Magnani owes me $30
I'm throwing a big party on the eleventh, at which I've announced I'm going to be roasting a couple of geese. I had a little trouble finding them [it's probably easier around Christmas], but ChowHounds recommended Magnani, so I gave them a call. They said "no problem"--great! I arranged to pick them up the ninth [today]. This morning I drove over to Berkeley to pick them up, and was told "Oh, sorry--we tried really hard, but it turns out we just couldn't get any."
They didn't think to call and tell me, though?
So it's 2 days from the party, I'm out $30 for zipcar and tolls, I shot 2 hours I should have been at work, I have no geese, and it's now too late to order anything big [geese or otherwise] at any other butcher.
I just called Draeger's in San Mateo, and they happen to have a frozen one in stock--and they're calling around to their other stores to try to find a second one for me. *That's* more like it. [Of course, it's $9/lb, and frozen, not fresh, but at this point I'm kinda desperate.]"
222 E 4th Ave, San Mateo, CA 94401
1576 Hopkins St, Berkeley, CA
You might want to check out Chinatown and see if you can get a fresh one. Or at least, a frozen one that isn't $9/lb. Previous discussions on this subject have mentioned frozen goose at Whole Foods, which might be cheaper, or at least more convenient, than Draeger's, or might have that elusive second goose.
Second on Chinatown, or Chinese butchers in the Richmond, Sunset, or Mission, like Cheung Hing or Fresh Meat.
Big Chinese supermarkets like Ranch 99, Lion, and Pacific Super usually have frozen geese. Probably cheaper than Draeger's.
323 Clement St, San Francisco, CA 94118
2900 Alemany Blvd, San Francisco, CA
Fresh Meat Market
2704 Mission St, San Francisco, CA
You know, my father had the exact same problem when trying to procure a goose for Xmas. Not only did they tell him they'd have one waiting for him, they also quoted a ridiculously low price (I think $3/lb). LIke you, he drove over only to find that they "weren't able to get any". Lame.
I think you should treat this like a bad experience in any business. Write a letter to the owner detailing your frustrations, inconveniences and the expenses you incurred to try to patronize the establishment and having to arrange for alternate options. If the owner is concerned with his establishments reputation and customer skills, he should respond with (at the least) an apology. Owners of a service establishment have implied responsibilities and not only did he fail you here, it sounds like this has happened to Hunicsz recently as well, and maybe they need to examine their business practises for special or advance orders. Even if they don't care enough to respond, I bet you will feel better for expressing your resentment of the poor service.