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Nana ** out of ***** [DFW]

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FOOD * out of *****
In the hands of a world-class chef, unusual combinations are creative and pleasantly surprising. In the hands of a good chef, it may turn out either good or bad, depending on your tastes. I ordered vanilla ice cream and the chef put black pepper in it. Yes, that's right, black pepper. That's just plain weird. A creative juxtaposition that is pleasantly surprising might be cacao ice cream with a hint of mexican red pepper. But vanilla ice cream with black pepper? Well, if that sounds good to you, then go try it for yourself. The salad was served in a white porcelain bowl that my date thought looked cool. I thought that it looked like a urinal. I ordered kobe beef and the waiter didn't even bother to ask me how I wanted it cooked. The beef arrived on my table overcooked and oversalted. A waste of a perfectly good cut of Kobe beef. Ugh. If chef Anthony Bombaci is a world-class chef, then he really needs to keep a closer eye on his assistant chefs. Some of these highly paid executive chefs unfortunately focus more on the executive rather than the chef. This is very unfortunate....

ATMOSPHERE ***** out of *****
The only place in town that has a better view is the Antares atop Reunion Tower. Nana also has live music or a DJ Friday and Saturday nights. However, unlike the Antares, many seats in their restaurant has NO VIEW. Antares's seats are arranged so that all seats have an excellent view. Make sure when you're making a reservation that you're reserving a table with a view. Nana has a collection of relatively rare and valuable antique Asian art in the restaurant's waiting area. I am a collector of Asian antiquities. Their waiting area has roughly half a million dollars of art decorating it, so Nana has the dubious distinction of being the Dallas restaurant with the most expensive decor.

SERVICE * out of *****
Out of all the top restaurants in Dallas, Nana has the POOREST service. The waiters kept on forgetting stuff. Because the waiter ignored me, I had to ask the busboy in Spanish to bring me basic items like silverware. The busboy did not know English, so it's a good thing I'm fluent in Spanish. The waiter never apologized and made it right, either. Then, to add insult to injury, he took the liberty of adding a 20% TIP to the bill. Wow! I wanted to cross it out and give him a big fat zero in retaliation, but my date told me to let it slide since she didn't want a scene because it was her birthday. I was going to give him a 15% tip. I normally leave a 25% tip for a quality restaurant that has waiters, assistant waiters, and busboys. I figure it's not fair to give them a 10-15% percentage tip since they have to split the tip three ways. However, I was going to leave them only 15% this time because of the poor service, but my date made me let it slide and allow them to keep the 20% self-imposed tip. Note that my dinner was a party of 2, not a large group.

CONCLUSION ** out of *****
If you wanted to be treated like a second class citizen while eating weird and poorly prepared food in a restaurant that MIGHT give you a table with an excellent view, then go to Nana of Dallas. Keep in mind that ordering off menu or going to a special event dinner at Nana will set you back $150 per person! Keep in mind that you can dine at Dean Fearing's 3 times for that price! Or the Mercury Grill 2-3 times for that price! I give Nana ** out of ***** stars. I have never vowed to never ever return to a luxury restaurant in Dallas until I went to Nana. I don't care if you paid me, I will never, ever return to Nana. If I want to eat at a restaurant with a view, I will go to the Antares, but NOT Nana. I'd rather eat a rotten banana than to go to Nana.

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  1. I used to go there all the time before Hilton took over, but when management changed hands, so did management at Nana. Mark LaRocca is the new manager and he is the biggest a$$ of all time. I gave them three tries after the new management, but was disappointed all three times with the service. I still believe they have the best tasting menu around, but like I said have not been there in a while.

    1. "The busboy did not know English, so it's a good thing I'm fluent in Spanish. The waiter never apologized and made it right, either. Then, to add insult to injury, he took the liberty of adding a 20% TIP to the bill. Wow! I wanted to cross it out and give him a big fat zero in retaliation, but my date told me to let it slide since she didn't want a scene because it was her birthday. I was going to give him a 15% tip. I normally leave a 25% tip for a quality restaurant that has waiters, assistant waiters, and busboys. I figure it's not fair to give them a 10-15% percentage tip since they have to split the tip three ways. However, I was going to leave them only 15% this time because of the poor service, but my date made me let it slide and allow them to keep the 20% self-imposed tip. Note that my dinner was a party of 2, not a large group. "

      whoa.

      1. I called to complain about the service to the general manager of food and beverages for the hotel. It seems that Nana has really slipped since Hilton took over. If you thought the service was not good, call Mark Behrens (I think that's his name...he's the boss of all food and bev for the hotel ) and let him know your thoughts. Several people have not been happy with the changes.

        1. Nana *prices* out of *sight* [DFW]

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