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So...Is it worth waiting in a long line for a "Georgetown Cupcake"?

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MizYellowRose Oct 10, 2009 06:09 PM

We were in Georgetown tonight and decided to check out Georgetown Cupcake. Upon rounding the corner at Prospect and Potomac, we came upon this very long line for the place. Well...scratch that off the list. Instead we went to Dean and DeLuca and picked up some dessert.

So, for those of you who have been --- is it worth the wait for a Georgetown Cupcake?

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    chicken kabob RE: MizYellowRose Oct 10, 2009 07:43 PM

    Yes! I love Georgetown cupcake. I have tried the following and liked them all;
    lemon, coconut, chocolate lava, chocolate ganache.

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      Steve RE: MizYellowRose Oct 10, 2009 08:03 PM

      They are fantastic. But no, I still wouldn't wait in the kind of horrendous line I saw last weekend.

      For the record the ones I like are choc. with vanilla frosting (my favorite), vanilla with choc. frosting, strawberry, and coconut.

      I would not order again the choc.cubed or choc/peanut butter. Both very cloying.

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        Gigi007 RE: MizYellowRose Oct 10, 2009 08:52 PM

        The line was extra line tonight b/c Georgetown Cupcake ran out of cupcakes at the Taste of Georgetown event earlier today. I was one of the people in the line at the event (I only waited 10 minutes), but when we got to the front of the line (it was sometime between 1:30-2:00 pm, about mid-way through the event), we were told that they were out, and that we could redeem our ticket for 2 cupcake up until 9:00 p.m. I had plans so I returned to Gtown around 8:00-8;15 p.m. The line was horrendous, with some people saying that they had waited 1 hr. 15 mins. Crazy! I couldn't stay, so I popped in and asked about the possibility of coming back another day with the ticket. A couple of employees said it could only be done tonight. Way to add fuel to the fire! A lot of people, including me were not happy campers. I asked to speak to the manager, and after a while, the owner came out. to speak with me. Said I could come back tomorrow. I may or may not. This was my 1st experience with Gtown Cupcakes and while talking to the owner, I let him know that. Friends of mine have had good things to say about the cupcakes, but have also complained that shortages, lines, etc. are unfortunately a regular thing. From what I observed, it looks like they can't handle the demand.

        I want to give it a try, but refuse to wait an hour, especially as I can get a great cupcake anytime from Baked & Wired or Furin's, also in Georgetown.

        P.S. Aestheticaly, Georgetown's cupcakes are very cute with designs on top (I saw a heart on top of the red velvet cupcake). I'll probably go for a vanilla with chocolate frosting and a coconut or a lemon (assuming I can limit myself to only two :) )

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          DCDeb RE: MizYellowRose Oct 10, 2009 10:06 PM

          I like their cupcakes but I would not stand in a long line for it. Fortunately, I work nearby and can go there on weekdays.

          1 Reply
          1. re: DCDeb
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            chicken kabob RE: DCDeb Oct 11, 2009 04:35 AM

            I have never waited more than 15 minutes- waiting an hour is crazy!

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            Elyssa RE: MizYellowRose Oct 11, 2009 06:51 AM

            I really like Georgetown Cupcake. If I had nothing else to do I would stand in line for a few cupcakes---but then again I'm a foodie! So ya I think it's worth it.

            But if the line is super long I would rather head down the street to Baked and Wired.

            4 Replies
            1. re: Elyssa
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              Chownut RE: Elyssa Oct 11, 2009 07:26 AM

              Are these cupcakes baked to order? C'mon...

              How long does it take to process an order? This slow turnover time just adds to the unnecessary hype.

              1. re: Chownut
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                WestIndianArchie RE: Chownut Oct 11, 2009 09:59 AM

                Typically

                - There are families (i.e. kids) who take forever to order, and Georgetown parents allow them to have choice, unlike my folks who would have gotten the coolwhip topped ones @ the grocery store, despite my protestations. The fact that have chocolate 1,2,3 almost always seems to beg questions. (although its way better than trying to figure out the Banana Republic Esque names @ Hello Cupcake - Vanilla Gorilla? You Tart?, Princess? Velvet Elvis - the instore menu is hard to see and doesn't describe the cupcake - you have to ask your cupcaker to tell you what it is)

                - occassionally some mom will show up with a SUV for a stroller, which makes it hard for everyone to get in and out

                - the smart people who call ahead, order like 4 dozen cupcakes, which the staff then has to help push them out of the door with.

                - The cupcakes you actually eat aren't often not the ones on display in front of you, but usually in the back. So that adds a few seconds to relay the order, put the cupcakes in a box, and then get back to you

                - They almost make a show of putting the sticker on the box. It's a like a legal fiction between buyer and seller, because most of us are gonna scarf one down before we make it back to the car/metro/bus/flat.

                1. re: WestIndianArchie
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                  Jacey RE: WestIndianArchie Oct 11, 2009 10:30 AM

                  The cupcakes at Hello Cupcake suck, probably some of the worst at any cupcake places in DC. Plus, the service (the people who work there) are horrendous.

                  1. re: Jacey
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                    WestIndianArchie RE: Jacey Oct 12, 2009 04:51 PM

                    No don't hold back, tell us how you really feel, haha.
                    As for Service, this is DC. I expect indifference and apathy. :-|

                    I do like the Heart of Darkness and the HC og.

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              WestIndianArchie RE: MizYellowRose Oct 11, 2009 09:50 AM

              If the line is out of the door, which means there are 3-5 people ahead of me, I don't wait.

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                MizYellowRose RE: MizYellowRose Oct 11, 2009 12:41 PM

                Thank you all for your responses. From reading them all, I gather that, in large part, the extremely long line we saw last night had to do with the taste of Georgetown issues? On other Saturday evenings, is the line still as long or does it tend to be shorter? I don't think I would mind waiting 15 minutes but...an hour? No way!

                I also appreciate the explanations as to why the line is so slow moving. When I looked at their website, I did see the different chocolate cupcakes, for example. Without a clear menu in-store, I agree, then people are going to be asking about the differences in the various cupcakes.

                I'll definitely have to check out Baked and Wired next time we're in that area! Thanks again!

                2 Replies
                1. re: MizYellowRose
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                  Steve RE: MizYellowRose Oct 11, 2009 02:54 PM

                  The weekend before there was an amazingly long line down the block, so I am thinking this is a chronic situation.

                  During the week, there are just a few people out the door, which has never been a problem for me.

                  1. re: MizYellowRose
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                    Gigi007 RE: MizYellowRose Oct 11, 2009 03:19 PM

                    Last night, it was ridiculous. The people I spoke with on line were actually right outside the door when they said they had been there for 1 hour 15 minutes. I had other things to do today, so I didn't make it back to redeem my Taste of Georgetown tickets (that's money down the drain as they won't honor the tickets later). I'll probably check it out the next time I'm in Gtown, but like I said before, with Baked & Wired and Furin's in the same area (both of whose cupcakes I think are delicious and if I'm not mistaken, larger than Georgetown cupcakes), I can't see waiting more than 15-20 minutes tops.

                    P.S. WestIndianArchie, thanks for sharing your insights and info. Last night, the atmosphere I observed in the shop can only be described as chaotic and not exactly efficient.

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                    deangold RE: MizYellowRose Oct 11, 2009 05:30 PM

                    I guess this is a case of what Yogi Berra once said.... "Nobody goes there any more, it's too crowded!".

                    Never have been to GC, but I will say that I have never had a wait for the incredible stuff from Baked & Wired. So if you don't want to wait, there is a nearby fall back.

                    1 Reply
                    1. re: deangold
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                      eighthour RE: deangold Oct 11, 2009 07:02 PM

                      The cupcakes are mediocre and it is definitely not worth the wait. I really don't get the hype.

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                      hamster RE: MizYellowRose Oct 11, 2009 07:29 PM

                      Based on my two experiences there, certainly not, it's not worth such a long wait. I have read that they are actually planning to move to a roomier location on M Street (where the Starbucks had the fire, next to Qdoba), so perhaps some of the long waiting problems will be solved there.
                      I prefer Hello Cupcake, where there is never a wait. Though some of the cupcakes have not been winners (the spicy chocolate one, the coconut one), I have really enjoyed the chocolate peanut butter, and some of the traditional ones (vanilla on chocolate, etc.). And there is less of the hoity-toity attitude which I can't stand at Georgetown Cupcake.

                      2 Replies
                      1. re: hamster
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                        Gigi007 RE: hamster Oct 11, 2009 07:42 PM

                        hamster, thanks for the useful info about Hello Cupcake. I've also heard good things about Hello Cupcake's chocolate-peanut butter cupcake. Interesting that you mention a hoity-toity attitude at Georgetown Cupcake. I can't put my finger on exactly what it was when I went in the shop last night, but I certainly don't think that they handled the situation well regarding Taste of Georgetown ticket holders who had to stand in line more than once, and some like me, who ended up not being able to redeem their tickets due to extremely long lines Saturday. One of the employees said something about there being 10,000 people at the Taste of Georgetown (I have no idea how many were actually there) and that there was no way they could deal with the situation. However, based on what I saw during the event, I don't think any other participating restaurant ran out of food or didn't deliver what was promised.

                        1. re: hamster
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                          DCDeb RE: hamster Oct 11, 2009 08:37 PM

                          I definitely agree about the hoity-toity attitude. it's kind of like the snarky baristas at Starbucks who correct me when I ask for a large.

                          Of course, it doesn't help that some people actually pay extra to have cupcakes gift wrapped individually. Give me a break--it's a cupcake.

                        2. ktmoomau RE: MizYellowRose Oct 12, 2009 09:22 AM

                          I would probably wait about 15-20 minutes, but I love Georgetown Cupcake. I think their frostings are much better than the alternatives (but I am very picky about frosting- I am the kid that would not eat grocery store cupcakes and would rather forego and have real ones), and I like that they don't gob it on like so many other places do. I also actually like that they are a little smaller in size it makes them a nice portion. I love the freshly toasted hazelnuts on top of the hazelnut cupcake. And the vanilla tastes like real vanilla bean. I have never had snooty service, they seem perfectly nice to me, but the space is very small so if there are more than a couple people in the shop then the line has to go out the door. Would not wait over an hour though...

                          1. woodleyparkhound RE: MizYellowRose Oct 12, 2009 09:33 AM

                            I've been there twice - the first time I had a key lime one that was OK, but no huge thrill. The second time I had a dark chocolate one that had a marshmallow core and the "icing" was a hard coating - maybe they put marshmallow under a blowtorch to achieve that effect? But in any case, it was absolutely heavenly and the best cupcake I've had in DC. Still, I wouldn't wait an hour for one. 10 minutes would be pushing it.

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                              cookiegirl RE: MizYellowRose Oct 13, 2009 08:36 AM

                              No. Go a couple of blocks away to Baked & Wired - so much better and never a wait. I'm a chocolate girl, but have a hard time turning down the strawberry cupcake at B & W.

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