Arroyo Chop House: semi-disappointment.
So I went to Arroyo Chop House for dinner with my parents because of all the positive reviews on chow, but i was semi disappointed with the results. When we were seated there was a fly on the wine glass that wouldn't move. We ordered oysters on the half for an appetizers but they said they ran out... it was 6:30pm... After asking for sourdough bread TWICE, one of the plates they gave were dirty.
My dad ordered the New York strip medium-well which was perfectly cooked, I ordered the ahi tuna which was the best I've had, and my mom had the pork chops... which were UNDERCOOKED! so we had to send that back in. but after they cooked it a little more, it was still a little raw. So instead of asking them to cook it again, we just boxed it up. We also ordered the iceberg lettuce which was okay (nothing too special), mashed potatoes which were good, but maybe too creamy and the mountain of mushrooms which was delicious.
I expected a lot more from this place, especially because of the reviews and the prices. The manager(?) was really nice, but our waiter was just okay. He basically took our order, came by once to check if it was okay, and gave us our check. The manager came by twice and fixed the pork chops for us, and the busboy gave us our bread...
The table across from us seemed really disappointed. They both ordered steak (not sure what cut), but it was both over cooked and needed to be sent back.
The food was really good, but I don't know if I'll be back.
After selling my house several years ago, I decided to splurge a little and went to the sister restaurant, Parkway Grill. My experience was similar to yours. I guess I expected a mind-blowing experience and I didn't get it. So either my expectations were too high, or I went on an off-night, but I kind of didn't see much of point in giving it a 2nd try either.
Sorry to hear about your experience, but somewhat comforting to know it's not just me.
I've only been once, and had a similarly underwhelming experience. Haven't been in a rush to return.