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Feb 27, 2009 04:53 AM

Disappointing Dorset Tea Room

Must begin by saying that we didn't stay so can't comment on the quality of the tea/food but the selection was so lacking that we couldn't be tempted to stay when we visited this week. The promise of Bakewell Tart and a wide selection of baked goodies lured us here but when we arrived the pastry case was so sparsely stocked we were certain there must be another with an array of goodies such as those found on their website. We were rather snippily told by the owner that what we saw was all that was available--scones, basic cookies like chocolate chip and oatmeal and eclairs were the only "fancy "pastry (for lack of a better term.) Bakewell tarts are "special order". Nothing looked very enticing and the thought of paying between $15-25 for this limited selection sent us elsewhere. Most off putting was the unwelcoming and abrupt manner of the owner and her take it or leave it attitude and so, we left most likely never to return.

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  1. I've had a similar experience. I've only been there for lunch, which is very very good - excellent pizzas, salads, and sandwiches. I've also noted the sparseness of the pastry case, and found it puzzling. I really like their food, and the atmosphere, but have been pretty surprised by the owner's abrupt attitude and poor service. In any case, I think that it's worth a return trip for their lunch items, and for me, the food overrules the poor service... but there's still no excuse for her tude.

    2 Replies
    1. re: sallyt

      I wish I could say we'll return but we were looking for a venue to enjoy afternoon tea. Lunch places are easier to find than tea shops and I'm so disappointed that this will not be a suburban alternative to hotel tea in Boston.

      1. re: tweetie

        I agree -- it's a shame that customer service isn't a higher priority...

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