Went there last night for the NOAH fundraising dinner. Food was OK, service was awful. They really didn't care about the diners. I know there were around 200 people to get through but they couldn't have made us feel more unwelcome.
Yes, its quite poor in my experience...never been to a big event there like you, but the service in the bar/lounge is awful. Though they do a pretty good sunday brunch buffet (no service!)
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