Fresh Raw Fruit from www.rawguru.com
I was wondering if any Chowhound has ever ordered fresh exotic fruit from www.rawguru.com. I came upon the raw food site after Googling "durian and shipping." I have my eyes set on fresh durian meat and plan on shipping it as a gift to the east coast, but I am unfamiliar with rawguru.com and also am a bit hesitant about this purchase, given the risk of shipping fresh durian meat. Considering how pricy the durian is and how it spoils quickly, I thought I should seek out advice.
Any experience with either www.rawguru.com or with shipping fresh durian?
Don't bother with this "merchant." Ordered an item (fresh durian meat). Cost was $225.50. Merchant never emailed me with a confirmation email, in spite of multiple inquiries, but my credit card was automatically charged. The merchant makes it nearly impossible to get in touch with a rep by phone, and no one responds to emails. Essentially, the customer service is nonexistent, but they seem more than eager to take your money and run.
The item I wanted was not available in the proposed timeframe, so I requested a cancellation and refund to my credit card. Requested an email confirmation of the refund. It's been four days and still not a single response. Credit card has not been reversed.
Rawguru.com is probably one of the worst online experiences I've ever had. It's a complete joke and, frankly, I wonder if it is a scam.