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Parts for cuisinart

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Missyme Jan 22, 2009 07:46 PM

I have a Cuisinart DLC-7 Pro food processor that is probably 25 years old. It still works beautifully, and I don't want to replace it. The problem is that after dropping the cover of the work bowl, the little part that interlocks the lid so the motor will work has broken off. Is there a reliable source where I can find replacement parts? The websites I checked claim I need to buy several different parts (lid, chute, etc), and one site sells the whole contraption for around $100. There must be a better way!

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    Canthespam RE: Missyme Jan 23, 2009 12:48 AM

    I have the same model, I think I bought it in 1980 or '81. It still works beautifully. As for parts, try the Gourmet Depot, 840 Folsom St., San Francisco - 415-362-7195 or 1-800-424-6783. They have parts for a lot of older appliances, things that no one else has. I can't tell you how many of my older things they have brought back to life. They know their stock and are very helpful. They will ship to you if you are not near S.F.

    Good luck - I know that I would hate to have to buy a new one. Mine has a 28 year warranty, while the new ones are only three years. Tells you something about the quality of the newer products :-(

    http://thegourmetdepotco.com/store/

    3 Replies
    1. re: Canthespam
      Candy RE: Canthespam Jan 25, 2009 06:27 AM

      Another source is www.culinarypartsunlimited.com

      1. re: Candy
        surman RE: Candy Apr 14, 2009 08:04 PM

        That's the wrong link address; it takes you to a "parked"" website.
        Culinary Parts Unlimited, at http://www.culinaryparts.com/ has merged with Gourmet Depot, so the correct URL is http://www.thegourmetdepotco.com/

      2. re: Canthespam
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        gki RE: Canthespam Jul 21, 2010 04:47 PM

        I buy parts online at http://europeankitchenbazaar.com/menu...

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        MikeG RE: Missyme Jan 23, 2009 12:50 AM

        I don't think you're going to find separately a "little part" like a plastic rod or a spring that's an integral part of the work bowl or a lid , but this place was the most comprehensive source for parts when I was looking recently for machines of similar age. Unfortunately, it is sometimes cheaper to replace old appliances than to replace parts.

        http://chowhound.chow.com/topics/586240

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          masha RE: Missyme Jan 23, 2009 06:19 AM

          I had the same problem about 8 years ago and ended up buying a new food processor, the same size. As you say, it's not a simple matter of just buying one replacement part as the configuration of the interlocking bowl & cover have changed, so I needed to buy both (don't recall whether I needed a new pusher too). I kept the old base, as the bottom of the new bowl will fit into it, and all of my old blades; hopefully the next time something breaks in the new one it will be a duplicate of what I kept. I did notice when I bought the new one that the motor seemed much more powerful; don't know if the old one had slowed down over time (seems doubtful as I don't use it all that much) or if the new one is more powerful.

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            Missyme RE: Missyme Jan 24, 2009 05:00 PM

            Thanks, all, for your replies. I'll try the places you recommended, as well as the Cuisinart company itself (why didn't I think of that before??) I really hope that I can find the parts, since the processor works so well, and I don't believe that the new ones are quite as well-made.

            I know that I can always count on this community of like-minded food lovers for help!

            3 Replies
            1. re: Missyme
              surman RE: Missyme May 14, 2009 09:48 AM

              Missyme,
              Please let us know how this worked out, and what you found where.

              1. re: surman
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                Missyme RE: surman May 14, 2009 07:37 PM

                Actually, I didn't bother replacing the bowl. I didn't feel like spending $100 for a new bowl and associated parts, considering what dscheit said below. I did look on eBay, and still occasionally check it, but as yet haven't found anything there.

                I have been using an old Black and Decker food processor. When my SO moved in, we merged 2 well-stocked kitchens. I went through all of our stuff, and divided it into an "A" group, which went into daily use, and a "B" group, which we stored away to use as fill-ins or extras. His old B&D processor just got promoted into the "A" list. For the record, it's lousy, and if I can't find the parts for my Cuisinart soon, I'll probably buy a new one.

                1. re: Missyme
                  surman RE: Missyme May 17, 2009 05:52 PM

                  If your Cuisinart motor was made in France or Japan -- check the bottom or the back -- it's worth buying a new bowl for it.

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              dscheidt RE: Missyme Jan 24, 2009 07:19 PM

              Nope. they changed the design of lid and feed chute. You'll have to buy a new bowl and lids. As a bonus, some of the fixed blade slicing blades don't work with the new style (well, it's 20 years old at this point, so not really new...) lid. As an added added bonus, it doesn't work as well, either. Doesn't slice as evenly, won't slice all of the bits.

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                chuck s RE: Missyme Apr 9, 2009 08:00 AM

                The plastic tab on the pusher of my DLC 8 has broken twice. I believe that it is a poor design because it is so flimsy. Each time I dealt with Cuisinart customer service. After a lot of arguing about the design they replace it for free the first time. it broke again after two years and I called again. This time the customer service person admitted that it was a poor design. He even called it the achillies heel of the company but they would not do anything but sell me a replacement part at almost the same cost as a new processor. After several phone calls I got them to agree to sell me a new one at half price, $18. and they waived the shipping charge. I wish that I could say that I am pleased but I know that it will break again.

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                  goutgrec RE: Missyme Apr 14, 2009 03:28 PM

                  Well, here I am, too. I have the original DLC 7 from Japan which has been so reliable for 43 years! But yesterday, the spring and post assembly fell out of the bowl and it won't go back.
                  The answer appears to be a new bowl lid and pusher for $94, BTW -- it's over $110 from Cuisinarts so the list posted upthread is great to have! (both links turn out to be the same company). The bowl will be different, I know and heaven knows it doesn't owe me anything. But I appreciate the info on this thread which helped me save some money and not try to just replace a single part.

                  1. surman RE: Missyme May 14, 2009 09:58 AM

                    If anyone on this board has replaced the (amber tinted) work bowl and lid from a "vintage" DLC-8 or other 11-quart Cuisinart food processor with a newer (gray tinted) bowl assembly...
                    ...Did you happen to save the small white pusher? [The part number is DLC-006, I believe.]
                    New pushers are a slightly different size and incompatible with the old parts, and none of the sources we've discussed have any of the old ones left in stock. I'm willing to pay a reasonable price for a silly 4-inch piece of plastic.

                    1. rcspott RE: Missyme May 14, 2009 05:48 PM

                      Worth a call

                      Ajax Electric
                      (206) 622-9945
                      2911 1st Ave S

                      Seattle 98134

                      1 Reply
                      1. re: rcspott
                        surman RE: rcspott Jun 1, 2009 12:42 PM

                        Thanks for the suggestion. They were very nice, but they haven't had *that* part since 2000!

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