06 AM

        There were two locations -- for some weird reason the Chinatown one would never show up on google. I suppose the confusion is moot, now.

        I forget if they were the same company or if, in the spirit of the two Chinatown Chau Chaus, they were warring branches of the same family. The Dot location is also good, but doesn't have a liquor license. There are (were?) plans to move next door into a new building, which would have one.

        1. re: skc
          hiddenboston Oct 14, 2009 09:08 AM

          They also have one in North Quincy. For some reason, it's not listed on their site.

          1. re: hiddenboston
            C. Hamster Oct 14, 2009 10:50 AM

            The N. Quincy location is very good. But they don;t have a liquor license either.

            1. re: C. Hamster
              c
              Chocomom Oct 15, 2009 11:35 AM

              I'd written off the N.Quincy location.
              While the food is most of the time consistent, the service is so horribly slow. We've been going for a couple of years and there is 2 gals that are ok as servers, just not as slow as others.
              They take your orders but never check on you and you have to go to them to get the check and pay.

              Anyhow, the last time (and final time) we went we were lucky to get one of the "not so slow waitress". We order a fresh summer roll and a spring roll and 2 soups. Our fresh roll came out then our soups but we inquired about our spring roll halfway thru our soups.
              Waitress said that I wanted my spring rolls hot so it will take some time. Um shouldn't fried spring rolls be hot esp if they are cooked to order?! Apparently they cook them in batches here, We've haven't had a hot spring rolls in a long time.
              So finally our spring rolls comes out towards the end of our meal. I took one bite and it was crunchy on the edges but soggy everywhere and the inside was dehydrated. Now if these were fresh fried, it would taste like this. It took me a minute to realized that instead of making a fresh batch they had nuked the spring rolls too long hence the dried out filling.

              This was the last straw and we will not return to this place again where good food and good service is so lacking.

              1. re: Chocomom
                j
                joebloe Oct 15, 2009 11:46 AM

                Their eggrolls and beefballs are frozen. I've had many still frozen beefballs in my soup.

                1. re: Chocomom
                  C. Hamster Oct 15, 2009 11:57 AM

                  I've had service like you describe before there, for sure. But I've also had very good service even when it's busy. I think you hit the nail on the head: depends on the person.

                  Never, ever had a nuked spring roll there. That would have disgusted me and I would have sent it back immediately.

                  I've been to most of the places on Dot Ave and I like PH in NQ far better than the rest. The food seems to be higher quality.

              2. re: hiddenboston
                m
                markin617 Oct 14, 2009 12:49 PM

                Was really surprised to learn that this was a large and widespread franchised chain.

                http://phohoa.com/locator_01.html#Anc...

                1. re: markin617
                  j
                  jle9 Dec 8, 2009 04:25 PM

                  Although Pho Hoa is a franchise, it allows the owners the freedom to customize their menu and their restaurants to the needs of their communities. My family has owned two branches of this franchise, and both were similar, but very different. There are many dishes that we now offer that our previous one did not. It may be a franchise but in many cases, it's family owned with very little restriction on what you can/cannot do. Having the freedom is very beneficial but also hurts our business when some chains don't live up to the name. If you guys are ever in Orlando, come visit us!

                  1. re: jle9
                    j
                    joebloe Dec 8, 2009 06:23 PM

                    The man that owns Pho Hoa in Dot also owns Pho Hoa Orlando right?

                    1. re: joebloe
                      j
                      jle9 Dec 9, 2009 08:10 AM

                      No, but we are related =). We were partners at the one in Chinatown several years ago, and his son ran the one down here in Orlando, but not any longer.

            2. re: peregrine
              Luther Oct 14, 2009 11:24 AM

              Oh whoops. I thought the Pho Hoa fire was at the Dot location. Missed the word "Chinatown" in your post.

          Show Hidden Posts