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Martine's fine bake shoppe, Tuckahoe

chowdom Feb 12, 2009 02:11 PM

This bakery seems to be way, way better than the one it replaced. The few items I have tried were very good. By the way the address is 10 fisher avenue ( the Crestwood section of Tuckahoe)

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    jhopp217 RE: chowdom Feb 12, 2009 03:58 PM

    What have you tried?

    2 Replies
    1. re: jhopp217
      chowdom RE: jhopp217 Feb 12, 2009 04:07 PM

      We tried an assortment of pastries, tiramisu, and an apple lattice tart. These were all very good. I'm sorry to report that the cupcakes I picked up tonight were not very good at all, pretty terrible actually.

      1. re: chowdom
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        jhopp217 RE: chowdom Feb 12, 2009 06:00 PM

        Maybe chalk that oen up to being crazy for Valentine's Day. Who knows? I'll definitely give it a try as it's within a few blocks of my home.

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      JustMe08 RE: chowdom Mar 31, 2009 12:26 PM

      I have to agree, this is an excellent bakery. I have tried several items and everything has been very good. Crumb buns, excellent. Pastries are excellent. I took an assortment of the larger pastries to a dinner party and they were a hit. My friend's husband has very fine taste and he also loved the pastries. He told me he goes here regularly for their breads. I also love the spinach 'pastry' they have. Highly recommended.

      1. juweee RE: chowdom Apr 2, 2009 03:29 PM

        Yes, MUCH MUCH better than the dud place that was there before (worst bday cake ever). I have had their croissants, chocolate croissants and they are very good, though I still have a hard time with the sweet glaze on top (just not authentically French if you know what I mean...). Their selection of pastries seems really nice, not just the Italian basics you seem to find on every corner in this town. They also make fresh Challah and other breads. They are definitely worth our patronage.

        6 Replies
        1. re: juweee
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          jhopp217 RE: juweee Jun 2, 2009 07:14 AM

          I have only tried one thing from this place and it was some lemon cake. It was horrible. But I figured it was only because the thing I tried was not to my taste, not because it was poorly made. I vowed to try it again. More for convenience than out of necessity.

          I was driving to someone's house and figured I'd drive by and see if it was still open. It was about 7:52 and the door was open, the lights were on and someone was sweeping up. I walked in and asked if I could grab something and the owner told me "NO, we're closed." I said "you sure, I just want something quick and easy." He walked right past me and yelled across the street to his wife who was waiting in a car "I'll be out in 10-15 minutes, just closing up." And then as he came back in said "sorry - closed." As someone who briefly owned their own business....you never ever do that. I'm the kind of person who always needs a last minute bakery stop before a party or dinner and this one is right down the street from my house. Due to the behavior displayed by the owner, I won't be back.

          1. re: jhopp217
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            JustMe08 RE: jhopp217 Jun 8, 2009 11:28 AM

            jhopp217 - you are the first person I had come across that has a negative comment on this bake shop. The staff there is always very pleasant when I stop in there, which is often. Everyone I speak to seems to be very delighted we have a new quality bake shop in town.

            1. re: JustMe08
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              jhopp217 RE: JustMe08 Jun 8, 2009 05:29 PM

              I was delighted too. Then I tried to buy something, the door was open and they clearly could have accomodated me, but they chose not to. Like I said, I've tasted one thing made from there and it wasn't very good. Actually it was horrible. I have heard raves, but then again I used to hear raves about Dante's in Scarsdale and it was pretty much average fair. With the exception of their cookies. If I want pastries I'll hit La Rennaisance in Scarsdale or the Pastry Shop on Mamaroneck Ave in White Plains (name escapes me). Why stop doing what works!

              1. re: JustMe08
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                jhopp217 RE: JustMe08 Jun 30, 2009 09:20 AM

                I was in a rush the other day and needed to pick something up and it was on my way, so I gave it a second chance. I bought an assortment of cookies and while I did not have a chance to try them at the party I attended, I was told they were excellent. So good however, that the person who I gave them to is buying a cake and cookies for a party this week.

                I'm glad it worked out and will go there again, but I can not stress to new business owners the importance of making a good first impression. Small business owners make most of their business from word of mouth, especially something like this. Had I not been in a rush the other day, he wouldn't have made the initial sale, which resulted in a bigger sale. Do that two or three times a week and it could be the difference between being a huge success of closing your doors in a few months.

                1. re: jhopp217
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                  JustMe08 RE: jhopp217 Jul 27, 2009 07:32 AM

                  Jhopp217... I'm glad you are now a 'happy customer' of Martine's. I know this is unsoliticited feedback but I am glad to see that you are now 'making up' for your original response. We should not be so quick to post on these review sites one negative experience with a new establishment. As you say it can have a huge impact on their business. I am not in any way associated to this establishment, just a customer. For any new establishment, if I have a not so pleasant experience I either give it another try or stay away. I wouldn't consider posting it on a review board based on one neg experience.

                  1. re: JustMe08
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                    jhopp217 RE: JustMe08 Jul 27, 2009 09:57 AM

                    Justme08, while I respect your view, I disagree. A new business owner should bend over backwards to please the customers. I have pushed quite a bit of business their way, so I do feel I've overly made up for the initial comment. I also feel that chowhound is here for positive and negative critiques, not just positive ones.. As for your final statement, remember the old saying "you rarely get a second chance to make a first impression." I am glad I gave it a second chance. I go there weekly now for iced coffee and their delicious jelly donuts.

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            jhopp217 RE: chowdom Jul 8, 2009 01:44 PM

            I'm responding again, in an attempt to make up for my original response. I went there the other day for an iced coffee and saw these jelly donuts that were about the size of a softball. I'm not usually a sweets person, but decided, what the heck, if it's no good, I can have a catch with it. The adorable salesperson handed me the bag and I immediately noticed how light it was. It was huge and weighed about 2 ounces. I don't think I've ever had a jelly donut with more jelly, better jelly, and a more pleasant taste. Very sweet, but the actual dough was a nice contrast. Probably the second best jelly donut I've ever tasted (The best was the Cider Barn in Armonk). At $3.50 for a delicious Iced Coffee and a huge donut. It will be the last time I ever step foot in Dunkin Donuts again. Absolutely terrific!

            1 Reply
            1. re: jhopp217
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              victoria060 RE: jhopp217 Nov 4, 2009 05:06 AM

              If yesterday was my first experience at Martine's , I would not step foot in this establishment again (and I may not) aside from having some good baked goods, their service if deplorable. Why would a counter person get annoyed if I pointed out the crumb bun that I would like to purchase? She gave out a big sigh of disgust (I purchased 7 items) that's another thing at first I said I wanted 6 items and when I wanted 1 more she was in a tizzy as to how she would put the extra item in the box. ( whow an extra item $$$) If she was an owner shame on her or if she was a salesperson justing working there then some people skills should be worked on. Coming from a family that has owned pastry shops for over 100 years (my grandfater started the first Italian Pastry Shop in the Bronx in 1906) we would not have remained in business for all these years if this is the way we treated customers. And yes I do like to try other bake shops just to see what the competion has to offer. I do not feel threatened.

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              Janet08 RE: chowdom Jan 11, 2010 01:22 PM

              This bake shoppe is just wonderful.. from the food, to the service, to the atmosphere. If you are having something to stay, I always enjoy the way they serve their tea. Their pastries, cookies, breads are all very good. Top Notch!

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                agsp85 RE: chowdom Mar 24, 2010 01:56 PM

                I recently had their Red Velvet Cake at my niece's confirmation party. It was amazing. It was a large round cake and there was only one piece left at the end of the party. Several had never even had that type of cake and they loved it. I hear they make it in cupcake form ad I'd love to try it.

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                  KellenD RE: chowdom Jun 2, 2010 03:03 PM

                  I have gone there many times to pick up a quick box of pastries for a party and have always heard rave reviews of the items. However, consistent with some of the other reviewers, the service is very inconsistent. There is one tall woman who has always been helpful, selecting items for picky eaters... Yes, those do exist even with pastries!! The other two shorter ladies are awful. Were it not so local, I would not return. I have walked by when the "tall lady" isn't there and kept walking. That's not a bad first impression, that's a bad fifth impression.

                  1 Reply
                  1. re: KellenD
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                    jhopp217 RE: KellenD Jun 21, 2010 01:13 PM

                    Wow, I have had the exact opposite experiences since my first negative one. I have never had a wait of more than five minutes and that's with the place being packed. The staff is courteous, professional and very quick. They also have the best iced coffee in Westchester (IMO).

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