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Was my experience at Hatsuhana Park unusual?

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I had lunch with a friend at Hatsuhana Park on Friday and while the sushi and sashimi were good, the service was not. Within 5 minutes of being seated, we must have been approached by the server 3 or 4 times to ask if ask if were were ready to order. Trouble getting someone's attention to have tiny water glasses refilled. Check presented upon finishing our last bite. The place was not nearly full, so that was not an issue.

Wondering about others' experiences. Was this an anomoly or should I scratch them off my list?

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  1. I haven't been to Hatsuhana Park but I had my birthday dinner at the other Hatsuhana and they were perfectly gracious even though our party included 2 small kids who were louder than normal plus the sushi was fantastic. Everyone agreed that it was a good meal.

    3 Replies
    1. re: windycity

      Thanks for letting me know. I thought the sushi was excellent, and the prices moderate for the quality, so I would be happy to give it another shot if my initial experience with the service was not typical. Or maybe try the original location -- I wonder if the food and/or service differ by location?

      1. re: City Kid

        It's possible. If you look at the yelp ratings and reviews, there is some difference. (I use yelp as a 2ndary food source after Chow.)

        1. re: windycity

          Thanks, going to investigate more anout the two locations. I'd be interested to hear others' experiences. Good quality sushi, moderate prices but obviously service is also factor in whether or not to return.

    2. That sounds typical of a Japanese lunch service. Many of these midtown Japanese restaurants are accustomed to their expat customers needing to be out in less than an hour, and service usually reflects that. I wouldn't judge any of the midtown Japanese places based on their lunch service. Dinner is usually more civilized. Hatsuhana Park's ladies set dinner is still one of the best deals around. It might have been better during the previous chef's tenure though. He moved on to be the chef at Sakagura.

      1 Reply
      1. re: E Eto

        Thanks, E Eto, for the culural insights...very interesting! And I will definitely check out the ladies set dinner!