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Mar 18, 2009 09:34 PM

Blank page problem

The blank page problem has returned, that is, click on a message link and only get a white page. Also got more than one "application error".

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  1. I am getting the same problem. I tried to post into this board, but do not think that any attempt actually did it.

    I've had to back out to the Login page a dozen times, because of this.

    As of 6:45PM AZT, through 9:50PM AZT, March 18, '09, nothing has worked in IE 7.

    Hope that it is a one-time problem.


    1 Reply
    1. re: Bill Hunt

      It's taking me four or five refreshes to get a page to render, but at least it does come up eventually.

      Yes, I'm getting the same problem trying to post a new message or reply. The blank page comes up, then when I check, the message I tried to post does show up. However, it's shown as a new message, whereas in the past something I post should not be "new" for me.

    2. Sorry, guys, I'll check these problems out and raise tickets as appropriate.

      One workaround that I'm finding is helping a little is that if I have a link that's to a direct post -- it has #1234567 or similar on the end -- taking that off, so you're linking only to the thread seems to work better for me.

      7 Replies
      1. re: Jacquilynne

        Okay, strangely enough, my problems have completely gone away in the time it's taken me to investigate and start to open a problem ticket. Are you still seeing these things?

            1. re: KTinNYC

              Yes it is - plus I have not been able to reply to posts. I'm anxiious to see how long it takes this one.....

              Edit: Well alright. It's here!

              1. re: KTinNYC

                It is the worst this morning than ever before (was getting occasionally prior to this morning). Now I get mostly blank screens no matter what I am trying to load. Have cleaned out all caches, trash, etc. and have done a hard reboot. No help.

                1. re: KTinNYC

                  MAJOR problems on both my home and work computers. I keep clicking on my profile and oftentimes, instead of saying LindaWhit CHOW in the tab, it has the actual URL listed, with a blank page. Same thing when I click on a thread.

              2. re: Jacquilynne

                The problem is intermittent for me, but still happening. XP Pro / Firefox 3.0.7.

            2. Yes, it's happening a lot. Happened to me when trying to open this very thread. And the first three times I tried to post this reply, clicking the Reply to Original Post button at the bottom of the thread brought up an error message. Only by clicking Reply in the original post was I able to get a reply window to open.

              I don't know if it's related, but the entire site was unavailable for a half-hour or so earlier this morning.

              1 Reply
              1. re: BobB

                One saving grace - and a possible clue - is that when you do get a blank page, it does not reset your post counter. By which I mean, when you finally do get the page to load, it shows only new posts, not all posts as it would if you had just viewed the thread and then went back to it.

              2. Well, I'm logging an application error now, along with blank pages.

                1. It's been coming and going for me all morning -- I'll try to find out from Engineering what's up.

                  2 Replies
                  1. re: Jacquilynne

                    I don't know whether I'm coming or going either, Jacquilynne - but thanks for seeing if you can find out. ;-D>

                    1. re: Jacquilynne

                      This started in earnest for me yesterday and has become progressively worse for me through the today. In addition, I have experienced timeouts and a few server offline issues.