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No McNuggets? - 911 Call

You can not make this stuff up.

http://consumerist.com/5163862/woman-...

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  1. I get the same way if I don't get my nuggets!

    1. >You can not make this stuff up.
      >
      also known as "Is it The Onion, or is it Real?"

      1. I'm not trying to be a smart alec here - I really have no idea. If someone on the street stole money from me, the correct action would be to call the police, no matter how trivial an amount. In this case, because it is a business, that option was no longer correct? Why not? What if it had been $100 worth of missing chicken nuggets? It is possible that the employee was doing this to everyone who ordered chicken nuggets, canceling the sale in the POS, and pocketing the money. Similarly to drive through employees who pocket the cash when the customer provides exact change by canceling the transaction. Only in this case, the employee was stealing from the customer rather than embezzling. So the police won't do anything? (I do agree that three calls was a bit excessive...)

        12 Replies
        1. re: evewitch

          Yes call the Police. 9-1-1 is not the police.

          DT

          1. re: Davwud

            Davwud,

            while I agree with your assessment, how the police are contacted varies by area. In my neck of the woods, you do call 911, and the dispatcher on the other end of the line asks you first if this is an emergency.....if not after your response, they direct you to the appropriate municipality police you are in to make the report or complaint. The days of asking the operator to connect you with the police are long over.

            1. re: fourunder

              Correct. I felt sorry for the woman making the complaint. The police in my area seem to respond with a great deal of courtesy even to trivial complaints. I called 911 recently about a scary electrical problem. Two firemen and a police offficer showed up promptly, assessed the situation, and left, saying they were glad I called for my peace of mind and safety.

              1. re: neverlate

                Okay, the fact that some people do have to call 9-1-1 in some areas not withstanding, there's a difference between not getting your McNuggets and the possibility of your house burning down. I'm sure you'll agree.

                The fact that she's been charged with misuse of 9-1-1is a pretty clear indicator that in her case 9-1-1 is for emergencies only.

                DT

                1. re: Davwud

                  She felt that she was robbed because she didn't get her money back. She felt like a victim of a crime.

                  1. re: neverlate

                    Absolutely. It was not just a case of NOT getting the McNuggets. It was the feeling of being jerked around by the Mickey D folks. They were out, neglected to tell her after she placed her order, took her money and then refused a refund.

                  2. re: Davwud

                    This is not a trivial issue...it is very serious and a crime.911 is emergency only ...period.Every police station (and fire dept, ambulance service,etc.) has a non emergency number. I have lived in a big cities and small Podunk towns it is always the same.

                    1. re: LaLa

                      Thank you. Someone with some sense.

                      DT

                2. re: fourunder

                  In a lot of places, if you need an officer to appear, you are directed to call 9-1-1. I've personally experienced this several times; I call the non-emergency number for the police and am re-directed to call 9-1-1 to have an officer dispatched.

                  I'm sure this woman was told the same if that is the policy in her area. The media is simply picking up and reporting on the issue without providing full details.

                  1. re: Dee S

                    Except she is being charged for abusing 911...

                    1. re: bubbles4me

                      Which only means that in HER jurisdiction it is considered inappropriate to call 911 repeatedly for the theft of $1. Would she face charges if she had only called once? My guess is no. In some communities the police probably would have responded to the call, if only prevent a larger disturbance. In others they may have even filed a police report, who knows...

                      We've been through a similar conversation before re. when it is or isn't appropriate to call the police or use 911. Every community is different, every person's experience with contacting the police is different.

                      1. re: mpjmph

                        Probably the reason she called 911 three times is because the 911 dispatcher determined that the call was somewhere between a crackpot -nuisance -lowest priority and nobody was in a rush to respond, and finally did just to bust her. She'll pay a "stupid tax" in court and hopefully learn a lesson.
                        The deployment of life saving equipment with lights and sirens poses hazards to personnel and the public, as she will learn from a judge.

            2. Ah, the ole "bait and switch" ! A similar article about the incident in my local paper gave me my only chuckle this morning. My guess is that McD's will initiate a mechanism to allow cash refunds when an item has been paid for but it's not in the building. If they knew it was not in the building, why did they let her order/pay for it?
              I give her partial credit for being such a fiercely loyal McNuggetteer (just the ability to be loyal to something), but she flunks the "does not play well with others" kindergarten scorecard.

              1. <Hysterical giggle followed by contented sigh>

                Ahh.... I've missed the Interweb these last 9 days....

                Indeed, it is very hard to make this stuff up.