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Poisson Rouge - Great Food, weak on service

nbc_bmw Oct 3, 2009 09:58 AM

We had dinner at this BYO last night, and while the food was great, we were really disappointed by the rushed service. The table d'hote, which is the only option, includes 4 courses - appetizer, soup or salad, main, dessert. - for $37, though just about every dish, except for a few basic options, incurs an additional $5 charge. Our appetizers came promptly, and no sooner had the plates been cleared, the soup was plunked down. For a four course meal with wine and on the pricier side, we had hoped to have a more paced,relaxed meal. We asked the waittress to slow down the rest of the meal, but didn't think the request was really heard, as our mains came fairly rapidly as well. I thoroughly enjoyed every dish that was served, but was really put off by the speed of the service. We thought it was perhaps because they wanted to turn our table over for a later seating, but the restaurant was half empty before we'd finished our main courses, so this didn't hold weight. It's too bad, because otherwise I would have given the restaurant a perfect score.

  1. l
    lagatta Oct 3, 2009 10:12 AM

    Le Poisson Rouge is a fish-centred byow restaurant on Rachel E. opposite parc Lafontaine (think it is at the corner of rue de la Roche). It has been in existence for many years, and earlier reviews here indicated that the food quality had declined. I'm glad to hear that is up to snuff, but too bad about rushed service. Hope that gets ironed out. I love fish.

    1. carswell Oct 3, 2009 11:07 AM

      Thanks for the report. Haven't been since Jeannine Ouellette took over the place about a year ago if I recall correctly. Glad to hear that the food's regained some of its former allure.

      Many BYOs have two seatings on Thursdays, Fridays and Saturdays. If you don't want to feel rushed, you should either arrive at 5:30 or 6 or go to the second seating. The second seating tends to be more popular, so empty seats during the first seating don't necessarily mean the house won't be full later on.

      1. l
        lagatta Apr 29, 2010 06:39 AM

        Have any chowhounders been to Le Poisson rouge since this thread? This is to take some fish and Alsatian white wine aficionado friends from out of town... Don't want to be rushed. Perhaps going earlier in the week would be a solution?

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