8/09 Gran Gusto: An Inflexible "No" Kitchen
After reading good reports on their food, we tried this place for a midweek lunch. We were most astonished to find that the chef would honor NONE of our requests to add or switch certain pizza toppings. And we were only one of 2 tables eating. I mean, REALLY!! There were already a number of pizza combos on the Gran Gusto menu- that one does not typically see in Italy. Sausage was on the menu but not on the particular pizza we ordered, so we asked to add it. Our server warned us about the chef's inflexibility , and he was right. I couldn't and still can't believe it. It's not as if pizza is some holy grail that only has 4 accepted versions.
The pizza that we did have was excellent and the marinara sauce tasted exactly as it does in Rome, where i once lived and ate pizza. And the eggplant parmesan was the best i have ever tasted in the U.S. ; just great. But I will not return to a "No" pizza kitchen. I can go to Stonehearth Pizza in Belmont , or Regina's in the North End, and get any combo I'd like, and have a terrific pizza.
Someone needs to tell this chef/ owner(?) that pizza is for enjoyment; food fascists have no place there. Can he really succeed with a "No" kitchen in this flailing economy?
Wow, I am astonished, they are so accomodating about sharing and plating separately I would never have expected this! Glad to hear that you otherwise liked the food but can't blame you for outrage about the pizza inflexibility.
That's truly bizarre. I wonder if there was something lost in translation from you to the waiter to the chef. It makes no sense!
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Let's get this straight. You wanted to add sausage, not switch it for something or take something else off? Should be a no brainer.