Toscanini's Awesome Customer Service
In 2004, I tasted and promptly fell in love with Toscanini's Double Burnt Caramel Fudge Swirl ice cream only to never see it appear on the menu again. I was in Toscanini's on Saturday night and one of the guys behind the counter overheard me talking about my search for my favorite elusive flavor. He suggested that I leave my e-mail and said that Toscanini's would e-mail if it ever appeared again. Well, today, I received an e-mail from the owner, Gus Rancatore, telling me that he had made two pints of just for me!! Its absolutely delicious and just like I remembered. Thanks Toscanini's!!
Toscanini's Ice Cream
899 Main St, Cambridge, MA 02139