had a great meal there recently, and I was full of skepticism too which . . . sucks when I'm proven wrong. service-wise . . . it was fine, really! we sat right across from the kitchen service window and we could see that the servers were basically running the cold service themselves (heating up various dishes, prepping desserts, etc. kept quite busy, in other words) but overall, no service problem at all.
foodwise, 4 of us split all this (total was $120 including everything, no drinks I don't think):
+ sliced steak
+ green beans
+ mac n cheese
+ roast chicken
+ radishes with anchovies
+ salt caramel sundae with pretzel pieces (homemade ice cream)
+ round of espressos and things
everything else on the menu seemed quite good and delicious; it is tricky to figure out portion size but thankfully we just split it all and there were no problems. produce and ingredients were top-notch, flavors were strong and simple, easy prep and plating; each dish probably only had 4 or 5 very smart ingredients, all done very well. mac n cheese was indeed dry, but the rest of the stuff was quite good. the steak in particular was really really good; great plain flavor, great crust on the steak and perfect portion as well.
I know there are tons of restaurants in the area and I don't know too many others, but I highly recommend the place; I can only assume their menu is seasonal as well. portions are very good and no tradeoff in quality either; this was a meal of 4 guys who just came back from long bike rides so you can imagine how hungry we were.
I went recently for Brunch/Lunch and thoroughly enjoyed the food. I had the Cuban sandwich with a side of chorizo potatoes and my friend had eggs with bacon and kale. Everything was very yummy and we had no problems with the service (I've been called so many different things, nothing really bothers me anymore). The drinks were a little expensive though and I absolutely take issue with any restaurant that doesn't serve french fries with sandwiches and burgers... It's just not right. This is America after all, no?
Thought I would update this thread since we have had a couple of visits in the last few months, most recently last night. In brief the meat dishes - including the pork rib and the sliced steak - we've sampled have been delicious, ample portion size for sharing. mac and cheese was very good both tries, soups good and ample (both the rich squash soup and indian-spiced lentil last night were excellent), quinoa salad and vegetables generally are very good, making it a fine place to take vegetarian. their variation on potatoes brava with yogurt spiked with shichimi togarashi and sriracha sauce worked well. The pasta with lamb ragu last night was very fine, with rich, lamby flavor. Desserts are not their strength - the cheesecake last night was uninspiring, mixed drinks were enjoyed by all, winelist still has some reasonably priced bottles and beer is available by 12 oz and the pint (diff brews).
The service format and style bothers me a little - I feel REALLY rushed by the rate at which the plates appear at the table. for this kind of ticket, it ought to be a bit more relaxed. Also am I the only one who has an issue with servers addressing customers as "guys"? Yeah its widespread, but "you" would do just fine. It also made me laugh a little when my server started calling me "Miss" - when out with my husbannd and adult kids! Ma'am would have worked just fine! So a little front of the house smoothing would help things here.
All in all we like this place quite a bit, but its a fairly big ticket for a rushed and somewhat flawed dining room experience.
re: jen kalb
thought I should modify above by saying that the format and service are sufficiently disturbing to my husband that he actually DOESNT LIKE eating at the General Greene. tho he is philosophical about the younger generation seeming to like a grazing type format. Thinking more about this I think I would try to modify our experience if we go again by ordering in tranches, rather than all at once since the food does not come out in the optimum way for enjoyment under their normal format.
When we went there on an early Thursday night (6:30) the place was almost empty and the were not even seating anyone in the rear area. You should have no problems. We were somewhat disappointed with the food, but perhaps we are not small plates people. The food seemed a little precious to us.
Food was good. Service was the worst I have experienced in a while. Not sure if it was just an inept waiter or what but I don't like being lied to, don't like dishes being forgotten, and especially don't like being asked if they can give us the check, while there was still food on the table, because there is a big group of people waiting. That is totally rude and unacceptable. What really kills me about this is when we did put down our payment it sat there for almost 10 minutes till someone picked it up.
Sooo for me the food was not good enough to overcome this distaste.
We went on a saturday night at 7. We were seated after a couple of minute wait.
When The General Greene first opened, my boyfriend and I loved the food and the special attention paid to us by the bartender and waitstaff. However, shortly after praise from the food critics started pouring in, the vibe and food began to take a very quick turn for the worse.
While I still believe their newer breakfast/lunch has a cute hang-out vibe, I wouldn't recommend dinner to anyone. The bartender, who used to know us by name, now doesn't have the time of day for us. And the other morning when I went in thru the side door, after tying my dog to the post, for a cup of coffee, I was scolded by the waitress - she told me I shouldn't use that door unless I had a stroller. And nobody was even in the restaurant. I suggest The General Greene pulls the stick out of it's ass before all its regulars slowly disappear.
re: Peter Cuce
Their bacon remains outstanding. And their desserts are yummy. But their winter menu has nothing on their prior summer menu. I miss their heirloom tomato salad - which, of course, is out of season. But that simple dish beats out their dried out mac n' cheese, their lackluster ratatouille, and their boring meatballs. Oh! And I forgot to complain about their mixed drink prices. We used to enjoy going to the bar and ordering the General Gin Cup for $9/drink. But since the price jumped one day to $12, we kissed that good-bye too.
I recommend their breakfast sandwiches, though. Cheap and delicious!
I'm pretty sure they take reservations at least for certain sized groups.
I love the place. I've been three times, once for breakfast, once for brunch, and once for dinner. The dinner was with eight people and we tried practically everything on the menu with nary a clunker in the group except for one of the salads, which was a bit dull. Desserts are a strong point as well, with incredible house made ice creams, especially the Counter Culture coffee ice cream.