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No Answer at Kiwami

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Citron58 Jan 27, 2009 05:49 PM

Has anyone been to Kiwami, the new sushi restaurant in Studio City from Katsuya Uechi?

It got a very positive review in the L.A. Times this week. I called numerous times today, including during the early dinner hour, and there's no answer. That's unfathomable behavior for a restaurant, especially in this economy. I wonder what gives.

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  1. Servorg RE: Citron58 Jan 27, 2009 05:55 PM

    They're answering now. (818) 763 3910

    11:30 a.m.- to 2 p.m. and 6 to p.m.-10 p.m. No lunch on weekends. Beer and sake. Valet parking, $4.50.

    9 Replies
    1. re: Servorg
      hppzz RE: Servorg Jan 27, 2009 06:39 PM

      i didn't have any luck last night or tonight either. No answering machine to boot. My question is do they take reservations?

      1. re: hppzz
        Servorg RE: hppzz Jan 27, 2009 06:55 PM

        Reservations? I say "call them" lol

        I do now see that Sherry Virbila says in her review: "Note: No one here seems to answer the phone until late afternoon."

        1. re: Servorg
          hppzz RE: Servorg Jan 27, 2009 07:58 PM

          of course i've called them the last two evenings during dinner hours and both times no answer.

          1. re: hppzz
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            Citron58 RE: hppzz Jan 28, 2009 06:33 AM

            That's a huge turnoff to me. They should take customer service more seriously. It's not like it's hard to find sushi elsewhere in Studio City.

            1. re: Citron58
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              specialist RE: Citron58 Jan 28, 2009 06:29 PM

              It is possible that they just don't have anyone to answer the phones in the mornings since it is new.

              1. re: specialist
                hppzz RE: specialist Jan 28, 2009 08:25 PM

                all the calls by citron and I were during dinner hours. like Citron said, plenty of other sushi places to go to instead.

                1. re: hppzz
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                  copycatcreative RE: hppzz Feb 9, 2009 10:10 AM

                  The BF and I ate at Kiwami Saturday night and were able to get a reservation by calling at 3:30 that day. Tried in the morning and got no answer, but the 2nd call went through. Just called again (11 a.m. on a Monday) and someone picked up. Just for the record, we really enjoyed the food and atmosphere. Chef Katsuya was there on Saturday and kept silent watch, but didn't seem to interfere with the other guys preparations, so they must all be quite well trained. Loved the Halibut Carpaccio and Kanpachi Tataki! Nice vibe, a little more upscale than the original but not overpriced. "Omakase" was $54 for me - total bill scraped in at just under $100 for two.

                  1. re: copycatcreative
                    c
                    carter RE: copycatcreative Feb 9, 2009 10:36 AM

                    For the Katsuya operations in the valley, katsu himself oversees them, and since he also operates a sushi chef school, he makes sure that his staff is well trained and qualified in the art of sushi-making, etc.

                    1. re: copycatcreative
                      hppzz RE: copycatcreative Feb 9, 2009 11:50 AM

                      the omakase that you had is different from the Chef omakase for--$70 right?

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