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Cannot log in with Safari

SnackHappy Jul 30, 2009 05:40 AM

I haven't been able to log in with Safari, this morning. I'm usually always logged in, but lately Chow has been logging me out and now I can't even log in.

I have no problem logging in with Firefox, though.

I'm using Safari 4.0.2 (4530.19) on an iBook G4.

Thank you for your assistance,


  1. ArizonaDave Jul 31, 2009 03:54 PM

    I'm in!

    Good job.


    1 Reply
    1. re: ArizonaDave
      ozbuc Jul 31, 2009 08:56 PM

      yep Safari logins now works, thanks

    2. e
      emmaAmethyst Jul 31, 2009 03:16 PM

      All better now. Thanks, tech support!

      1. mr jig Jul 31, 2009 02:37 PM

        I can log in at any time with Safari which is my primary browser.

        1. l
          lagatta Jul 31, 2009 02:19 PM

          I have finally managed to log in (my specs are pretty much the same as SnackHappy's). Hope the problem has been solved!

          1. Pata_Negra Jul 31, 2009 01:10 PM

            it works now [check the posting time]. didn't work yesterday as reported by SnackHappy.

            1. Jacquilynne Jul 31, 2009 01:01 PM

              Okay, this should be fixed really for real now. Sorry for jumping the gun last night.

              3 Replies
              1. re: Jacquilynne
                SnackHappy Jul 31, 2009 01:18 PM

                Thank you

                1. re: Jacquilynne
                  Carole Jul 31, 2009 01:23 PM

                  Thank you.

                  1. re: Carole
                    wutzizname Jul 31, 2009 02:46 PM

                    Thank you.

                2. c
                  centralpadiner Jul 31, 2009 12:55 PM

                  fixed for me! Thanks!

                  1. b
                    bigfellow Jul 31, 2009 12:42 PM

                    No luck with XP either for an hour today.

                    1 Reply
                    1. re: bigfellow
                      bigfellow Aug 1, 2009 07:14 AM

                      XP now works. thank you!

                    2. Jacquilynne Jul 30, 2009 09:41 AM

                      If people who are having difficulty with Safari logins can go here:

                      [link redacted since we've got enough data]

                      And copy and paste the information on that page to jacquilynne dot schlesier at cbs dot com , that would help our Engineering team sort this problem out.

                      7 Replies
                      1. re: Jacquilynne
                        Jacquilynne Jul 30, 2009 12:49 PM

                        Thanks to everyone who sent along their info. Engineering has a good sampling of that data now. They're still working on fixing the problem, and I'll post back here when there's a fix.

                        1. re: Jacquilynne
                          Jacquilynne Jul 30, 2009 08:42 PM

                          This should be fixed.

                          1. re: Jacquilynne
                            sibeats Jul 30, 2009 09:29 PM

                            Just tried it, still cannot log in.

                            1. re: sibeats
                              Jacquilynne Jul 30, 2009 09:35 PM

                              Hrmm. I could be misinterpreting the problem ticket -- perhaps it's not quite fixed yet. I'll check back in the morning -- sorry about that.

                            2. re: Jacquilynne
                              ArizonaDave Jul 30, 2009 09:33 PM

                              Me too - still no luck logging in with Safari.
                              Just tried 1 min ago.

                              1. re: Jacquilynne
                                Carole Jul 31, 2009 08:22 AM

                                Still broken.

                                Almost noon the next day. Been over 24 hours.

                                1. re: Carole
                                  wutzizname Jul 31, 2009 10:34 AM

                                  Ditto. I'm logged in with Firefox but still cannot log in on Safari...which is my main browser. Thanks.

                          2. Carole Jul 30, 2009 09:14 AM

                            Same here.

                            Using Safari 3.0.4 and 10.4.11.

                            Firefox does work but I don't use it.

                            They definitely are having a problem.

                            1. s
                              sibeats Jul 30, 2009 08:34 AM

                              Same here...can't log on with Safari, went to Firefox and I'm on. Is there a problem with Safari in general? Help!

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