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Dec 20, 2008 03:59 AM

Ruth's Chris Steakhouse

How's this one? I've read some good/some bad reviews. Mostly waitstaff.
Anyone had their bernaise? If I'm getting a filet, I've just gotta have bernaise!

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  1. Been a few times, I just ask them to go easy on the butter. They're running a fillet and lobster tail special for $39.95, may fit your desires. Yes, they have bernaise.

    1. Went once. Wasn't impressed with their attitude, service... food was ok. So not a place I desired to go back to when there are so many other steak houses around that treat you better. I find Ruth's Chris in other cities to be better than the Boston location... and are an especially nice option in cities where it's one of the best places in town. Indianapolis, IN is a good example.

      1. I know Ruth's Chris doesn't get a lot of love around most steak chains. I have a neg-pos experience to report. Without the details (cuz I don't recall, and they're unimportant) the hostess was somewhat rude to Ms 9; who got the restaurant before me.

        . We enjoyed our lunch and I sent an email to the mgr. that evening; explaining what happened.

        He sent me back an apology and a gift certificate...which was more than fair.

        Mistakes happen, but the way they handled it brought them up a step in my opinion.

        1 Reply
        1. re: 9lives

          Thanks, 9lives. I've read posts on other forums and most said food was fantastic, service was excellent, but there were a few negative posts about ONLY the service.
          The fact that they "apologized" is a good thing.
          I think we'll give it a try.

        2. I've had a good cowboy steak there. Service was ok, but I've had better experiences @ Abe & Louis and Oak Room.

          1. I agree with the others, that you can get a much better steak elsewhere, but I will say this for Ruths' Chris: I love the space. I like the room with the big bar, and the downstairs dining room with the open brick and cool ceiling. But that's not enough to get me to go back if I can help it.