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Good-Bye Dominion, Hello METRO

c
czthemmnt Sep 25, 2008 12:09 PM

http://www.torontosun.com/life/eat/20...

I can only hope that this means an upgrade to the awful Yonge & College Dominion location (hope does spring eternal, you know, LOL)

  1. f
    FrankD Dec 14, 2009 05:24 PM

    I started work today near the new Longo's at Rutherford and Bathurst, so I went in to pick up lunch. I know the store is new, so it's still all shiny and whatnot, but it really is quite attractive inside. There are a number of prepared food stations - a hot buffet, a cold buffet, a sushi station, a pizza/sandwich spot, and a coffee bar that actually smells enticing. In addition, there are a number of packaged prepared salads that looked tasty.

    From the hot buffet, I had a piece of veal parmigiana, some very nice roasted red and yellow peppers, and a small serving of vegetable salad (broccoli, zucchini, cauliflower, etc. in a subtle-to-the-point of being non-existent dressing). It was steam table veal parm, so I didn't have high expectations, and they weren't exceeded, but it wasn't horrid, either. The sauce was tasty enough, and the veal was easy to cut with a plastic knife and fork. I got a quite filling, marginally nutritious lunch for less than $5 in less than two minutes, which I think stacks up pretty well against the drive-through options. I'm going to pay a bit more attention tomorrow - maybe they have some oil or vinegar to lubricate the salad.

    After eating lunch at their small but cute dining area (just a few small tables, but tasteful), I wandered around to view the rest of the store. The produce looked fantastic - bright, colourful, and obviously fresh. The tank lobsters looked a bit lethargic, but perhaps they were tired and shagged out after some long squawks. Other fish looked bright and attractive, and they even offered sushi-grade tuna ($20/lb). At the meat counter, they had prime rib roasts and NY strips from AAA beef that were $6 and $7/lb respectively, and both looked really succulent. I had to stay out of the baked goods department - it smelled too damn good, and I'm a diabetic on low carbs and with low will-power.

    Overall, it's a store with a high price point - certainly right up there with Loblaw's and Metro, but less than Pusateri's or Bruno's. But, it's a very nice environment, the fresh food looks to be of very high quality, and the packaged goods offerings included brands I hadn't seen before, so I think it would be an interesting "foodie" shopping experience.

    We're still waiting for our office fridge and nuker, so I'll probably be making at least a couple more trips for lunch. If you're in the Richmond Hill/Thornhill/Vaughan area, this is a grocery you might wish to visit on occasion.

    1. w
      wontonfm May 18, 2009 10:42 AM

      I've been hoping that the Yonge/Eg Metro would find their groove. Months later it hasn't happened. My number 1 complaint is organization. Items are unnecessarily split up. For example, I can find canned beans in at least two places in the supermarket and dried beans in at least three. Don't get me started on organic or "health" foods. Either put all organic products in one section OR put them with their non-organic counterpart. Having them at random spots throughout the store is NOT helpful. They also have chocolate bars scattered throughout the store... come on!

      I also feel like they never have enough cashiers to handle volume. I tend to go to Metro around 930/10PM. The lines are always long and there are only ever about three cashiers on duty. So frustrating!

      WON
      http://whatsonmyplate.wordpress.com

      5 Replies
      1. re: wontonfm
        v
        viscount99 Dec 14, 2009 04:31 PM

        It's now 7 months since your post, wontonfm, and the Yonge/Eg Metro is still terrible. Terrible customer service, terrible traffic flow, terrible butcher selection. I don't have a regular time I usually go there as my work schedule varies but I always have these problems. There really isn't an alternative (except for Sobey's on Mt. Pleasant - which is good but small) and I don't have a car. The produce guy at Metro is pretty nice and helpful, however. Regardless of the time or day I go, there are always pallets or carts in the aisle, loaded with inventory, and no one putting it on the shelf. I find myself saying, "Excuse me" and "Sorry" for constantly bumping into people.

        1. re: viscount99
          w
          wontonfm Dec 17, 2009 06:05 PM

          Luckily I've never relied on that Metro. I hop on the Eglinton bus to the No Frills at Eglinton and Victoria Park. It sounds far but is really only about 10mins by bus. Better quality and more variety than Metro.

          I go there for bigger shops and pick up random things from Loblaws near work or the market at Yonge/Sherwood.

          WON
          http://whatsonmyplate.wordpress.com

          1. re: wontonfm
            p
            Pincus Dec 18, 2009 09:49 AM

            I shopped there a month ago and found that No Frills really good and inexpensive.

            1. re: Pincus
              s
              Sui_Mai Dec 20, 2009 02:31 PM

              No Frills (Duff Mall and Lansdowne) beat the crap out of Metro. The only thing I like about Metro is the bread section.

              1. re: Sui_Mai
                m
                mikefly Dec 20, 2009 02:51 PM

                Just as an FYI.. Dominion was Ontario's crappiest grocer.. it was purchased by Quebec's crappiest grocer - not surprising that it's still crappy.

      2. a
        AngelSanctuary Nov 19, 2008 10:33 PM

        uhh...the one I go to looks exactly the same...the only difference being that it's not 24 hours anymore...I hate it.

        1. p
          penelope116 Nov 13, 2008 05:44 PM

          I used to visit the Dominion at Liberty Village, not because I actually thought it was a quality grocery store, but mostly because there was no Loblaws nearby.

          I thought Dominion was fairly expensive and haven't noticed much difference between Metro prices. I am interested, however, in the new product selection. Maybe I'm just a grocery store nerd, but I like seeing new brands that weren't as commonly featured in our Ontario grocery stores. I'm sure this will wear off :)

          Regardless, I feel less resentful of shopping at this location now that it's Metro.

          7 Replies
          1. re: penelope116
            b
            bluesbreaker1969 Nov 14, 2008 04:27 AM

            absolutely not impressed. I had no problems buying meat from Dominion's.. I've found that its as some of the posters have said...renovated and more costly and though the suppliers supposedly haven't changed, I'm not impressed with the quality of the meat..the chicken breasts I saw there last week were beige and grey. Not too impressed. Plus I don't like the similar fonts on the Metro and Food Basics flyers...so when I see Metro, I think Food Basics...and I never buy meat from Food Basics. So now I likely won't think of Metro (as I did with Dominion) for meat. And now Loblaw's can absolutely smoke Metro if they wanted to.

            1. re: penelope116
              j
              jamesm Nov 14, 2008 09:47 AM

              I hit up the Liberty Village Metro/Dominion once in awhile for basics because I work in the area. The changes are weird. For example, you can now choose from a selection of specialty salts (Gris, Fleur De Sel, Himalayan rock salt, etc...) but they still only have packaged button mushrooms.

              1. re: jamesm
                e
                erly Nov 14, 2008 10:00 AM

                ...and my daughter tells me (I don't frequent Dominion-Metro any longer) that the price is now $2.79 for 1/2 pound of packaged unsliced mushrooms)
                that is $5.58 per pound for the common mushroom.
                What are they thinking????

                1. re: erly
                  j
                  jamesm Nov 14, 2008 11:40 AM

                  I'm not sure because I've never bought them, but that sounds about right. I think people who shop exclusively in grocery stores would be shocked at how much cheaper a good market is. I can go to KOS on Roncesvalles near my house and get a half pound of porcini or shitakke mushrooms for that price.

                  I guess the explanation for the salt is that it's simply window dressing. It's visible in big glass jars as soon as you enter. it looks pretty, and gourmet. It will keep forever (won't spoil or sell) and it creates the illusion of a more high-end specialty store. It's basically a prop.

                  1. re: jamesm
                    e
                    escoffier Nov 15, 2008 02:16 PM

                    And the salt itself is wildly overpriced. Casa Acoreana in Kensington has it for a fraction of what Metro/Dominion flogs it for.

                    1. re: escoffier
                      p
                      paper_bag_princess Nov 15, 2008 03:09 PM

                      The salt was there before the store changed to Metro.

                    2. re: jamesm
                      Davwud Nov 15, 2008 06:50 PM

                      That's exactly what I thought about the salt.

                      DT

              2. e
                eatereater123 Nov 13, 2008 08:12 AM

                My impressions so far: Very Good.

                - Metro @ Spadina - aisles even narrower (!?!) but fewer empty shelves especially for sale items.

                - Metro @ Front & Church - spectacular selection of cheeses and nibbles to go with cheese. Rest of the store is in the process of being stocked and it looks good.

                At both stores, people actually walked me to the items that I was looking for, and the prices seemed reasonable for the locations.
                I have added both Metros as permanent additions to my shopping rounds, but especially Front St for its good selection and reasonable prices.

                1. t
                  ttckitty Nov 12, 2008 02:34 PM

                  I went last sunday to the Metro at Bloor/ Spadina for a few items (bad timing, I know) and the crowd and the narrow aisles made it impossible to manuver. i'd rather go to Sobey's with their unpleasant, unknowlegable staff and higher prices just to avoid the insanity.

                  1. s
                    Sui_Mai Nov 10, 2008 12:19 PM

                    How about that Saltspring Island goat cheese? You're getting warm Metro... Now unpackage that produce and we'll be friends again.

                    2 Replies
                    1. re: Sui_Mai
                      k
                      Kasia Nov 11, 2008 07:25 AM

                      I do very little shopping in big grocers' other than Fiesta Farms, so can't comment on the overall transition. But this, in my mind, is a MAJOR upgrade - St. Viateur bagels!!! I got them at the Liberty Village market location, and they were fresh and delicious. Next time I'm walking by the shop I will ask about delivery days and availability in the other shops.

                      1. re: Kasia
                        m
                        muito Nov 11, 2008 06:00 PM

                        Wow, thanks for the bagel tip. I was going to avoid the new metro brand b/c of the $$ increases. I've been meaning to go to Fiesta Farms too, my friend brought some of their oh sooo yummy frozen croissants to the cottage. umm.....croissants.

                    2. jayt90 Nov 2, 2008 03:06 PM

                      Metro has had these stores for over a year, and has made gradual changes before the innocuous revamps. Artisinal breads including P. Moisson is the major one, but mostly they have taken over without major changes. This is leadership by blandishment, and management by bean counting. I expected better.

                      1 Reply
                      1. re: jayt90
                        t
                        TexSquared Nov 11, 2008 06:34 AM

                        Oh, they made a "gradual change" all right -- in prices :-(

                        Goodbye Pickering Metro, hello Allan's Independent!

                      2. e
                        embee Nov 2, 2008 01:00 PM

                        I was just in the newly Metro-fied Danforth & Vic Park location. This was one of Dominion's best stores, and didn't really need much renovation. They had already rearranged the aisles months ago.

                        I have never bought much at Dominion (mainly stuff that isn't available elsewhere and their "traditionally raised" chickens), so I can't comment on the overall pricing scheme. I have always found Dominion more expensive than Loblaws and less expensive than Sobey's in the past. But the kind of price increases others are mentioning shouldn't be possible here and, if Metro gets away with it, they are very clever indeed, The surrounding neighbourhood is very poor and the plaza where this store is located, while renovated and well managed, is quite downmarket (Zeller's is the anchor and there are several dollar stores). A vast, upgraded Loblaws and a Price Chopper are within easy walking distance.

                        I found one thing disturbing. The long time manager who had made this a really good store was suddenly gone. He was always walking around, wasn't above restocking shelves, and seemed to have reasonably good staff morale (at least for Toronto). He was also very overweight, personally unkempt, didn't wear a jacket, and looked very much like a stereotypical grocer.

                        Now there is a new manager. He is slim, elegant, and expensively coiffed. He stood around and smiled a lot. He made the staff at Pusateri's look downscale. He looks like a manager rather than a grocer. I can't imagine him moving a display or stocking a shelf. I wonder whether he will maintain the standards at the store.

                        I hope that the guy who made this one of Dominion's very few good stores has been promoted or voluntarily transferred, and has not been terminated because his style was now deemed inappropriate.

                        1 Reply
                        1. re: embee
                          f
                          Fat Swine Nov 2, 2008 02:43 PM

                          LOL bring back the fat sloppy looking guy !!!!!

                        2. e
                          escoffier Nov 2, 2008 11:19 AM

                          The new 'Metro' on College street seems to be sliding down the slope even more. Same surly staff, same layout for the most part and higher prices - with a few paltry 'specials' thrown to us starving masses to keep us happy. Methinks it's time for some exercise. Going to be doing a lot of walking to Kensington and Fiesta Farms.

                          4 Replies
                          1. re: escoffier
                            Googs Nov 2, 2008 11:24 AM

                            Now what did I buy at Metro yesterday? Oh that's right. Nothing. Even though I walked in to use the BMO machine.

                            My current duet is the SLM and Sobey's. Sobey's has Kerr Farms beef for roughly 3/4 of the price it sells at Whiteveen and will cut to order. For that alone I would go to Sobey's it's such a good hook.

                            1. re: Googs
                              c
                              canadianbeaver Nov 2, 2008 03:16 PM

                              I've had some bad experiences at the Sobey's at Yonge and Wellesley lately though...bad cashiers, bad service, and mold in my cheese (MY BIGGEST PET PEEVE!!!). Now I don't know where the heck to buy groceries.

                              1. re: canadianbeaver
                                finelydiced Nov 14, 2008 12:01 PM

                                canadianbeaver I cannot agree with you more! That Sobey's at Yonge & Wellesley is just horrible. If anyone has ever visited a Sobey's on the east coast where the chain started, it makes you cry to see what the stores have become here in Ontario. And I've also had moldy cheese from them...never again!!!

                                1. re: finelydiced
                                  j
                                  jamesm Nov 14, 2008 12:17 PM

                                  My only experience with Sobey's is the one on Roncesvalles and I've never understood their good reputation. It's like shopping at one of those mini-markets in the underground.

                          2. Davwud Oct 15, 2008 11:45 AM

                            I checked out the Bayview/Eggs Metro the other day.

                            Seems like a renovated Dominion but more expensive.

                            DT

                            4 Replies
                            1. re: Davwud
                              Googs Oct 16, 2008 06:50 AM

                              Ding, ding, ding, ding, ding. We HAVE a winner!

                              1. re: Googs
                                Davwud Oct 16, 2008 07:55 AM

                                Do I get a prize??

                                DT

                                1. re: Davwud
                                  Googs Oct 17, 2008 04:18 AM

                                  You got the point. What else do you want?

                              2. re: Davwud
                                t
                                TexSquared Nov 2, 2008 09:42 AM

                                Our local Dominion (in Pickering) just got Metro-fied, and I'll echo Davwud's findings. They did some minor renovations (more like rearranging the displays and changing the sign out front), but the biggest change we saw was in pricing. Everything was higher overall, and not by insignificant amounts either. Crumpets and bagels that used to be around 99 cents to $1.29 a bag were priced at closer to $2, bags of frozen french fries that used to be in the $2.00 range were going for over $3.... Dominion used to include free packets of Renee's Gourmet salad dressing if you bought their house salads (1 packet if you bought the small size, 2 for the medium, 3 for the large). Not anymore, the free dressing sign has been replaced wiith one that reads "Don't forget the salad dressing!" with the packets priced at 39 cents each.

                                This is the closest supermarket to our house and we generally went there for convenience only (pick up a few things we need right away, and save our big shopping for Sam's Club, No Frills, etc). But if the biggest change Metro has made other than rearranging everything is to hike prices 25-50%, I think the nearby Independent (which is cleaner, less crowded, and often has cheaper prices than the Loblaws) has just earned a much larger chunk of our business. Heard a lot of grumbling among fellow shoppers at the checkout lines.... What are they doing, trying to charge Quebec prices in Southern Ontario?

                              3. l
                                LemonLauren Oct 6, 2008 04:04 PM

                                as a teacher who spends my summers thrice price checking between dominion, loblaws and sobey's i feel strongly that there are pros and cons to each one. absolutely the forrest hill loblaws is the best destination for multi-tasking and for doing "big shops", but sometimes dominion (metro) puts things on crazy sales - and then promptly run out of stock. i haven't seen my haagen daaz smoothie yogurt/sorbet there for months. but the salads at dominion (metro) recently improved significantly - the lebanese taboulleh is fresh, with large chunks of tomato and a nice tangy vinaigrette, far superior to the taboullehs elsewhere. the sobeys and loblaws salad bars are considerably more expensive and the quality is general not as good. but on service, i like sobey's. i asked for cash back at bayview/eg dominion this weekend and the cashier completely forgot. i wouldn't touch the produce at dominion, but loblaws usually has lots of canadian stuff which i prefer. and nothing beats the blue menu brand stuff at pc - i eat at least one bm product a day. until metro-monion can drum up the house brands and extended offerings the way loblaws have, they won't compete.

                                that's my grocery rant for the day.

                                1. always_eating Oct 6, 2008 03:35 PM

                                  To me, the only thing different is the layout of the food. I didn't see much upgrade inside the store at Front & Church. Mind you I just ran in and out for an avocado and don't normally do my grocery shopping there. I liked it when they had the organic/healthy stuff in a separate section. Now it is spread throughout the aisles and marked organic. Some guy shopping in the Produce section did hold up a bitter melon, which I have never seen at Dominion previously. Maybe T&T influence/trying to keep up with T&T?

                                  1. l
                                    lamaranthe Oct 4, 2008 10:17 AM

                                    The one at Bayview & Eg looks now like Loblaws at Bathurst & St-Clair. You have to navigate and explore : everything is changed. New products, better choices, good service. Let's hope it lasts.

                                    3 Replies
                                    1. re: lamaranthe
                                      e
                                      embee Oct 4, 2008 10:41 AM

                                      Aw c'mon. Bayview & Eg has always been a decent store. It's just a very small one. The improvements, while real, are trivial.

                                      Loblaw's at Bathurst & St Clair is three times the size, with much more selection, an eating area, a pharmacy, non-foods, a Joe Fresh, and other shops. That's not a statement of one being better or worse than the other, but it IS a fact.

                                      What I want to see is the long vaunted Metro policy of letting store managers order things that customers request, something that neither Dominion nor Loblaw's has done for many years. Thus far, there's no sign of this change.

                                      1. re: embee
                                        c
                                        czthemmnt Oct 6, 2008 12:07 PM

                                        Well, the METRO at College Park remains a dive. I went by on Sunday to see if there were any changes and it was still the same crap. Too bad.

                                        1. re: czthemmnt
                                          Sooeygun Oct 15, 2008 12:17 PM

                                          They have signs up to the effect of 'pardon the mess while we renovate' but I haven't seen any changes. But then I am pretty focussed when I go in there. I only go because it is close to work, so it is handy if I need something at the last minute before I go home. If I have to go in after work, I keep my head down and elbows out to get in and out as fast as possible.

                                    2. t
                                      tjr Oct 4, 2008 10:02 AM

                                      The red lit-up lettering has been removed from my local Dominion, and replaced with a plastic banner (with Dominion on it). I assume they'll be changing it over soon, but there is no difference so far in the layout, product offerings, etc. Also, they just renovated this store last year.

                                      2 Replies
                                      1. re: tjr
                                        mlukan Oct 4, 2008 10:13 AM

                                        Well My dominion in Liberty Village just changed over yesterday and I must say I'm pleasantly surprised. Now I understand the 200 Million dollar reno, It has really made me want to give this brand another chance. I don't know if they did it just for the opening but they seemed to have alot of nice fresh produce which usually dont and they have alot of new exotic items. There are news lit up signs and lighting and it organized much better. So long Dominion and good riddance.

                                        1. re: mlukan
                                          mlukan Dec 11, 2009 03:45 PM

                                          I take back what I said here, this place is worse than ever. Even though this is my local grocery store I can no longer support them, they have stock issues that drive me up the wall. The final straw was last week, no fresh garlic. WTF?? It just made me angry, the least they could have done was run to another store and get some garlic so you can please your customers. I asked the guy who was stocking produce if he could run to the back and grab me some garlic. He just said, "there is no garlic". Wow, one week later I went back, they had garlic........rotten garlic. I emailed the comapny, they offered me a 10 dollar gift card. I'm done with this place.

                                      2. e
                                        embee Oct 4, 2008 07:37 AM

                                        I checked out the rebranded Metro at Bayview and Eg yesterday. I wasn't disappointed, largely because I wasn't expecting much. After all, Metro has owned these stores for a couple of years already.

                                        The store hasn't really been renoed. I'd call this more of a "refresh". It's a bit easier to navigate and the lighting and some of the decor are somewhat improved. The merchandise is pretty much the same. There was lots of staff in the store, but many of them seemed to be in training.

                                        As I walked in, I noticed an appetizing smokey aroma. One of the new features turns out to be a "smokery and carvery" in the deli area. While they claim to be smoking foods with "real applewood smoke", I noticed only a pair of combi ovens. I guess there is artificial smoke in a sauce they are using that produces the smell. Perhaps there is a smoker tray in the combi oven.

                                        The "applewood smoked chicken" in a self serve display had no smoke aroma whatsoever. As before, everything on display was severely overcooked, including the sad gray visage of what might have been a very nice prime rib before cooking.

                                        They were offering hand carved beef sandwiches (not the prime rib) for four bucks. When I noticed that the clerk was having real difficulty carving the meat, I decided to pass.

                                        I don't expect the Metro branded stores to add anything special to the local food scene. The first locations are all very small stores, most with unique, severe, layout problems. It'll be interesting to see what they do with their "A" level stores such as Danforth & Vic Park (next to a revamped Loblaw's) and Kennedy Rd.

                                        At least they seem to have abandoned the ridiculous (since they weren't) "fresh obsessed" theme.

                                        I didn't feel the disappointment I felt when I checked out the first "Loblaw Great Food" location, where my expectations of something like, say, a Wegman's were dashed.

                                        7 Replies
                                        1. re: embee
                                          l
                                          lamaranthe Oct 4, 2008 10:25 AM

                                          Unfortunately, this is the only large grocery store in the area. Sobey is not any better, even worse. And let's not talk about prices...

                                          1. re: embee
                                            a
                                            aj345 May 31, 2009 02:52 PM

                                            As info, the food in the Smoker & Carvery is really smoked with real wood chips in an industrial smoker (it is under the counter). One of my friends works there. I have one of the roast beef sandwiches almost every other day. Im addicted.

                                            1. re: aj345
                                              jayt90 May 31, 2009 06:38 PM

                                              How do you make an industrial smoker legal at Bayview and Eglinton? And under the counter yet! Just curious...

                                              My local Metro on Whites Road does not offer a smokery and cavery. Too bad. But Buster Rhino's is just a few minutes away. Nor do they offer Montreal bagels, as some other posts have mentioned. If we can get easily get their Premiere Moisson breads now via frozen bake offs, then Metro could get one up on Loblaw with a good bagel.

                                              1. re: jayt90
                                                e
                                                embee May 31, 2009 07:03 PM

                                                I can't imagine how there would be ANY kind of smoker under the counter. I still can't see anything except those combi ovens. Ditto for the other store I frequent with a "smokery" at Danforth/Vic Park.

                                                The Montreal bagels displayed at Bayview & Eg were stale and not worth anything, much less their exalted price. I'll stick to Bagel House, which is minutes away.

                                                1. re: jayt90
                                                  t
                                                  TexSquared May 31, 2009 09:09 PM

                                                  You haven't seen St-Viateur bages at the Metro on Whites Rd? I hate to sound like I'm lying to you as I contradict you, but honestly I have bought them there several times since the switchover. I will admit that availability is spotty at best, early to mid-week you're more likely to see them there, Thursday to Sunday forget it. It's as if they ship them in on Monday or Tuesday and that's it for the week.

                                                  1. re: TexSquared
                                                    jayt90 Jun 1, 2009 01:26 AM

                                                    OK, I'll take a look Monday and Tuesday.
                                                    I also had bad luck with Metro's $3 herb pots. They stocked them very early, and still have the same line. Problem is, half of them didn't transplant. I had to get healthier plants at Richters and Costco.

                                                    1. re: jayt90
                                                      jayt90 Jun 1, 2009 10:47 AM

                                                      Monday: They had a Quebec product from the freezer, Hearth oven baked, 6 @ $3.49, from Bagel Traditionelle Maguire. Metro promised more from the truck later in the day, perhaps the elusive St. Viatur.

                                                      The Maguire was small, crispy after 6 minutes @ 350F, and slightly sweet. I liked it, but not as much as a soft fresh one from Gryffe's on Bathurst St.
                                                      Glad to have these, rather than the usual suburban bake offs.

                                            2. p
                                              Pincus Sep 28, 2008 10:56 AM

                                              I was shopping at the Yonge and Eg one and I was like, "Hey an employee in the front handing out coupons I'll never use because I don't want $20 worth of flowers in the first place, and hey sweet a new colour scheme." And maybe they moved some of the bread around.

                                              I'm sure if I had been in less of a hurry, the awe factor would have kicked in and I would be regretting typing this right now.

                                              3 Replies
                                              1. re: Pincus
                                                eller Sep 28, 2008 11:31 AM

                                                Sadly, I found no awe at Yonge and Eg. The aisles are narrower and the produce section is full of packaged product.

                                                1. re: Pincus
                                                  w
                                                  wontonfm Sep 28, 2008 08:34 PM

                                                  The coupons were terrible! Directly into the recycling bin. On the plus side: they had someone sampling pain au chocolat (pre-packaged) in the bakery section.

                                                  Definitely no awe factor to speak of.

                                                  1. re: Pincus
                                                    l
                                                    lamaranthe Oct 4, 2008 10:24 AM

                                                    The Dominion-Metro at Yonge & Eg is one of the worse. It seems it is meant for people working nearby and who grab something in a hurry during their break. Don't ask for service : it is non existant.

                                                  2. c
                                                    Cat123 Sep 28, 2008 08:23 AM

                                                    The one at Yonge and Eg just got rebranded. Sadly the Bonne Maman jam has just disappeared.

                                                    1 Reply
                                                    1. re: Cat123
                                                      duckdown Nov 11, 2008 04:55 PM

                                                      That IS great jam -- I love the strawberry

                                                    2. Googs Sep 27, 2008 06:39 PM

                                                      I love this quote from the Metro CEO: "The decision to rebrand under the METRO name is part of a long-term strategy to capitalize on operational and marketing efficiencies by uniting the individual strengths of our existing banners in Ontario."

                                                      Ummmm what exactly were those?

                                                      Please. A uniform will not elicit a better attitude from their employees. Fix that first and maybe we can talk. They have people that don't care and it shows in the products.

                                                      6 Replies
                                                      1. re: Googs
                                                        vorpal Sep 29, 2008 02:00 AM

                                                        Thank you, Googs. My beef about Dominion was just how poor the customer service was. When I got to the cashier, he or she would rarely even acknowledge my existence, save to give me the total for my purchases. Why they feel compelled to be so unfriendly, I don't know.

                                                        1. re: vorpal
                                                          T Long Sep 29, 2008 05:37 AM

                                                          While I've had unfriendly service from Dominion, I didn't equate that to any corporate culture, rather just particular individuals. At my local Dominion, I've gotten into the habit of avoiding certain cashiers, but have had good service from others. My further observation is that older workers tend to be the more unfriendly.

                                                          1. re: vorpal
                                                            l
                                                            lamaranthe Oct 4, 2008 10:22 AM

                                                            What about your cashier punching in your purchases while talking to the cashier next to her ??? You better check the screen to see what she is doing, before you pay.

                                                            1. re: lamaranthe
                                                              s
                                                              SocksManly Nov 15, 2008 04:03 PM

                                                              That seriously bothers you?

                                                              Seriously?

                                                              1. re: SocksManly
                                                                jayt90 Nov 15, 2008 04:46 PM

                                                                It is rude!
                                                                It bothers me if the cashier doesn't give a paying customer full attention.
                                                                And by the same token, I will not use a cell phone during a transaction.

                                                                1. re: jayt90
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                                                                  SocksManly Nov 16, 2008 05:11 AM

                                                                  To each their own I guess, I'm just happy if I don't get spit on. I think if I held everyone to standards like that I'd walk around life miserable, because everyone would be breaking my rules!

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                                                          piccola Sep 27, 2008 06:28 PM

                                                          I actually really like the Metro house brand. I remember it having really good ice cream.

                                                          1. mrbozo Sep 25, 2008 06:58 PM

                                                            Hmmm, so the appearance a few months back of Première Moisson breads baked on the premises may have been the spearhead. Hope springs.

                                                            8 Replies
                                                            1. re: mrbozo
                                                              jayt90 Sep 25, 2008 07:04 PM

                                                              I saw Premiere Moisson loaves at Costco, in the Dempster section, so perhaps Weston has their fingers in the pie.

                                                              1. re: jayt90
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                                                                erly Sep 26, 2008 01:19 AM

                                                                I have no great expectations.
                                                                If the same people are running this chain.
                                                                When I complained that button mushrooms (not sliced) were $5.00 per pound they told me that packaging (in plastic) was the only way to keep mushrooms fresh!

                                                                1. re: erly
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                                                                  lamaranthe Oct 4, 2008 10:20 AM

                                                                  Where was that ???

                                                                  1. re: lamaranthe
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                                                                    erly Oct 4, 2008 11:33 AM

                                                                    lamaranthe,
                                                                    Dominion Don Mills and Lawrence.
                                                                    I have given up on Dominion, as I don't want packaged produce.
                                                                    I want to pick!
                                                                    They too are remodelling, but they won't be seeing me.

                                                                    1. re: erly
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                                                                      lolabella Oct 15, 2008 12:14 PM

                                                                      I was at Dominion/Metro in Liberty Village last weekend. They ONLY sell packaged mushrooms, sweating and slimy against the plastic wrap...never mind that it obviously DOESN'T keep the mushrooms fresh...aren't we so past that whole over-packaging thing?

                                                                      1. re: lolabella
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                                                                        paper_bag_princess Oct 17, 2008 04:43 AM

                                                                        They also only sell packaged brussel sprouts that were really disgusting looking.

                                                                        1. re: paper_bag_princess
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                                                                          lolabella Oct 17, 2008 08:32 PM

                                                                          yeah...meanwhile there's that great farmer's market around the corner. it seems so strange to go from buying produce as it's 'meant' to be bought (i.e.seasonal, from farmers, with your unbleached cotton bags) to this weird fluorescent-lit over-packaged store that doesn't seem to understand what a great experience food shopping can be.

                                                                2. re: jayt90
                                                                  mrbozo Sep 26, 2008 06:30 AM

                                                                  No connection between Weston and Première Moisson.

                                                                  http://www.gwbakeries.com/brands.cfm

                                                                  http://www.premieremoisson.com/Our-company/History

                                                                  Costco just appears to being showing good taste.

                                                                  However, Metro is a long established Québec supermarket chain: http://www.metro.ca/corpo/profil-corp...

                                                              2. w
                                                                wontonfm Sep 25, 2008 06:30 PM

                                                                I drove past what used to be the Bayview/Eg Domnion today and noticed that it is now called Metro. Thanks for the update I was just going to do a search :)

                                                                WON
                                                                http://whatsonmyplate.wordpress.com

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                                                                  LemonLauren Sep 25, 2008 05:13 PM

                                                                  The Bayview/Eg and Yonge/Eg locations have been renoed and are much more open and easier to get around. mind you the Yonge/Eg still needs a more efficient cashier system - it gets too crowded down in that basement.

                                                                  When I lived in Montreal, Metro was a great for secret deals and sometimes great finds in the cheese section. Hope it translates :)

                                                                  1. Jacquilynne Sep 25, 2008 12:19 PM

                                                                    I've heard it also means they're getting rid of Equality products, which can only be a good thing, since I never tried an Equality product I didn't hate.

                                                                    They just finished renovating my local Dominion (Keele & Wilson) a couple of months ago. It'll be interesting to see if this brings more changes besides to the signage.

                                                                    6 Replies
                                                                    1. re: Jacquilynne
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                                                                      embee Sep 25, 2008 01:45 PM

                                                                      Metro has been known to let managers special order merchandise that customers request. (Gee, didn't everyone do that at one time?) It'll be interesting to see if that begins to happen here. No, I'm not holding my breath :-)

                                                                      1. re: Jacquilynne
                                                                        duckdown Sep 25, 2008 02:12 PM

                                                                        Equality is the worst of the worst, I can't believe people buy that stuff!!

                                                                        1. re: duckdown
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                                                                          Pincus Sep 25, 2008 02:18 PM

                                                                          I once bought some Equality perogies that said cheddar and potato, but were really cheddar-flavoured plastic granules and sawdust. They were truly disgusting.

                                                                          1. re: duckdown
                                                                            BamiaWruz Sep 25, 2008 03:35 PM

                                                                            I never bought equality but a friend of mine introduced me to the ramen noodles and I thought they were nice, I don't like mr. noodles (too mushy) and always went for the no name brand and found equality the same, don't now about their other stuff but that's very interesting and good to know about the brand in general.

                                                                            I don't shop at dominion but it would be interesting to see it after the "change"

                                                                          2. re: Jacquilynne
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                                                                            betsy Sep 27, 2008 07:13 PM

                                                                            But it also means they are getting rid of Master Choice, which really is too bad. The only reason I ever went to Dominion was because they had two or three house brands I liked. Otherwise, bye bye -- Sobeys for me!

                                                                            1. re: betsy
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                                                                              canadianbeaver Oct 4, 2008 07:39 PM

                                                                              Oh no! I love Master's Choice milk chocolate chips :(

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