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Restaurant pampering - not

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Recently went to one of the more well renowned and pricey restaurants in Newport, RI on a Monday night for a sprcial occasion and ran into a first. There was one person who was the hostess, bar tender, waitress and bus person. There were six to eight active tables and although the food was very good the experience was not.

There were definitely timing problems that arose which resulted in an extremely drawin out meal. Not sure she was also not managing the kitchen.

I know these are tough times but at these prices I would expect better service even if they thought it was going to be a slow night, which it was not. Anyone else having similar experiences.

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  1. You never know - maybe some other staff called in sick/never showed...it does happen

    2 Replies
    1. re: NellyNel

      Monday could be a day off for the chef or other key staff, if this place is open 6 or 7 days a week, there's bound to be an off day. I guess a top restaurant should have their bases covered all week though.

      1. re: julesrules

        They are closed on Tuesdays and I agree a "fine" restaurant should have had a back up plan even if it meant the manager or owner came in and covered some of the tasks. You are paying the high prices for the food and the experience.

    2. An emergency of some sort was my initial thought as well.