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You knock over a glass of wine...

gutreactions Oct 23, 2008 07:58 PM

Happened to me recently...You are with a group of friends and someone in the party gets very excited during a discussion and knocks over a glass of wine...some of us have been there...the immediate embarrassment etc...then we all make excuses for that person...It's o.k... The house always seems the rise to the occasion, cleans up no questions asked...Is it a no fault situation? Would love to hear your experiences...

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  1. rednyellow RE: gutreactions Oct 23, 2008 08:13 PM

    I wish I had a dollar for every glass of wine I've knocked over. I should just paint my apt with it and be over it. It's always embarrassing at first, then you just clean it up and move on.

    1. wonderflosity RE: gutreactions Oct 23, 2008 11:28 PM

      At my restaurant, if someone knocks over a glass of wine, we clean it up, no questions asked. We do our best not to embarrass said customer. If it's from a bottle of wine, we will just pour another glass from the bottle. If it's a wine by the glass, generally, we will replace th glass free of charge.

      What else could a restaurant do? Point and laugh?

      1. c
        cstr RE: gutreactions Oct 24, 2008 06:43 AM

        Most places I've been to, the waitstaff will quietly clean the spill, if the person orderd by the glass the house will replace it at no charge, at that point I'll increase the tip for the kind gesture, and if it's from a bottle, the waitstaff will get a new glass and pour from the bottle. I've even seen some places re-set the table if the stain is large, what more could a customer want.

        1 Reply
        1. re: cstr
          bubbles4me RE: cstr Oct 24, 2008 07:11 AM

          Party fouls carry no penalties in my book...having fun, wild arm gestures, things happen...the only time I got really red faced was when a friend, (that had 3 too amny martinis) sent a glass to the floor with a swooping arm gesture, house replaces her drink...no problem. 20 minutes later she did it again...told the server, "do not replace that drink!" but even that just ended up being more funny than embarrassing.

        2. ccbweb RE: gutreactions Oct 24, 2008 07:34 AM

          What's the question here?

          1. missmar79 RE: gutreactions Oct 24, 2008 10:11 AM

            i broke a glass at someone house who was hosting dinner. It was a very crowded living room and my arm gently brushed it. i was so embarrassed i wantetd to cry.
            i ended up sending the couple 2 reidel glasses (cheaper ones) because i felt so bad.

            1. c
              cyberroo RE: gutreactions Oct 24, 2008 12:35 PM

              The only memorable wine casualty in my group was at our "orphans" Thanksgiving celebration last year - a conglomeration of all of our random friends that didn't have anywhere else in particular to go. Tough combination - a mormon, a non-drinker, my restaurant friends...

              After a few bottles of wine, we started playing with the Wii, and one friend got a little overexcited about the bowling and took the bowl off of a (cheap) wine glass on the coffee table. The stem was still standing, but there were shards of glass everywhere, including my array of post-dessert nibbles (bite size tarts, marshmallows, etc), and apparently a couple embedded in the tv.

              1. maria lorraine RE: gutreactions Oct 24, 2008 01:46 PM

                You deal with it as quickly as possible and move on. No big deal, ever.

                1. a
                  akq RE: gutreactions Oct 24, 2008 03:19 PM

                  I concur with most of the other posters - no big deal and any resto worth its salt with clean it up quickly with as little embarassment as possible. One thing, though, is that when you all "make excuses for that person", it might actually do more harm than good by suggesting that there needs to be an excuse for what happened as opposed to *shrug* it happens. I am mortified when people feel like they have to make excuses for another person, especially to a stranger (like the server) for something that doesn't require an excuse or explanation.

                  1. maria lorraine RE: gutreactions Oct 24, 2008 03:38 PM

                    I enjoy dining with great storytellers who occasionally make bold arm gestures only to tip over a glass of wine occasionally.

                    But the choice of wine glass also plays a role. Glasses with long stems and a high center of gravity tip easily, even for the diner who doesn't gesture wildly.
                    Breaking a glass is also no big deal...even if it's crystal. Glasses break.

                    1 Reply
                    1. re: maria lorraine
                      Axalady RE: maria lorraine Oct 24, 2008 03:59 PM

                      "Glasses with long stems and a high center of gravity tip easily, even for the diner who doesn't gesture wildly. "

                      That's why I started using wine tumblers. I like the way they look, and after their initial shock my friends like them too. For my one friend who only drinks white I have double walled tumblers. She says they keep the wine cool even if she holds the glass in her hand for a while.

                    2. tatertot RE: gutreactions Oct 24, 2008 04:17 PM

                      I was at my boyfriend's work dinner and I knocked over a semi-full glass of red wine on his co-worker who was wearing a light colored dress shirt. To make matters worse he was also a recovering alcoholic. Luckily most of it was absorbed by the napkin in his lap but he did have a few red splashes on his shirt. The restaurant staff immediately gave him a new napkin and refilled my glass and the victim was very gracious about my mishap.

                      1. waitress RE: gutreactions Oct 25, 2008 05:42 AM

                        For me when I have spilled a glass of wine, I am usually a little more than tipsy, so then everyone knows you have had too much. One night we were at a nice, sedate restaurant and the chef was even picking up our tab and my friend fell off the stool. Talk about party foul. I was thinking we are going to get thrown out of here.

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