As a unhappy owner of 2 Zojirushi products, I just wanted to chip in my 2 cents about their sudden lack of reliability concerns. Being a reputable brand and paying a higher price than others you'd think their products would last well past their warranties... not so anymore. I have their top of the line stainless steel rice cooker which I paid over $300 for (yes, all we use it for is cook rice, haha). Damn thing looks nice on the kitchen counter, but after 6 months of use it just completely died. Dropped it off at the repair shop a month ago, still no word on it's repair status...
Another item was their electric kettle which I paid over $150 for. It lasted just past the 1 year warranty, after which it stopped pumping. Took it to the same "authorized" repair shop in Market Village, where they charged me $35 to "fix it". I got it home, and had it working for about 1 day with a very weak dribble compared to it's proper pump flow, and then completely died again the very next day. I called the repair shop, they gave me some lame excuse, and I ended up buying a Panasonic kettle and it's still running like new.
My experience has been just the opposite with Zojirushi products over about a decade. Rice cookers have been bomb-proof, whether simple "old-school" types or moon-shot "Neuro Fuzzy" models. Same goes for their killer coffee maker. The only failures I've ever heard of resulted from impact damage during house moving or dives to kitchen floors. Zojirushi does recommend a regular shot of their cleaning compound for its hot water dispensers. As they say--YMMV...Mine obviously did.
Contact Mika's Japanese Gifts in Mississauga. They carry most of the Zojirushi line and can order most of what's currently available that's not in stock--rice cookers, breadmakers, grills, coffee makers, whatever.Zojirushi basic cookers(like the old school Panasonic/National models)are Chinese-assembled from Japanese components and are as rock-solid as the upmarket models.
Get 20 percent off the Zojirushi Micom Fuzzy Electronic Rice Cooker/Warmer and also receive a free Cook-Zen, a cooking pot designed for use with microwaves.
The rice cooker/warmer has a fuzzy logic system that calculates cooking time based on the type and amount of rice.
The 5.5-cup version was originally $164.45, now $131.56;
the 10-cup one was originally $168.30, now $134.64.
Valid February 1 through March 31, 2009;
use discount coupon code “KORCK115” at www.korin.com.
From their website.......tee heee
This link shows Toronto area Dealers that offer them
(YOU have to be in YOUR Postal Code for list:)
I cut/pasted a list for EWE:
Some products may not be available at some stores. Please call to check for availability. If there are no store locations near your area, or if you have any other questions, please contact Zojirushi Customer Service at (800) 733-6270 or e-mail us.
Tap Phong Trading Company
360 Spadina Ave.
Toronto, ON M5T 2G4
Tel: (416) 977-6364
Sanko Trading Company
730 Queen Street West
Toronto, ON M6J 1E8
Tel: (416) 703-4550
William Ashley Ltd.
55 Bloor St .W.
Toronto, ON M4W 3V1
Mei King Company
337 Broadview Ave.
Toronto, ON M4M 2H1
Tel: (416) 463-0442
P.A.T. East Supermarket
1973 Lawrence Ave. East
Scarborough, ON M1R 2Z2
Tel: (416) 288-8420
P.A.T. Spring Garden Store
63 Spring Garden Avenue
Willowdale, ON M2N 3G1
Tel: (416) 226-5522
North York Jang Teo Market
15 Grant Brook St.
North York, ON M2R 2E6
Tel: (416) 222-3896
Jar Shyn Electrics
880 Dundas Street East Unit D2b
Mississauga, ON L4Y 4G6
Tel: (905) 848-6789
Full Time Home Appliance Centre
4490 Sheppard Ave. E. Unit 2
Scarborough, ON M1S 4J9
Tel: (416) 291-5218
3160 Steeles Avenue East Unit #8-11
Markham, ON L3R 4G9
Tel: (905) 305-0108
Wow, great and comprehensive list.
I see them all the time in the Market Village, main floor. They are even licensed repair men for the machines if you need a tune-up. Prices are reasonable. Pac Mall has the ones made in Japan. They are pricier than the made in China versions. Check the labels. Sales people are helpful there, and I believe they speak English.