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When is Burger King going to realize that their fries SUCK?

joe777cool Sep 14, 2009 04:17 PM

I just dont understand it, 9/10 people I talk to cant stand them! That coating on the outside is SO unappealing!!! I can think of only 1 coated french fry that I enjoy....I believe they are the seasoned fries by McCain? Even then I only buy 2-3 bags of them a year. As a french fry lover, its is sad that I will pass em up and just get a sandwich or tenders and a soda.....am I the only one?

Seriously though, if I was on a deserted island with 25 pounds of Burger King french fries and a stray dog, I would feed the fries to Fido and then eat the dog.

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  1. n
    NewDude RE: joe777cool Sep 14, 2009 08:06 PM

    When people stop buying them?

    12 Replies
    1. re: NewDude
      sbp RE: NewDude Sep 15, 2009 06:34 AM

      That won't do it, because even if people prefer real fries, they'll still order the crappy ones if they happen to be there. I can't stand them at all; I won't go to BK anymore because of the fries. But clearly I'm in the minority.

      1. re: sbp
        joe777cool RE: sbp Sep 15, 2009 10:10 AM

        I think thats part of the problem - when faced with crappy fries or no fries, most will go with the crappy fries.

        I am in the minority as well, I say "NO FRIES!"

        1. re: joe777cool
          NewDude RE: joe777cool Sep 15, 2009 08:08 PM

          The fries couldn't be that crappy if people still keep buying and eating them. It's not like BK is the only restaurant chain on the planet.

          1. re: NewDude
            sbp RE: NewDude Sep 16, 2009 04:06 AM

            see above.

            1. re: NewDude
              Fibber McGee RE: NewDude Sep 16, 2009 04:10 AM

              Fries are part of the standard combo. The real way to know would be to see how many people order fries when not ordering a combo.

              There is so much hyperbole on this site when it comes to how bad something is. Their fries are not as good as at other fast food places. I'm glad they offer the option of onion rings instead of fries. I don't think I've eaten there in the last few years, though.

              1. re: Fibber McGee
                sbp RE: Fibber McGee Sep 16, 2009 06:23 AM

                Yes, there is a lot of hyperbole about "bad" on this site. But I've got a pretty high tolerance for bad food. I happen to think BK makes the worst Burger among the fast food chains - but it's still not horrible. Strange, in the same way a Big Mac doesn't taste like a hamburger but I still like it.

                But the BK fries stand out -- no hyperbole, they are wretched. As others have noted, I actually avoid BK simply because of the fries.

                1. re: sbp
                  joe777cool RE: sbp Sep 16, 2009 04:16 PM

                  I have to toally agree - Its hard to believe that a french fry could be screwed up, but Burger King does that. I eat there once a week on average, I stop there 4-5 times a week just to get a fountain drink on my way to work and yet I havent eaten a fry there in I would estimate over a year.

                  MD's on the other hand, I will often stop just to get a small order of fries and nothing else... cant beat em in S&S sauce!

                2. re: Fibber McGee
                  gordeaux RE: Fibber McGee Oct 21, 2009 10:34 AM

                  They ruined their onion rings a few years ago, too. They were never real onion rings as far as I remember, but they were a guilty pleasure of mine. Now, not only are they not real onions on the inside, but it's some pasty mush on the inside. They used to have minced onions inside. They are just strange now.

                  1. re: gordeaux
                    sbp RE: gordeaux Oct 21, 2009 12:14 PM

                    Do you ever get the feeling BK is just testing out the newest version of Soylent Green?

          2. re: NewDude
            Soup RE: NewDude Dec 21, 2011 06:47 AM

            Perhaps people buy them because the don't think they are crappy or because it not so bad the wouldn't eat them. They are pretty mediocre.

            I honestly don't understand the fast food business. I'm assuming they know how to make this stuff better (less greasy, less salt, taste better, better bread). I'm assuming they don't for a reason. They are smart people. Why?

            1. re: Soup
              joe777cool RE: Soup Dec 22, 2011 03:41 PM


              1. re: joe777cool
                Midknight RE: joe777cool Oct 1, 2013 06:54 AM

                What joe said, mostly.

                But on top of that, fat and salt add flavour without adding more expensive/fresher/high quality ingredients. This allows them to keep their prices down, both of which bring in more customers. Fast food customers (myself included) don't go to fast food restaurants for healthy food items.

                So, to quote someone who said it first and more to the point, "$$$$$$".

          3. p
            puddin head RE: joe777cool Sep 14, 2009 09:13 PM

            no..they used to be my favorite fries (they were "mushier" than McDonald's, which I like) then they reformulated them with that odd coating. Can't stand them. I usually get the tater tot thingies they have.

            7 Replies
            1. re: puddin head
              NewDude RE: puddin head Sep 14, 2009 10:09 PM

              They were definitely less crispy back in the day. Yeah, back when I didn't care about my weight, I used to really enjoy BK fries.

              1. re: puddin head
                tastyjon RE: puddin head Sep 22, 2009 11:46 AM

                It seems they are now molded out of the same substance as Pringles, dipped in a foul smelling oil. And I am one of those who now drive past BK when I want the occasional fast lunch.

                1. re: tastyjon
                  jgg13 RE: tastyjon Sep 23, 2009 02:39 PM

                  I used to prefer BK over the other fast food spots, but I can't stand it anymore. The very few things that I actually like there seem to always lead to really bad gas anyways, so that was the last straw :)

                  1. re: jgg13
                    Clarkafella RE: jgg13 Dec 13, 2011 08:20 PM

                    Oddly enough, I think it is the lettuce that causes the gas. If you get them to leave it off you shouldn't have the problem. I don't have a clue as to why this is...

                    1. re: Clarkafella
                      MarkKS RE: Clarkafella Dec 14, 2011 08:38 PM

                      Not sure, In-

                      Not sure. I-n-Out same problem 'Harold McGee advises double cooking. It works. Ore-Ida frees-dried cooked in bot oil ro oven-brwned, they awork

                      1. re: Clarkafella
                        jlove79 RE: Clarkafella Jun 30, 2014 11:17 AM

                        I believe you're right. I think their food is so hard and takes so long to digest that the fresh lettuce sits there and rots and turns into gas while waiting for the junk to catch up.

                        1. re: jlove79
                          HUNGRYMAN8 RE: jlove79 Jul 1, 2014 06:06 AM

                          Burger Kings fries were never great. But they were much better when they fried them in natural healthy beef tallow. Their sandwiches and burgers went downhill the past few years after they quite flame broiling, shrunk the patties and buns, and strayed away from attention to their classics and tried to make new items. Will they learn in time to save the franchise? I doubt it. It is a shame, I used to love their chicken tenders, whoppers, and all cheeseburgers.

                2. c
                  Cachetes RE: joe777cool Sep 15, 2009 10:20 AM

                  Has anyone noticed that all of their food tastes like their fries? I hadn't eaten there in years, and recently went and ordered one of their breaded sandwiches. I immediately noticed a funky flavor, which I soon realized was essence of french fries.

                  So, I guess that means that those sandwiches suck as much as the fries.

                  1. f
                    FrankD RE: joe777cool Sep 15, 2009 02:46 PM

                    I order the rings or the salad with my combo instead of the fries. I was disappointed when they discontinued the baked potato - that was my favourite by far.

                    It's not a big deal to me, as I should actually be eating the salads instead of fries, but have you considered actually writing them and telling them how you feel?

                    1 Reply
                    1. re: FrankD
                      joe777cool RE: FrankD Sep 15, 2009 02:49 PM

                      I think I did write an email to them a few years ago actually. Im planning on sending them another email with a link to this thread (a petition of sorts) once we get a few more replies.

                    2. i
                      ilikefood RE: joe777cool Sep 15, 2009 03:00 PM

                      "When is Burger King going to realize that their fries SUCK? "
                      Sometime after they realize their mascot is just too disturbingly creepy along w/ the commercials he stars in. Don't hold your breath.


                      1. a
                        alliebear RE: joe777cool Sep 15, 2009 03:00 PM

                        If I'm going to eat fast food and I have an option between Burger King and something else, I will choose something else. And that is mainly because of the fries. If I'm eating a fast food burger, I want French fries. But I cannot stand the ones at B.K.

                        3 Replies
                        1. re: alliebear
                          irishnyc RE: alliebear Sep 15, 2009 07:52 PM

                          Me too. I've had such a craving for a BK burger but the fries keep me away.

                          1. re: irishnyc
                            rockandroller1 RE: irishnyc Sep 16, 2009 07:01 AM


                            1. re: rockandroller1
                              FrankD RE: rockandroller1 Sep 16, 2009 10:58 AM

                              Make your mother happy.. have a salad!

                        2. KaimukiMan RE: joe777cool Sep 15, 2009 07:27 PM

                          sometimes i pick burger king cause i dont want to be tempted to eat french fries.

                          1. sbp RE: joe777cool Sep 16, 2009 06:27 AM

                            By the way, I hadn't considered it before, but I'm willing to bet BK is thrilled with their new fries and will never change them because it SAVES THEM $$$$.

                            That starchy awful coating is designed to keep the fries crispy for a long time. Which means they don't have to dump an unsold batch as quickly. Less waste, more profit. As Dick Jones said in Robocop: Who cares if it worked or not?

                            1. m
                              mojoeater RE: joe777cool Sep 16, 2009 12:13 PM

                              McDonalds french fries (from http://nutrition.mcdonalds.com/nutrit...): Potatoes, vegetable oil (canola oil, hydrogenated soybean oil, natural beef flavor [wheat and milk derivatives]*, citric acid [preservative]), dextrose, sodium acid pyrophosphate (maintain color), salt. Prepared in vegetable oil ((may contain one of the following: Canola oil, corn oil, soybean oil, hydrogenated soybean oil with TBHQ and citric acid added to preserve freshness), dimethylpolysiloxane added as an antifoaming agent). CONTAINS: WHEAT AND MILK *(Natural beef flavor contains hydrolyzed wheat and hydrolyzed milk as starting ingredients).

                              Burger King fries (from http://www.bk.com/cms/en/us/cms_out/d...): Potatoes, Soybean Oil or Canola and Palm Oil, Modified Potato Starch, Rice Flour, Potato Dextrin, Salt, Leavening (Disodium Dihydrogen Pyrophosphate, Sodium Bicarbonate), Dextrose, Xanthan Gum, Sodium Acid Pyrophosphate added to preserve

                              3 Replies
                              1. re: mojoeater
                                sbp RE: mojoeater Sep 16, 2009 01:02 PM

                                What's your point?

                                1. re: sbp
                                  Fibber McGee RE: sbp Sep 17, 2009 04:21 AM

                                  Very distinct differences in what you would think would be very simple and basic. I remember when the fires from both places were nearly indistinguishable. The BK modified potato starch is what stood out for me, as well as the leavening. I'm no dietician or chemist, but I wonder if those are really why their fries are like they are.

                                  As joe777cool said, McDonald's has fries you would order by themselves. Does anyone do that for BK's fries?

                                  1. re: Fibber McGee
                                    sbp RE: Fibber McGee Sep 17, 2009 06:26 AM

                                    Oh sure, the modfied food starch/rice flour are almost certainly the crud that constitute the sprayed on coating. I couldn't tell if the list by mojoeater was for the purpose of pointing out all the additives in McD's fries. What it boils down to, however, is that McD's are potatoes dipped int vegetable oil and sugar. Both of which promote browning and crispness, without changing the texture.

                              2. Melanie RE: joe777cool Sep 17, 2009 02:06 PM

                                I have NO idea what y'all are talking about. Burger King's french fries are the only thing good about Burger King. Plus, french fries fit into the category of pizza and sex - even when it's bad, it's pretty good.

                                6 Replies
                                1. re: Melanie
                                  puddin head RE: Melanie Sep 19, 2009 04:51 PM

                                  Melanie - I'm afraid I have to disagree with you...on all three counts! :)

                                  1. re: Melanie
                                    joe777cool RE: Melanie Sep 20, 2009 11:17 AM

                                    sorry melanie, I think you are in the vast minority here......on every comment you made too. You have never had Dominos or Little Caesars pizza?

                                    1. re: joe777cool
                                      Melanie RE: joe777cool Sep 27, 2009 05:38 PM

                                      you know, I haven't had Little Caesars before. I have had Domino's and, while it's most certainly not the best pizza I've ever had, I stand by my statement! :)

                                      1. re: Melanie
                                        sbp RE: Melanie Sep 27, 2009 06:30 PM

                                        I guess it's a matter of defining your terms.

                                        I'll allow quite a bit of leeway as to what constitutes sex, But a slice of white bread with ketchup and melted American cheese is not a slice of pizza. And as far as I'm concerned, the Frankenfries that BK is serving are not french fries. One of the ingredients is potatoes, they are long, thin, and vaguely rectangular, and they are deep fried. Similarity ends there.

                                    2. re: Melanie
                                      retromodernafoodie82 RE: Melanie Sep 20, 2009 01:45 PM

                                      I agree with you on BK's french fries.

                                      1. re: Melanie
                                        Timmy McTimmerson RE: Melanie Sep 21, 2009 01:03 PM

                                        I like them too..

                                      2. a
                                        ArrowSmith RE: joe777cool Sep 17, 2009 10:21 PM

                                        What's new? BK fries have always sucked compared to Mickey Ds. Of course either one will give you a heart attack.

                                        1. Lindseyup67 RE: joe777cool Sep 19, 2009 06:06 AM

                                          Just had them last nite....hoping they would be better than I remembered.........and..........they did indeed SUCK!!!!!!! Awful stuff! Also got the BK double stacker, and could NOT believe how small the thing was! It will be a LONG time before I eat there!

                                          1. c
                                            Clams047 RE: joe777cool Sep 20, 2009 08:38 AM

                                            BK fries are totally disgusting. Do they roll them around the floor to cover them in dirt? I ate there once this year - first time in perhaps 4-5 years. Most likely - never again, especially since Five Guys serve such excellent fries.

                                            1. steakman55 RE: joe777cool Sep 22, 2009 06:27 PM

                                              If they have not realized it by now, they won't

                                              2 Replies
                                              1. re: steakman55
                                                lost squirrel RE: steakman55 Sep 29, 2009 08:20 PM

                                                Poor guys, here in Japan the BurgerKings use a different fry that is much more similar to the US McDonalds Fry.

                                                Seriously, they are pretty darn good.

                                                1. re: lost squirrel
                                                  joe777cool RE: lost squirrel Oct 5, 2009 02:49 PM

                                                  so Burger King saves the good stuff for their restaurants out of the country?

                                                  probably because everyone else in the world wont buy their disgusting, rolled around on the floor, heavily coated, "we can keep these things around longer and not throw them out" CRAP!

                                                  Maybe Burger Kings business plan is to become the underdog by making Mcdonalds and Wendys food look 10x better!

                                              2. o
                                                observor RE: joe777cool Oct 2, 2009 12:53 PM

                                                Their fries have always sucked, but their burgers used to be pretty OK...now their burgers suck also, along with their marketing campaign...it's still, I think, one of the more expensive chains out there. It's too bad...I really liked their burgers, but now they taste terrible.

                                                1. o
                                                  observor RE: joe777cool Oct 5, 2009 12:47 PM

                                                  I just had a fresh batch of BK fries and they are bad...heavy, cakey, nastiness with nothing of interest. The brand has been ruined.

                                                  1. Lindseyup67 RE: joe777cool Oct 6, 2009 05:16 AM

                                                    Now they are going to be coming out with a frozen version of their fries......are you KIDDING me?????? http://www.slashfood.com/2009/09/03/b...

                                                    4 Replies
                                                    1. re: Lindseyup67
                                                      sbp RE: Lindseyup67 Oct 6, 2009 06:21 AM

                                                      This is a "huh" on so many levels. First, their in-store fries taste like mashed/extruded/coated greasy styrofoam, so who would want them frozen. Second, these frozen fries don't remotely resemble the in-store fries -- they are thick crinkle-cuts. Third, they're for microwaving! Why not just sell ipecac?

                                                      1. re: sbp
                                                        joe777cool RE: sbp Oct 6, 2009 06:09 PM

                                                        maybe this is the next evolution for their own in store french fires???? Im being sarcastic but BK and many other chains seem to be more preoccupied with increasing hold times, reducing costs, making their processes more efficient etc. at the "expense" of freshness, food quality, and customer satisfaction.

                                                        If they can make it cheaper and quicker, thats all that matters today. Damn the quality!

                                                        1. re: joe777cool
                                                          sbp RE: joe777cool Oct 6, 2009 06:33 PM

                                                          Yep - with the apparent exception of 5 Guys, whose fries are double-fried and as "real" as you can get.

                                                      2. re: Lindseyup67
                                                        observor RE: Lindseyup67 Oct 22, 2009 04:16 PM

                                                        I saw in the store they also have a chip-type "fries and ketchup" bagged snack. LOL.

                                                      3. n
                                                        NewDude RE: joe777cool Oct 7, 2009 12:34 AM

                                                        I can't stand skinny fries of any kind any way.

                                                        btw, I've gotten cheapo frozen fries at chain grocery stores, baked them and absolutely had a blast. Without all the fat, you can eat more of them guilt free, and surprise surprise they taste great. Especially the crinkly cut kind.

                                                        TJ's has kick a## frozen fries, man. Even Safeway or any other chain grocery store will do the trick. Bake. And learn.

                                                        1. o
                                                          observor RE: joe777cool Oct 7, 2009 04:33 PM

                                                          Heard they are remaking the brand (at least the stores) because of falling sales...half million dollar renovation of each0 store...hope they update the food also.

                                                          6 Replies
                                                          1. re: observor
                                                            joe777cool RE: observor Oct 7, 2009 05:04 PM

                                                            who cares about the renovations! I know I dont, what a waste of money. Spend a fraction on that on improving the quality of the food, specifically the fries, chicken nuggest, and put the damn italian chix sandwich on the menu permanantly. Also add some fun stuff to the dollar menu. The old mozz sticks were ok, maybe a ffajta rollup like Mcd's used to have.....their menu has become tired. Its not all about the burgers (see Sonic)!!! IMHO

                                                            1. re: observor
                                                              irishnyc RE: observor Oct 7, 2009 08:11 PM

                                                              Each store? Half million dollars? That sounds... ridiculous. Source?

                                                              1. re: irishnyc
                                                                observor RE: irishnyc Oct 8, 2009 05:00 PM

                                                                I saw it on cnn, you can find it, just google burger king renovations, 300,000 to 600,000 dollars per store.

                                                                1. re: observor
                                                                  irishnyc RE: observor Oct 8, 2009 05:51 PM


                                                                  It's up to the franchisees to pay for it, and they expect it to take YEARS. Research and development is corporate's responsibility, so regardless of years of renovations, it has no effect on the food.

                                                                  1. re: irishnyc
                                                                    joe777cool RE: irishnyc Oct 10, 2009 08:30 AM

                                                                    These chains, especially Dunkin Donuts, BK, McDOnalds etc. spend a TON of money on remodeling every few years. You see these chains tear down a building and put a brand new one in the same exact location. WHY???? Such a waste. I mean you can never stand still in business but this seems excessive and wasteful.

                                                                    Maybe its me but the decour and ambiance means NOTHING to me when it comes to fast food, diners, dives, etc. Its all about the food first, the food second, the price third, the convenience/location fourth, and of course the food. All I care about is the place is CLEAN both in the dining area and kitchen

                                                                    Now if Im going out for a full service meal and expect to be there for an hour to two that is one thing, but when I am going to be in a place for 10-20 minutes max or even eating via the drive thru I dont have the time to notice the new "improvements"

                                                                    BK - do us all a favor and spend the money improving the quality of your food!

                                                                    1. re: joe777cool
                                                                      observor RE: joe777cool Oct 10, 2009 10:16 AM

                                                                      They can make it into Disneyworld and I wouldn't eat there.

                                                            2. o
                                                              observor RE: joe777cool Oct 27, 2009 05:52 PM

                                                              Not only do they have a bagged chip of their french fries, they now have a bagged chip of their French toast, and a bagged chip that indicates flame-broiled taste.

                                                              1 Reply
                                                              1. re: observor
                                                                podunkboy RE: observor Oct 28, 2009 07:01 PM

                                                                I actually tried their BK potato snacks (w/ketchup flavor) out of the snack machine here at work, and I think that given the choice, I'd rather have a bag of those potato snack chips than BK french fries.
                                                                I really don't eat BK much anymore because between the lousy fries and the awful things their soybean-based oils do to my digestive system, it's not a pleasing nor pleasant experience.

                                                              2. j
                                                                joe777cool RE: joe777cool Dec 26, 2009 09:18 AM

                                                                has anyone ever noticed that the ketchup they serve at mcdonalds is not a name brand? it has a flavor that is different but seems to enhance the flavor of the fries. Conversely, I dont think any dipping sauce could help BK fries.

                                                                1 Reply
                                                                1. re: joe777cool
                                                                  FrankD RE: joe777cool Dec 27, 2009 02:23 PM

                                                                  Weird as it might seem, I actually like the McD's BBQ sauce for the nuggets with my fries. It's just a little more sharp in flavour than ketchup.

                                                                2. j
                                                                  joe777cool RE: joe777cool Dec 29, 2009 09:54 AM

                                                                  I have been searching for an email address for Burger King corporate offices, without success, to forward them this chain. Anyone know how to contact Burger King???

                                                                  11 Replies
                                                                  1. re: joe777cool
                                                                    rockandroller1 RE: joe777cool Dec 29, 2009 10:42 AM

                                                                    You could fax it to them, or call consumer relations them to ask for a customer service email address, but I doubt it would do much good.


                                                                    1. re: rockandroller1
                                                                      BiscuitBoy RE: rockandroller1 Dec 30, 2009 08:25 AM

                                                                      I wonder if it'll do any good. I completely agree bk fries are subpar, but it's a big company...They must have done consumer surveys, etc, to refine their fry recipe, prep, no? Somebody out there must like'em. Just not us!

                                                                      1. re: BiscuitBoy
                                                                        joe777cool RE: BiscuitBoy Dec 30, 2009 11:48 AM

                                                                        I agree to a certain extent.....they must have tested these abominations on somebody. I just still cant figure out how a french fry can be ruined like this. I LOVE all things potato yet I CANNOT bring myself to eat these things. I just dont understand how such a large company can serve a product, which is a staple on the menu, and it be disliked by so many! Its crazy.

                                                                        1. re: joe777cool
                                                                          RetiredChef RE: joe777cool Jan 2, 2010 05:25 AM

                                                                          I am offering no opinion on the fries, just merely a messenger here. I have not, nor have I ever worked for BK but I do know someone who does in their corporate offices. The fries you detest were tested for over 14 months in different market regions, in those tests they were preferred over the original fires they served by large majorities.

                                                                          BK receives many complaints about the fires but actual French fry sales have gone up since they were introduced.

                                                                          In blind taste tests BK fries routinely outperform all others in the taste category.

                                                                          These fries per ounce cost are more than the older version BK went with them due to the overwhelming positive customer response.

                                                                          These fries hold their crunch longer and therefore BK can hold the fries in warming bins longer than the regular fries, thereby reducing their waste.

                                                                          The bottom line is that BK sees that customer complaints about the new fries a issue, however, fries sales are up, total cost of fries is down, and blind taste tests say this is a better product. While complaints are high so are customer compliments about the fries are also very high. BK is stuck in a those who love em vs those who hate them dilemma and unless one of the other three categories change (sales, cost, taste tests) BK will continue to stick with this FF.

                                                                          1. re: RetiredChef
                                                                            sbp RE: RetiredChef Jan 2, 2010 03:24 PM

                                                                            Just goes to show you the average person has horrible taste.

                                                                            1. re: RetiredChef
                                                                              joe777cool RE: RetiredChef Jan 3, 2010 09:57 AM

                                                                              very interesting, thanks for adding to the conversation

                                                                              1. re: RetiredChef
                                                                                rockandroller1 RE: RetiredChef Jan 4, 2010 05:17 AM

                                                                                This is just very hard to believe. I've never run in to anyone who likes the fries.

                                                                                1. re: rockandroller1
                                                                                  BiscuitBoy RE: rockandroller1 Jan 4, 2010 07:43 AM

                                                                                  Good point...There's always the coke vs pepsi, helmans vs miracle whip or or heinz vs hunts issue...but everyone I know, hates bk fries. I'm sure they were picked over the original fries, but that's like saying the new fries suck less than the old. My fry dollars will continue to go to mcd

                                                                                  1. re: rockandroller1
                                                                                    NellyNel RE: rockandroller1 Jan 7, 2010 09:18 AM

                                                                                    I agree.
                                                                                    I detest BK fries now, and have yet to meet anyone who Doesnt.

                                                                                  2. re: RetiredChef
                                                                                    Tripeler RE: RetiredChef Jan 4, 2010 05:23 AM

                                                                                    Retired Chef,
                                                                                    Thank you very much for your insight, and also for whatever risk you are taking for relating this conversation with your friend who actually worked for BK. Everyone should remember that business decisions are based mostly on business, and not a lot on flavor when other considerations are taken into account. The fact that all of us can get friend potatoes as cheaply and conveniently is often not appreciated by most people. I certainly wouldn't want to deep fry at home for fast food prices.

                                                                                    Your post was certainly clear and enlightening. Thank you.

                                                                                    1. re: RetiredChef
                                                                                      FrankD RE: RetiredChef Jul 8, 2010 03:03 AM

                                                                                      Malcolm Gladwell covered the "coke vs. pepsi" taste test in the "New Yorker". He pointed out that for the tiny sips of beverage offered, most people liked Pepsi at first taste because it was slightly sweeter. However, later tests where people had to try larger drinks of both beverage favoured Coke by a large margin. The sweetness of Pepsi proved to be cloying in the "long run", while the sharper taste of Coke was more palatable.

                                                                                      I wonder if the same things were at play in the BK fry tests? Maybe the new BK fries do taste really good, if you get them right out the fryer, which I would assume they are in the tests. However, that's not the way they're served in most BK outlets - they've been sitting for minutes at a time, particularly since the counter staff ALWAYS serve the fries first, so they can sit cooling on my tray while I wait for my Whopper. I don't care if they're "crunchier"; if I want crunch, I'll get potato chips. I want fries that taste good.

                                                                                      And, while I'm not sure of the timing, fry sales might have gone up because baked potatoes were discontinued, and in many cases, I've been told they're "out of salads right now". Attributing increased fry sales to better taste may be a case of "post hoc, ergo propter hoc".

                                                                            2. j
                                                                              joe777cool RE: joe777cool Dec 30, 2009 12:04 PM

                                                                              Ok so I called BK customer relations today.....after 15 minutes on hold I finally got somebody on the phone. He informed me that BK does not give out email addresses for any of their employees and they dont have a general email inbox either. Way to be with the times BK!!!!!

                                                                              Your fries sucks and so does your company apparently. Get with it

                                                                              1. o
                                                                                observor RE: joe777cool Jan 7, 2010 08:55 AM

                                                                                The problem is the fries have a thick and gunky coating that covers up the potato inside.

                                                                                1. j
                                                                                  Jelly71 RE: joe777cool Jan 7, 2010 10:57 AM

                                                                                  i am OBVIOUSLY in the minority here, but i like the fries and the coating on them. but i am a ho for fries in general and the only thing you can do to them to make me not like them is to burn them.

                                                                                  1. j
                                                                                    joe777cool RE: joe777cool Feb 28, 2010 08:34 AM

                                                                                    My fiancee ate at BK recently and she said the fries were different. Are they the same crap or are they more like the old fries?

                                                                                    1. h
                                                                                      HateCoatedFries1947 RE: joe777cool Jul 5, 2010 11:30 AM

                                                                                      I HATE the taste of coated french fries, they taste like grease, what happened to just plain potato FRENCH FRIES? The best fries I have found when eating out are at the Mexican Restaurant's, They DO NOT have flour coating

                                                                                      3 Replies
                                                                                      1. re: HateCoatedFries1947
                                                                                        cajundave RE: HateCoatedFries1947 Jul 8, 2010 08:51 AM

                                                                                        I heard somewhere that they spray sugar water on the fries before they freeze them. It's supposed to make them brown better. I have not confirmed this.

                                                                                        I can't eat there anymore the burger meat is just too nasty and yes the fries suck.

                                                                                        1. re: HateCoatedFries1947
                                                                                          NellyNel RE: HateCoatedFries1947 Jun 28, 2011 06:40 AM

                                                                                          I hate coated fries as well....never had one that tasted good - bleh!

                                                                                          1. re: HateCoatedFries1947
                                                                                            HUNGRYMAN8 RE: HateCoatedFries1947 Sep 30, 2013 09:34 AM

                                                                                            They also fry in natural and truly healthy pork fat. Americans have been bamboozled and fell for the farce.

                                                                                          2. j
                                                                                            janatmsn RE: joe777cool Jun 25, 2011 04:34 AM

                                                                                            I like Burger King fries its better than some of their competitors that are just plain tough-not crispy

                                                                                            1. Tripeler RE: joe777cool Jun 28, 2011 06:20 PM

                                                                                              After seeing this headline for so many times, I have come to the conclusion that Burger King doesn't really care about the fries because their selling point is how the hamburger is grilled. So as long as they have some kind of "fries" product, they are satisfied.

                                                                                              2 Replies
                                                                                              1. re: Tripeler
                                                                                                MarkKS RE: Tripeler Jul 6, 2011 09:39 AM

                                                                                                This is a "secret". McD's got fries down a long time ago.

                                                                                                At home, have two oil fryers. Set one at 300-325. It will lose temp as water in the potatoes absorbs heat. Cook the fries to create a softened interior. Then transfer them to 350-375 oil pot to brown/crisp them.

                                                                                                Don't be afraid to experiment, and try to figure out what "works".

                                                                                                1. re: MarkKS
                                                                                                  HUNGRYMAN8 RE: MarkKS Sep 30, 2013 09:32 AM

                                                                                                  The technique is not the problem, it is the toxic man-made frying oils used. Canola, vegetable, etc...... Beware

                                                                                              2. MsDiPesto RE: joe777cool Dec 13, 2011 07:35 PM

                                                                                                They changed the fries again. I ended up needing a snack several hours before Thanksgiving dinner, so I got a cheeseburger and fries off the value menu. Cheeseburger was what it always is. The fries though? Longest ones were 2 inches long, and there were not many of those. They had an empty fry basket and gave me the nubs!! Jerks. It had been a year since I went to a BK, I think it will be a long time before I go back.

                                                                                                1. KaimukiMan RE: joe777cool Dec 19, 2011 10:56 PM

                                                                                                  i had the fries today for the first time in several months. yes, they are thicker than they used to be and have the same stupid coating on them. but then maybe the coating isn't stupid. it allows them to fry the potato haphazardly and still have a crispy exterior. of course the end result is kinda like their ersatz onion rings, phony. i want a potato with a crispy shell and a soft exterior, not a soft potato with crispy coating, and no it is not the same. why is it you can only get fries 'extra crispy' from in and out, but not from any of the major chains? humbug, bah humbug!

                                                                                                  1. o
                                                                                                    observor RE: joe777cool Dec 20, 2011 03:21 PM

                                                                                                    I had the new ones yesterday...not really sure what is that different about them...they were still kind of heavy...no one will be able to overcome McDonald's reign

                                                                                                    1. m
                                                                                                      MonMauler RE: joe777cool Dec 21, 2011 11:05 AM

                                                                                                      I thought of this thread when I was walking out to grab lunch this afternoon and overheard two ladies talking. Basically, the one woman was telling the other that she, her husband and mother went to McDonald's, Wendy's and Burger King last night and did kind of a "fast food taste testing."

                                                                                                      Anyway, all I heard as they walked by was, "We thought the Burger King fries were the best, and we preferred the McDonald's chicken nuggets."

                                                                                                      Personally, I got turned off Burger King fries years ago when they decided to put that strange, crispy coating on the fries, and I haven't had fast food fries in at least a year, probably a few years. So I haven't tried Burger King's new fries and do not have an opinion...

                                                                                                      3 Replies
                                                                                                      1. re: MonMauler
                                                                                                        HUNGRYMAN8 RE: MonMauler Sep 30, 2013 09:31 AM

                                                                                                        Just tried them again after almost a decade. They still suck. McDonalds is not much better. All you taste is the oil. Better off making your own at home with tried and true pork fat, or duck fat. You will be astounded to what a real french frie is supposed to taste like.... The way it used to be before the charlatans came along.

                                                                                                        1. re: HUNGRYMAN8
                                                                                                          Clams047 RE: HUNGRYMAN8 Sep 30, 2013 09:58 AM

                                                                                                          Evidently they did change them about two years ago. As mentioned elsewhere, I've avoided BK for the past five+ years until about six months ago due to their really bad fries. However, over the past several months, I've found them to be consistently much better than any other frozen-potato product.

                                                                                                          Tried the newest change about a week ago (lower fat version) and was again pleased with the outcome. Granted, they do not compare with a good fresh-cut fry, but again, I find them better than any other frozen product (and better than some fresh cuts).

                                                                                                          As far as cooking in lard, don't hold your breath. It's been some 40+ years since any chain has made really good fries (fresh cut / twice cooked / cooked in lard).

                                                                                                          1. re: Clams047
                                                                                                            HUNGRYMAN8 RE: Clams047 Oct 1, 2013 06:33 AM

                                                                                                            Not necessarily. One time while in White Castle around 1991, I peeked behind the counter and above the cashier area were shelves. I saw gallon size plastic bottles. And the label said "Liquid Lard". I knew it because White Castle fries tasted real and correct. I hope they still use liquid lard, but they may have switched. Because the fries don't taste as good as they used too. Nothing like using lard for cooking. It seals, and leaves the food moist and tender on the inside with a crispy outside. And the fat consumed is minimal and non-toxic.

                                                                                                      2. h
                                                                                                        HUNGRYMAN8 RE: joe777cool Sep 30, 2013 09:27 AM

                                                                                                        I AGREE! I can't believe people actually consume these things...You might as well just dip and soak raw slices of potato in vegetable oil and then wash it down with more vegetable oil. That is what these fries taste like.
                                                                                                        When are people going to open their eyes and read? The lard scare was fabricated and false. You know how to make the greatest french fries? EASY, use lard! Lard seals the outside forming a skin to the food, then it crisps the outside and seals in the juiciness. It works on all foods the same way. Plus it gives foods a luscious taste too. Natural lard is just that - natural. It is also a healthy fat contrary to all the lies in the last 30 or so years. Look it up. The truth is right on your computer. BK return too lard! And the rest of the fast food and restaurants should do the same. Instead of believing those who want to give everyone diseases and rip them off by using cheaper man-made imposter fats that are detrimental to everyone's health.

                                                                                                        1. h
                                                                                                          HUNGRYMAN8 RE: joe777cool Oct 4, 2013 11:01 AM

                                                                                                          Don't forget, the Chicken Tenders from BK, just like KFC's Kentucky Nuggets are now gone!

                                                                                                          Seems one company with the same blah recipe will make ALL Chicken nuggets going forward for ALL Fast Food chains. One source, one choice, and one crappy taste.

                                                                                                          1. 5
                                                                                                            51rich RE: joe777cool Jul 1, 2014 02:26 PM

                                                                                                            probably about the same time they realize all their food sucks. grew up on the east coast and mc'ds was just expanding- standing room only on the lines(no seating). was really excited when burger king entered the mix and then came wendy's -all of them had something good to offer. Now a days - will still eat at mcd's and wendy's BUT every time i have tried bk-blech, the greasy smoke blowing thru the roof as you approach should tip me off, but the whopper does not compare to years ago, and most of their combination sandwiches are just weird- more like a kitchen sink of what they have- lets throw some bbq sauce and onion rings and oh what else is in the bldg? at least mc'd and wendy's try to make an interesting combo

                                                                                                            3 Replies
                                                                                                            1. re: 51rich
                                                                                                              HUNGRYMAN8 RE: 51rich Jul 3, 2014 06:00 AM

                                                                                                              You are right, and I don't even think they flame broil any longer. I actually want to see the smoke from Burger King's roof. I don't see the conveyor where burgers would be flame broiled on a chain link belt. That was their signature taste.

                                                                                                              1. re: HUNGRYMAN8
                                                                                                                Clams047 RE: HUNGRYMAN8 Jul 3, 2014 06:30 AM

                                                                                                                IMO, BK fries have come a long way in recent years. While I much prefer fresh cut and rarely eat frozen, I do find their Satisfries to be the best of the FF frozen - far superior to McD's or Wendy's.

                                                                                                                That said, I have a real problem with their burgers - all I taste for the next several hours is an aftertaste of liquid smoke (or some similar product). I've never found their other items (fish, chicken, etc) to be worth a second try.

                                                                                                                1. re: Clams047
                                                                                                                  HUNGRYMAN8 RE: Clams047 Jul 7, 2014 11:52 AM

                                                                                                                  Surprised you like them. Even McDonald's lost their tasty fries of years back. Ever since they got the bright idea of changing their oils to toxic man made and harmful vegetable from healthy natural beef tallow (beef fat) that nature made.

                                                                                                                  I found a bowling alley that uses tallow to deep fry and those fries are AWESOME ! A little ketchup and sea salt and they are heaven. Seems the family businesses know best and what is good for us. Old Fashioned food that fought WWII and grew the healthiest generation ever.

                                                                                                            2. mucho gordo RE: joe777cool Jul 6, 2014 07:24 PM

                                                                                                              Never. They don't even realize their burgers suck.

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