Black Bear Diner
It is indeed a chain that is expanding in the West. They started out in Mount Shasta, California several years ago and now even include a store in Bullhead City, Arizona! If you enjoy burgers (as I sure do) try the Bob's Big Bear. It is reportedly a 3/4 pounder all gaffed together by a large steak knife.
We went to the one near Dysart Rd. The food we had was pretty good but the service was terrible. We waited 25 minutes for drinks to arrive. 50 minutes for our meal to get there. I didn't time how long it took the waitress to first come to our table. It took her forever, so that's when I started timing her. There were other problems too with plates not how they were ordered. 4 out 7 people had something wrong with what they ordered . We did speak to the manager and he took $30 off the bill and gave us two free meal vouchers.