Question about LG french door fridge

[javaandjazz]

I have been looking at this LG fridge for awhile.

http://us.lge.com/products/model/deta...

I noticed yesterday the gasket around the top doors kinda overlap and rub against each other when you open and close the doors. Was just wondering if anyone who have LG fridges have had trouble with the gaskets on the french doors yet? Thanks!

[Uncle Bob]

Avoid LG products.....They are hit and miss....with poor repair/customer service.

[lindapalmbay]

I agree Bob LG stinks -- but mine is in good condition other than the doors open at the same time and the cover over the light bulb melted...It is nice looking and I hope it will last at least five more years (it is six years old now). Serviceman is coming Monday. See what happens.

[rowenap]

Yes I am having a lot of trouble with the gaskets AND I'm having mega trouble getting service. I don't live in a city and I've spent two hours trying to find someone to replace my gaskets. Also, I would not recommend buying this refrigerator as the ice maker is a pain and doesn't make very much ice at one time. I consider myself a fairly intelligent person, but I made a big mistake buying this one. LG recommends repair people who, when you call them, say they don't work on LG appliances. As of yet, I've found no one who is willing to do it. More later.....

[Buffalo Pal]

Well, 2 years later and my solution to the gasket problem was clear packing tape (lol). Sounds ghetto, and it is laughable, but it prevented the gaskets from ripping any further than the inch or so, and I don't even notice it anymore. Now I fear that the same thing may be starting on the bottom corner of the doors as well. In a way, I'm starting to no longer care. We will use the thing until it dies, which in today's disposable world could be soon, and then go with a different brand or completely different style altogether.

[rowenap]

Good idea! I wish I had thought of that before mine got so bad. Anyway, I did finally find someone to replace the gaskets--$175 for labor and gaskets. Totally too much, but what can you do except never buy that brand again. Good luck with yours!

[mdatwyler]

Bad News! The gaskets will likely rip off again, eventually. My first replacement was in July 2010. About a year later they started ripping off again. Like Buffalo Pal I just took matters into my own hands and used painters' blue tape to attach them tight to the side so they wouldn't get ripped further each time the door is used. It looks ridiculous and serves a constant reminder what a piece of junk this appliance is. I have to agree with other writers that the metal exterior is way too thin and the insulation is way too weak. Not sure how to make LG aware how disappointing their product is....do they have anyone read the trash talk on t he web? They seem to deny the information conveyed in the repeated requests for repairs....

[Buffalo Pal]

Good idea with the blue painter's tape mdatwyler! I was considering it, but thought it might not be sticky enough. As for rowenap, just be mindful of that tension each time you open the doors because as you know, once it starts, it will only get worse. I would consider the tape at the first sign of rubbing. Good luck and glad you were able to get it repaired!

[javaandjazz]

you need to start a facebook page about how lousy the fridges are!

[joanne2643]

We purchased our LG French Door in 2007. Gaskets worked beautifully. In 2009 needed replacement gaskets -- no problem. In March (2011) needed new gaskets; now these have been an ongoing problem. The doors stick; when opening one, both open; pressure when pulling doors open; when closing sometimes 1 remains slightly open but we don't know until we hear the alarm sounding. Are these defective gaskets? I wonder . . . had 2 different companies send technician. First originally replaced gasket; said all was fine. Second said they were in need of replacement. But his company would not consider replacement; said this was normal -- but we know it is not ! Has anyone else had this gasket problem?

[lindapalmbay]

I have the same problem with the doors sticking -- both doors open at the same time which is very annoying. I bought mine at Sears under the Kenmore name not realizing it was made by LG. So I just paid for a one year contract (about $235) and they are coming out next week hopefully to fix it. There was also a problem with mine with the light bulbs melting the plastic cover -- I had to replace them with less wattage bulbs - and they need to fix that too.

[rowenap]

Yes, there are several annoying things about the LG (both doors open at the same time, neither door closes on its own (you have to physically shut it, the ice maker is much too small, the door gaskets don't hold up, the light is in the wrong place to put some things easily onto the top shelf, the ice maker doesn't switch smoothly from cubed to chips w/o mixing the two types. I like the bottom freezer and find it much easier to use than a side-by-side, and I like being able to see everything at once, but that's about it. Not enough to make me happy with this expensive LG refrigerator.

[Buffalo Pal]

I know this is an old post, but I just recently noticed that the gaskets on our LG french door fridge are ripped at the top corners. This is after a year and a few months. Disappointing to say the least, so be careful!

[al b. darned]

>>>
I have come to the conclusion that there isn't one French Door refrigerator that's worth a bag of beans.
<<<

We've had a GE Profile French door, bottom freezer fridge for a bit over 2 years and have had no problems with it. We got ours without an ice maker so that's one less thing to break or forget to maintain. We'd buy this one again in a heartbeat.

My only gripe was it didn't have enough door shelves and an extra one cost almost $40.

[Mother of four]

At least we have enough door shelves!! LOL!

[mdatwyler]

Yes! My LG french door (stainless) fridge has serious gasket problems. It's less than a year old and the gasket on the right door (near the top) is badly torn and the left door gasket is also in bad shape. It seems the design is at fault. A service person is coming to replace the gaskets (presumably) next week but I am now wondering if it will only happen again...
(after the warranty runs out).

[redgirl]

do the kitchen=aid french door fridges have the same issues?

[liu]

redgirl, we have a 3-year-old KitchenAid French door fridge and have had no problems.
It took me some time to get used to the shelf configuration. Still, I cannot find enough room for tall bottles/pitchers. Also, I have to remember to push the doors closed; sometimes, they don't close completely without a very deliberate push. The mechanics of this piece, however, are working fine...to date.

[barkyboy]

I am having the same problem you described with the gaskets being torn. I got an extended warranty from Home Depot. When I called for service the phone representative said that the gaskets were not covered under the warranty. I insisted that they send a repair person out to look at it. He confirmed that LG was having problems with these gaskets. When I contacted LG they said that they have not been having any issues with their door gaskets. Of course they are lying. I sent them my serial number info and waiting to see what action they will take. I am interested to learn how other consumers are making out with this complaint. FOr now Im having a big problem with the door closing and I fear it will eventually lead to my food being ruined or some other mechanical failure with the cooling unit.
LG is surely dragging their heels on this one. Doubt I will ever buy another LG appliance again, even though I already own three.

[Mother of four]

I have come to the conclusion that there isn't one French Door refrigerator that's worth a bag of beans. We have a 31/2 year old Maytag which has already cost us $800 in repairs, not including the service that we had a contract for. After contacting Whirlpool, who makes Maytag,they sent us a check for $300 and told me to let them know if there were any other problems. Since everything had been replaced, including the Mother Board, I can't imagine what is left to replace!!! Then again, all the parts that were replaced came from China!! LOL!!

[javaandjazz]

Thanks!

[ThanksVille]

We've had our LG french door/bottom freezer unit for 3 years now. Gaskets at doors have not been a problem and they continue to seal reasonably well. The unit's compressor has failed twice now (both times covered by warranty) but that doesn't pay for the loss of spoiled food, clean up or the inconvenience of doing without your main refrigerator for a week or more waiting on the replacement parts. Secondly, the outside SS door panels are not as strong as you would expect t hem to be. Our dog ran and slid into the freezer door chasing a ball; her imprint will be forever embedded in the too thin sheet metal. Finally, the insulation in the doors must be pretty thin because a bottle of juice stored in the main shelf is readily chilled down to 37 degrees (same as the refrigerator setting) while the same bottle stored on one of the door shelves only chills down to 44 degrees suggesting there is something warping the laws of physics or that there is a fair bit of heat loss/gain through the doors. To do it over, not sure we would ever go with a Korean import

[monku]

LG= Lifes Good !!!

[Mother of four]

Don't know about that, but you might want to look at this!!
http://blogs.consumerreports.org/home...