Anybody else unhappy with Sonoma County Meat Buying Club?
So, we have been members for 3 month, we were unhappy, I of course suggested being members again, big deal.
We have had 4 times either osso buco, short, 1 " in height
alf the length normally, osso buco of beef, again 2 inches thick, nice for marrow bonesbut I"m sorry 'bout any thing else. .
Is anybody else experinncing my unhappiness? Should I just let it go? Or is there a way for smaller consumers to feel that they are being taken care of? Your thoughts, ny boyfreind thinks I'm being stupid, but I think that now's the time to complain.. thanks
Yes, it's time to complain. Be pleasant, but firm.Think it through. Be organized, month by month. Explain your expectations. Take a look at the "contract." Probably best to to write the presiding body -- the University of California Cooperative Extension. You may have to do a little Internet digging to find out exactly which contact person is the best and then how to directly fax that person, or write that person directly via email. I think it's best do this in writing, month by month, rather than talking over the phone first. Think about what the company could do to make you happy. Or what's truly fair.. Ask for that. If you want out, ask for that. Check back via phone if you don't hear back. And remember, never take a "No" from someone who doesn't have the authority to give you a "Yes."