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Is there such a thing as a bad Oxo product?

s
stratford Aug 30, 2008 12:42 PM

I was just thinking about all the cooking utensils and products that I own now, and how I often wound up replacing a bad one with an Oxo and found the Oxo to be so much better. This includes the carrot peeler, ice cream scoop, and salad spinner that I have, which work very well and which I really enjoy using, among others. They seem to have a knack for making things that are durable, ergonomic, and functional. Their prices seem to command a premium above other brands, but for the extra few dollars for making a better product, I haven't come across an item made by them yet that I haven't liked. So, I wonder if anyone has experienced an item made by Oxo that isn't great?

  1. Channa Aug 30, 2008 01:15 PM

    Yes! I had an Oxo Multi-Grater:

    http://oxo.com/OA_HTML/xxoxo_ibeCCtpO...

    It worked well until the plastic cracked, making it worthless. Foolish person that I am, I bought another one. Same thing happened. No, I didn't buy a third one.

    But I agree that their salad spinner works great -- and it's fun to use.

    10 Replies
    1. re: Channa
      r
      rtms Sep 6, 2008 04:12 PM

      Ditto on the Oxo Multi-grater!!! N.B. I wrote their website and they contacted to replace my grater with the cracked plastic.

      I also must say that I don't like the pointed corners on the cheese shaver blade. I've used other cheese shavers that don't have these corners and their really more comfortable to use - l'm less likely to gouge myself.

      1. re: Channa
        Scargod Dec 15, 2008 04:53 AM

        Salad spinner was great till maid put transparent, polycarbonate bowl in the dishwasher. The bowls really should not break very easily. They should be kept away from harsh chemicals and glass cleaners.
        I was totally disappointed with the garlic press. http://www.oxo.com/OA_HTML/xxoxo_ibeC...
        As heWho and others have said, it leaves garlic everywhere except through the other side.
        As a guy with large hands, I like the "fat" utensils and they have good designs, in general. I worked on some of their prototypes.
        From what I am reading, sounds like Oxo has a real problem with quality control; especially their plastics. Quality in their products sounds very hit-or-miss. I've generally had good luck with them.
        I am familiar with plastics. Sounds like they are having bad batches of urethane (that or silicone makes up the soft parts) that, once cured, are weeping, or are poorly formulated (should NOT be happening), and rigid plastics where they have scrimped on the toughening component (kinda like adding melamine to food; they have used too much of the cheapest plastic component). This happens a lot when there is not good quality oversight and you get things made in China. Much/most of what they sell is made there and some made in Japan. I hope they get the message! Just because you guarantee your products does not a happy customer make.

        1. re: Channa
          liu Dec 23, 2008 03:17 PM

          My Oxo Multi-Grater just cracked in multiple places on the plastic body...after a couple of years of use. I have contacted the company and they seem to be willing to replace it.
          If their customer service responds to a problem, then I will continue to purchase their products.

          1. re: liu
            Scargod Dec 23, 2008 05:17 PM

            A couple of years is not bad. They might do better if they didn't go into a dishwasher (heat and harsh chemicals), or be left in bright sunlight all the time. Many plastics are not UV safe. Besides changing colors they can physically degrade.
            Are you out anything to get it replaced?

            1. re: Scargod
              liu Dec 24, 2008 07:43 AM

              I agree with you, Scargod, that the dishwasher can be pretty harsh on these preparation utensils, so I always hand-wash these items. This possibly explains why this Oxo Multi-Grater served me for a couple of years.

              If they do, in fact, replace it, I will still be out about $8.00 for shipping expenses. I guess I could request a refund for my postage, but I will not.

              1. re: liu
                liu Jan 2, 2009 01:07 PM

                I just received my Oxo Multi-Grater replacement for the one that I had that was cracking in the plastic frame. This is good customer service!

                I noticed while reading the cardboard wrapper on my "new" grater that it says: "All pieces are dishwasher safe, top or bottom rack." So, if you have had the same cracking problem with this grater's frame and were thinking that it might have been due to placing the grater in the dishwasher...probably the dishwasher is not to blame.

                I appreciate that Oxo acted quickly to replace my grater -- no questions asked, and I will continue to consider their products when I make future purchases.

                1. re: liu
                  Scargod Jan 2, 2009 02:09 PM

                  I don't mean to beat a dead horse, so if you get tired of me saying this, say so. I know quite a bit about plastics. While they say it is safe to put it in the dishwasher the results say otherwise. Lots of heat and strong detergents can cause small cracks and reveal stress fractures from the injection molding process. These appear to be made from inferior plastic or have an inherent design flaw. Inferior enough in design and/or materials that they really cant withstand the rigors of use and then the dishwasher.
                  Microplane switched to using a heavy metal wire frame for their handhelds. My plastic-framed one is in many pieces, held together by the cutting area. It's not just OXO's products!
                  If they don't make them sturdier or out of a better engineering grade, glass-reinforced plastics then this will keep happening. They are probably underestimating the force that can be applied, too.

                  1. re: Scargod
                    liu Jan 2, 2009 02:35 PM

                    Scargod, thanks for this information. I was just hoping that I wouldn't have to be so careful with this product, suspecting that it might be flawed. Nevertheless, I will use it and enjoy it as long as it serves me. Then, I will have to scout for a box grater with a different all-metal design, even though it might not be as comfortable to use as this Oxo product.

                    I very much appreciate your input.

              2. re: Scargod
                r
                rtms Dec 30, 2008 07:29 AM

                I had commented to that my grater cracked. Oxo replaced my multi-grater. The replacement cracked within a few uses. I'll use it until it dies and find some non-Oxo product to grate - a all-SS hand grater for small amounts and my new KA food processor for large amounts.

                1. re: rtms
                  liu Dec 30, 2008 12:30 PM

                  Hello, rtms!
                  As you just mentioned "an all-stainless steel" hand grater for the small jobs, I agree that the Oxo multi-grater with its plastic frame is a poor design. The plastic can not withstand the force exerted when grating a hard cheese.

                  If Oxo does replace my cracked grater, I will use it while searching for something more durable. I do, however, like the fact that this one folds up to fit neatly into a drawer.

          2. h
            hollerhither Aug 30, 2008 04:32 PM

            Their BBQ tongs were a bust -- not ergonomic, really tough to use. I had trouble figuring out their can opener but that was *my* fault. Otherwise, everything I've gotten from them has been great. Love the y-peeler, salad spinner, and ice cream scoop, too.

            2 Replies
            1. re: hollerhither
              dcdavis Jan 2, 2009 02:08 PM

              Does everyone own their peeler, ice cream scoop and salad spinner? I do!

              1. re: dcdavis
                f
                foufou Jan 17, 2009 05:54 PM

                yes

            2. g
              Grillncook Aug 30, 2008 04:44 PM

              Their mango splitter is the greatest thing. Makes a messy job so easy.

              1. p
                Pampatz Aug 30, 2008 05:52 PM

                My Oxo tea kettle is awful. Month one the plastic lid started to melt. Month two the plastic lid fell off. Now I'm searching for a new tea kettle. Otherwise all my Oxo products have been satisfactory.

                1. Mawrter Aug 30, 2008 08:38 PM

                  I don't buy Oxo anymore. IME, they're not durable at all. A salad spinner and several knives come to mind as products that bit it.

                  29 Replies
                  1. re: Mawrter
                    k
                    KTinNYC Aug 31, 2008 05:22 PM

                    I was just going to post about the knives. I bought one for less than $10 during one of their sample sales in their offices and it really is a lousy fillet knife. Not nearly flexible enough to be very useful.

                    1. re: KTinNYC
                      Robin Joy Sep 1, 2008 01:04 AM

                      Unlucky with that knife......My small chef's with the broad blade is a beauty. Also their brilliant potato masher deserves a mention.

                      For filleting my fishmonger uses and thoroughly recommends a Global Swedish Filleter, so that's now on my wish list. Slightly more than $10 though (!).

                      1. re: Robin Joy
                        Gio Sep 9, 2008 07:33 AM

                        Regarding the knives: I was given several sizes of paring knives and the small chef's knife. The smaller paring knife completely came out of the shaft. That's right, giving me the shaft....as it were. I tossed it. But so far, the others are doing well.

                        1. re: Gio
                          Gio Feb 7, 2011 06:31 AM

                          Updating this 2 1/2 years later... the second paring knife has bitten the dust. Shafted again, as it were.

                    2. re: Mawrter
                      w
                      wally Aug 31, 2008 06:10 PM

                      So what salad spinner did you replace it with?

                      1. re: wally
                        Mawrter Aug 31, 2008 08:00 PM

                        I haven't yet, actually. I was considering the Zyliss, but meanwhile I'm doing fine with rinsing, then drying with a clean tea towel.

                        I actually am pretty pissed off because the Oxo one came with a lifetime warranty and I've replaced the outside bowl a bazillion times.... I feel that if they really want to stop replacing it, then they should make one that doesn't break. I never thought I was such a free market zealot, but this just hit a nerve with me. My dh bought a new Oxo (!@#$%^&*), which I plan to return, since the last thing I want to do is throw good money after bad.

                        1. re: Mawrter
                          w
                          wally Sep 2, 2008 04:01 PM

                          They make one that has a stainless bowl, but it costs twice as much and the lid is not interchangeable with the lids leftover from the others.

                          1. re: wally
                            MMRuth Sep 9, 2008 07:12 AM

                            My husband just bought the one with the stainless steel bowl for us, after our ancient salad spinner's bowl cracked. So far, I really like it - he's really into buying stainless steel anything whenever he can (including a stainless steel reamer that, needless to say, is completely ineffective - I much prefer my wood one).

                            1. re: MMRuth
                              flourgirl Sep 13, 2008 07:22 AM

                              Wood reamers rock! I love that such a simple and cheap tool works so perfectly.

                              1. re: flourgirl
                                Stephanie Wong Dec 14, 2008 10:34 PM

                                I'm not familiar with using a reamer in cooking? What/how do you use it?

                                1. re: Stephanie Wong
                                  c
                                  chocolateman Dec 14, 2008 11:24 PM

                                  I think it's for citrus fruit to get juice it.

                                  1. re: Stephanie Wong
                                    flourgirl Dec 15, 2008 03:54 AM

                                    Yes, it's for juicing citrus fruit and they work really really well. And cost under $5 at places like BBB.

                                  2. re: flourgirl
                                    Mr Taster Feb 6, 2011 10:17 AM

                                    I used to use a wood reamer for many years, until I discovered the AMCO citrus press. It works so much more efficiently (e.g. No seeds, & one 2 second squeeze renders virtually all extractable juice), and best of all no juice on your hands. One word of caution... There are lots of cheap models where the citrus juice causes the paint to peel off. After a year with te AMCO press, I see no indication ok this happening.

                                    Mr Taster

                                    1. re: Mr Taster
                                      h
                                      HillJ Feb 6, 2011 10:23 AM

                                      http://www.amazon.com/dp/B0002IBOAK/r...
                                      Or, if you're in the market for a handheld citrus press, consider buying one that is not painted at all.

                                      1. re: HillJ
                                        Mr Taster Feb 6, 2011 12:14 PM

                                        Cooks Illustrated rated the Norpro "not recommended" because the thing actually broke in their hands within the first few uses, and the citrus juice actually marred the stainless finish.

                                        Mr Taster

                                        1. re: Mr Taster
                                          h
                                          HillJ Feb 6, 2011 12:46 PM

                                          Well mine works great and I don't have any paint chip issues. The buyer ratings on Amazon are favorable and CI isn't on my radar for tools. Just sharing another option, Mr. T.

                                          eta: I just did a search on the Norpro and found at least a dozen 4-5 point ratings, so CI's review is not typical.

                                          1. re: HillJ
                                            Mr Taster Feb 6, 2011 12:57 PM

                                            Good to know! Couldn't tell from your post that you had practical experience with the Norpro. Thanks HillJ

                                            Mr Taster

                                            1. re: Mr Taster
                                              h
                                              HillJ Feb 6, 2011 01:25 PM

                                              My pleasure. I don't recommend w/out road testing :)

                                            2. re: HillJ
                                              h
                                              hobbess Feb 6, 2011 07:31 PM

                                              That brings up an interesting question when there's a divergence between the ratings of Amazon and Cook's Illustrated's equipment reviews- who do you side with?

                                              On one hand, CI will test a wider range and number of equipment in the same category than the Amazon user?

                                              But, Amazon user will have a deeper user experience with the tool because they could be use it for longer before they post a review on it.

                                              1. re: hobbess
                                                h
                                                HillJ Feb 6, 2011 07:51 PM

                                                hobbess, speaking for myself the answer is, me !
                                                nothing beats road testing a gadget.
                                                If I'm not happy with the performance, back in the box it goes; refund pls. Simple.

                                                I'll visit a retail shop and check out the gadget and then price it. I may wind up buying it elsewhere or at the retail shop depending on the deal. But, I never buy something I can't return if unhappy. So, commerical/written reviews are fine for general consumption, choices avail on the market..but I'd rather rec' the recommendation of someone (like Mr. T in this case) who has actually used the product in a home cooking environ. and has something important to share about their experience than a stand alone product review.

                                                1. re: HillJ
                                                  Mr Taster Feb 6, 2011 10:07 PM

                                                  The problem with Amazon reviews is the same as Yelp reviews... most people are prone to hyperbole and exaggeration and these forums do nothing to discourage it. While I definitely appreciate having a professional "staff" doing my equipment testing for me, HillJ's endorsement, as a long time & respected poster on Chowhound, means more to me than the reviews from either of the other two sources.

                                                  Mr Taster

                                                  1. re: Mr Taster
                                                    h
                                                    HillJ Feb 7, 2011 04:09 AM

                                                    Appreciate it, Mr T; that's why these threads are so darn useful to all of us.

                                                  2. re: HillJ
                                                    h
                                                    hobbess Feb 6, 2011 10:24 PM

                                                    I tried out a gadget one time and wasn't happy with it, but Marshall's wouldn't accept it even though I returned it with the receipt after a week I bought it.

                                                    Since then, I've been hesitant to even break any item out of its package to test it in case I want to return it only to have the store block that.

                                                    1. re: hobbess
                                                      h
                                                      HillJ Feb 7, 2011 04:08 AM

                                                      hobbess, sorry to hear about your returns experience. I won't buy w/out a solid return policy or the ability to test out a product. Especially some of the small kitchen appliances out there today. Funny, you should id Marshall's. Sometimes the repackaging at the store clearly looks like the return policy is light. Some of my better (when it was necessary) return experiences have been to Sur la Table and Target.

                                                      1. re: HillJ
                                                        boredough Feb 7, 2011 04:31 AM

                                                        Bed Bath& Beyond will let you return anything anytime -- even if it's been clearly used.

                                                        1. re: boredough
                                                          h
                                                          HillJ Feb 7, 2011 04:50 AM

                                                          Good to know, boredough.

                                      2. re: MMRuth
                                        c
                                        chazzerking Dec 16, 2008 05:00 PM

                                        Amen , Amen. I put mine in a yard sale and went back to wood. the handle was fine, but doesn't even come close in effectiveness in getting the juice out.

                                        1. re: chazzerking
                                          JonParker Feb 6, 2011 10:58 PM

                                          I got one of the old time glass reamers that's really amazing -- the kind with a reamer in the center, a second level for catching pulp and seeds and a lower level for the juice. I think it beats my wood reamer.

                                  3. re: wally
                                    r
                                    rtms Sep 6, 2008 04:13 PM

                                    I do like my salad spinner - even with the unfortunate interaction between the plastic lid and the hot toaster!

                                2. m
                                  Mother of four Aug 31, 2008 06:35 PM

                                  The brush that holds the dish washing soap is horrible. I have had three so far and had to return all of them.

                                  4 Replies
                                  1. re: Mother of four
                                    m
                                    MargotB Sep 5, 2008 05:23 PM

                                    I completely agree! Most of their products are pretty good, but the dish washing brush is very poorly designed -- head is too big. Overall a clumsy, heavy item -- the last thing you'd want to use every day.

                                    1. re: MargotB
                                      m
                                      Mother of four Sep 6, 2008 02:55 PM

                                      My problem was, the rubber piece that you press to let the soap out, died on me. I would keep pressing, but no soap!!!!

                                    2. re: Mother of four
                                      s
                                      Stuffed Monkey Dec 19, 2008 08:34 AM

                                      Agree on the soap brush. The rubber button split and stopped working when the brush was still pretty new. Replaced it with an all plastic one from KMart that has a plastic lever. Working really well and the cost was $1.99. But I do love my OXO vegetable peeler.

                                      1. re: Mother of four
                                        s
                                        sparkareno Jan 21, 2010 11:04 AM

                                        I thought it was just me. I have gone through so many of these. I don't have a dishwasher so the concept on this is good but they don't last long. And their customer service sucks. It says lifetime satisfacion but they want you to return the broken product---by the time I find a box, package it & spend $$ on postage I might as well buy a new one. Really bad CS.

                                      2. b
                                        Bobfrmia Sep 1, 2008 07:30 PM

                                        The can opener that doesn't leave a sharp edge bats about 50-50 after a year or so. Just about ready to go back to electric.

                                        4 Replies
                                        1. re: Bobfrmia
                                          coney with everything Sep 13, 2008 11:22 AM

                                          I was thinking of posting about the can opener. We have the same problem. It's funny, CI liked this product and they're usually decent for equipment recommendations.

                                          I have a long-bladed OXO knife that came apart, but the miniature chef's knife is one of my favorites. All the other OXO stuff I have--tongs, peeler, mandoline--I like.

                                          1. re: coney with everything
                                            erica Sep 16, 2008 02:04 PM

                                            My OXO can opener is a bust! Works less than half the time.

                                            1. re: erica
                                              dcdavis Jan 2, 2009 02:12 PM

                                              I have had mine for years and no problem. I only use it for dog food. I generally don't eat canned food:)

                                              1. re: dcdavis
                                                m
                                                mikeww Jan 20, 2010 08:53 PM

                                                I use the locking can opener (not sure if they have another), and it has worked flawlessly for years.

                                        2. r
                                          RGC1982 Sep 2, 2008 02:53 PM

                                          I am not crazy about the way some of the tongs have held up in the dishwasher. The rubbery black material found on the tong's handle (on the outside) gets funny after a few runs in the hot dishwasher, and black rubber streaks start to show up on nearby plates and mugs, as well as my hands. They feel sticky to the touch. I am slowly replacing all of them with models that do not have any black rubbery material on the tong's arms. No issue with Oxo, just this particular model.

                                          5 Replies
                                          1. re: RGC1982
                                            s
                                            Scortch Sep 2, 2008 05:52 PM

                                            I'd have to say that Oxo is as hit or miss as any company out there. They have a rep as being well thought out (often true), well made (eh, usually - for the money), and attractive (very, very debatable). There so many of their products that I just would never buy as the ergonomic "innovations" seem to make them exceedingly fat-handled or just damn klutzy feeling. the asthetic on so much of their stuff just doesn't appeal to me. I do love the salad spinner, though the brake seems to be wearing a bit. Their measuring cups rock. I would love to see them go to glass for those, just to make cleaning a bit easier. Their insistence on rubber and plastic (I would suppose the idea is light weight for low stress usage) gets a bit tiresome. So much of their stuff I would feel more warmly to if it were glass (at least as an option). Probably the one thing I have to say that I absolutely am ape over is the cocktail strainer. For $5-$6, it's perfectly sized, solid as a rock, and just cool-looking to boot. I've even bought extras to give to friends so I don't have to use their flimsy strainers when visiting!

                                            1. re: Scortch
                                              flourgirl Sep 13, 2008 07:21 AM

                                              I agree. I find many OXO products to be clumsy and unattractive. I find the "fat-handled" products to be the most annoying as they are very hard to store. That said, I do have an OXO potato masher that is wonderful. I'm sure I have at least a couple of other items that are OXO but I think the majority of utensils in my kitchen are various lines of Norpro, Kuhn Rikon etc.

                                              FWIW, I found an OXO salad spinner knock off at Marshall's for $10.00. I've had it for a few months now, it gets regular use and so far so good.

                                              1. re: flourgirl
                                                MMRuth Sep 13, 2008 11:38 AM

                                                My favorite utensils etc. for the kitchen are made by Rosle:

                                                http://www.roesle.de/english/

                                                http://www.cooksparaphernalia.co.uk/p... - they are on the expensive side (though those pound prices seem outrageous - I don't think I've made that much in dollars for those pieces), but work well and last forever (well, as close as forever as I've gotten to so far).

                                                1. re: flourgirl
                                                  m
                                                  mlgb Sep 13, 2008 12:12 PM

                                                  Sorry you find the fat handles so unattractive and clumsy, but they are targeted to people with grip problems..arthritis, tendinitis etc. Come back in about 30 years...

                                                  1. re: flourgirl
                                                    w
                                                    WTBD Dec 15, 2008 02:18 AM

                                                    I used to have all OXO/Xyliss in my kitchen and I loved everything. I helped my sister and her husband move apartments at one point, and was confused to find that none of their OXO utensils had the grips on! Turns out, her husband hated the grips and ripped or peeled them all off, leaving a whole bunch of ugly, useless utensils taking up space in their drawer. He didn't seem to miss them when they got to their new apt and discovered that I had thrown it all out.

                                                    I gave up my OXO/Xyliss when I moved to England and have found perfectly fine replacements, but really miss the can opener and tongs...

                                              2. MsDiPesto Sep 9, 2008 07:09 AM

                                                Most of the OXO brand items that my ex and I obtained performed very well. The only one I had a problem with was the can opener, which would frequently not work for me (by which I mean that there were always sections of the lid that would not be penetrated by the blade of the opener). Consequently I bought a Henckels can opener for myself that just seems to perform better.

                                                1. r
                                                  rbeats Sep 9, 2008 07:59 AM

                                                  One thing worth noting, those who have Oxo products gone bad, is that their customer service is really great: I called them when the knob for our salt shaker twisted off, more to say "hey, this happened" as opposed to "fix it, you jerks" and they immediately offered to ship out a new one free of charge. Companies that are willing to keep my business and fix problems get my money time and again!

                                                  1. h
                                                    heWho Sep 11, 2008 08:25 AM

                                                    Most all of OXO's products are great. However, I have their garlic press and it's not so hot. The hopper is really hard to clean and it leaves a lot of wasted garlic on the sides of the press. There are better ones out there.

                                                    I can't see complaining about the salad spinner though, it's the best one on the market, I use it constantly without issue.

                                                    11 Replies
                                                    1. re: heWho
                                                      m
                                                      Mother of four Sep 12, 2008 09:44 AM

                                                      Try the Kuhn Rikon Epicurean garlic press . I just bought it after my very old one died, and I love it. A bit pricey, but free shipping from Amazon.

                                                      1. re: Mother of four
                                                        l
                                                        LabRat Sep 12, 2008 09:57 AM

                                                        I replaced my Oxo garlic press with the Kuhn Rikon Epicurean, the difference is like night and day. Less waste, less mess, less effort.

                                                        1. re: LabRat
                                                          m
                                                          Mother of four Sep 17, 2008 06:13 PM

                                                          I agree, everytime that I use it I like it more and more!

                                                          1. re: Mother of four
                                                            r
                                                            rememberme Dec 15, 2008 10:22 AM

                                                            I gave up on garlic presses years ago and grate cloves on a small hand-held grater that i also use for zesting citrus, and for grating nutmeg. But now and then I wonder if I'm missing something without a garlic press. Should I get one?

                                                            1. re: rememberme
                                                              t
                                                              taos Dec 15, 2008 04:12 PM

                                                              Grating garlic on a zester sounds like a terribly messy operation. I like a good garlic press but a lot of people don't. Rather than a zester or grater, they just take out a good knife and chop finely.

                                                              1. re: rememberme
                                                                Scargod Dec 24, 2008 03:15 AM

                                                                If I'm doing a small amount, say a half-dozen cloves, or less, then I will mince them with a knife. If I do more I use the press. I weigh the chore of cleaning the press and potential waste. I just made a huge pot of chili and used my OXO press. Garlic was coming out ALL the orifices and made quite a mess.
                                                                I think garlic cloves are generally too small to grate without taking your fingernails or fingertips off in the process.

                                                                1. re: rememberme
                                                                  m
                                                                  Matash Jan 8, 2009 05:30 PM

                                                                  Sure thing.. A zyliss is the greatest for me. what is better than putting your garlic through skin and all

                                                            2. re: Mother of four
                                                              Mawrter Jan 8, 2009 10:27 AM

                                                              I don't do garlic presses, but I am currently in love with my new, fabulous, cheap red Kuhn Rikon paring knife (available at Kitchen Kapers & elsewhere). It's so many times better than the Oxo paring knives I've had - like comparing a brand-new Mercedes versus a broken skateboard.

                                                              1. re: Mawrter
                                                                m
                                                                Matash Jan 8, 2009 05:33 PM

                                                                Well it is time for me to try another new kitchen goodie. where is Kitchen Kapers
                                                                Anyone ever see this Kuhn Rikon paring knife in Montreal

                                                                1. re: Matash
                                                                  Mawrter Jan 9, 2009 04:56 PM

                                                                  No, but I'd love to come look for it, because ANY reason to go to Montreal is a good one. J'adore votre ville! :-)

                                                                  KK is a regional chain in the greater Philadelphia area. They exist online, too, not sure if it's a good deal for your or not with shipping, rate of exchange, etc. Another good (even better) one from my area is Fante's - fantes.com. Highly recommend.

                                                                  But the KR knife is mass produced and mass distributed, so there's probably no reason for you to extend yourself very much to get your hands on one. I should come over to the Montreal chow board and read to get my Montreal fix.

                                                            3. re: heWho
                                                              l
                                                              LolaP Dec 8, 2009 11:27 AM

                                                              Ugh, yeah, the garlic press is the worst! I really regret buying it. Actually, I am not an oxo fan because I don't like the giant handles on everything. They make my hands tired and seem sized for very large-handed people.

                                                            4. sbp Sep 12, 2008 10:05 AM

                                                              The spatula -- the thick ergonomic handle is hollow. When it comes out of the dishwasher, it's full of water. Something I discovered when dirty,soapy dishwasher started dripping into my saute pan full of food.

                                                              2 Replies
                                                              1. re: sbp
                                                                m
                                                                mlgb Sep 13, 2008 12:08 PM

                                                                Do you have a crack or open seam where the handle is attached? Mine don't do that. Sounds like a broken or defective one.

                                                                1. re: sbp
                                                                  goldy12 Jan 2, 2009 05:05 PM

                                                                  Oooh- the same thing happens to me! It's not so much dripping, just water oozing out from the seam in the handle. Going forward I prefer one-piece construction on handles of items I put in the dishwasher.

                                                                2. h
                                                                  HLing Sep 13, 2008 02:47 PM

                                                                  when my brother was in town and needed something convenient to get hot water for the trade shows I got the OXO LiquidSeal Beverage Container in a hurry for it's size and my blind trust in OXO. They were on sale at Zabars. Well, the dispenser is well designed except that the plastic fume is awful, making anything you put in there stink. It didn't keep liquid hot, or cold, either. I've since soaked and soaked and washed it, but the smell doesn't go away.

                                                                  On a positive side I have had a OXO brush forever before I just realized recently, the extra feature at the head of the brush, a thin scraper that was shaped perfectly for those stubborn stuck on stuff on the pan. I can't believe that all this time, (had it so long that the brush part as already started to wear down) I didn't know i could use that part. Duh.

                                                                  1. t
                                                                    taos Dec 14, 2008 07:40 PM

                                                                    I've had a number of Oxo products. Here's my report from worst to best:

                                                                    Multi Grater: Failed almost immediately after the plastic body cracked. I now use it as two separate flat graters which is probably not what was intended.

                                                                    Ice Cream Scoop "Points": Works OK. Sturdy, does not bend. However the bowl of the spoon started to corrode almost immediately.

                                                                    Locking Tongs: I have the 10" size in both regular version and the version with nylon tips. Use them all the time. Marvelous. However, I don't have a dishwasher and I wonder how the locking tab might hold up to harder use.

                                                                    Garlic Press: Crushes garlic quite well but metal head corroded right away eeven when used exactly according to the directions.

                                                                    Silicome Sink Strainer. Lovely looking if a sink strainer can be lovely. Food can get slimy on the silicome part in a way that it doesn't on metal, but a nice solution to the problem of not having a garbage disposal.

                                                                    Corer: Works fine but rusts if not cleaned and dried immediately after use.

                                                                    Cheese Plane: No problems. Sharp, smooth, sturdy.

                                                                    Grater (flat grater): Excellent. Sharp, easier to use. Does the job.

                                                                    1. j
                                                                      Jack_ Dec 15, 2008 04:06 AM

                                                                      The Kitchen Scissors are crap. They will not cut unless you use 3 hands, 2 to hold whatever you are cutting tight and a 3rd for the scissors

                                                                      1. tommy Dec 19, 2008 09:10 AM

                                                                        I'm not a fan of their tongs. They'd don't grab as well as edlund tongs, and I don't need the extra plastic product on the handle

                                                                        6 Replies
                                                                        1. re: tommy
                                                                          ChinoWayne Dec 19, 2008 09:14 AM

                                                                          I'm just the opposite of you, I think the Oxo tongs grip food just fine, and the "rubberized" pads feel much better in my hands than bare metal.

                                                                          1. re: ChinoWayne
                                                                            tommy Dec 19, 2008 10:18 AM

                                                                            do they grip just fine, or, better than Edlund tongs.

                                                                            1. re: tommy
                                                                              ChinoWayne Dec 19, 2008 10:21 AM

                                                                              Never used Edlund, never had a problem with Oxo. It's probably a case of everyone having their own personal preference. My Oxo vegetable peeler beats the hell out of the old fashioned all metal junk also.

                                                                              1. re: ChinoWayne
                                                                                tommy Dec 19, 2008 11:17 AM

                                                                                Obviously it comes down to personal preference. For every comment on this thread about a not-so-good product, there are plenty of people who would defend it. I have both, so my opinion is base on a strict comparison, but even so, on personal preference. I'd recommend the Edlund tongs over Oxo because they grab things like pot lids, oven racks, and pans better than the scalloped Oxos in my experience.

                                                                                1. re: tommy
                                                                                  Scargod Dec 19, 2008 11:35 AM

                                                                                  I think you have made an over-generalization. Broken plastic, weeping elastomeric rubber and other defective materials have nothing to do with personal preference. I'll leave performance out of it (though I feel strongly that my garlic press doesn't perform), since that could be subjective.
                                                                                  Ergonomics, looks, color and perceived performance do come down to personal preference and is subjective.
                                                                                  Don't be offended because some like the tongs and you don't. I have one OXO and it is OK, but slightly flimsy, but the Kitchenaid tongs are the best I have ever had. I haven't tried the Edlund's. Frankly, they look like the flimsy stainless ones that now reside in my drawer and don't get used....

                                                                                  1. re: Scargod
                                                                                    tommy Dec 19, 2008 12:36 PM

                                                                                    Thank you. Now I understand.

                                                                        2. c
                                                                          Cary Dec 19, 2008 09:40 AM

                                                                          I would have to say their rolling pin. I found one at a second hand store for a few bucks and decided to give it a try. They tout a nonstick coating, but things stick to it like normal rolling pins. Not worth the normal retail price.

                                                                          1 Reply
                                                                          1. re: Cary
                                                                            c
                                                                            charlesbois Dec 19, 2008 10:06 AM

                                                                            I agree on the rolling pin. Didn't like it as much as i thought it would. But I got about 15 different oxo products on sale for 75% off at my local Kroger, so pretty much everything I bought was worth it.

                                                                            Also, the teakettle I got has a whistler lid that is lifted when you pick up the kettle by the handle. I think the handle is defective, as it leaves the whistler up and you have to make sure to push it down. But it only costs $8, so for that price, I can make sure the lid is pushed down.

                                                                          2. m
                                                                            MEH Dec 20, 2008 10:18 AM

                                                                            Hi!

                                                                            I generally like Oxo products, but the Mandoline Slicer was bad. The blade was too dull and turned everything I tried to slice with it into mush. Not good!

                                                                            Mary
                                                                            www.BestinKitchen.com

                                                                            1 Reply
                                                                            1. re: MEH
                                                                              t
                                                                              The J Train Dec 23, 2008 08:29 PM

                                                                              This is exactly what I was coming in to post about. The Mandoline is generally well-designed, easy to clean, etc., but I'm pretty sure the blade is made by Fischer-Price. It's like trying to slice an onion with a bench scraper.

                                                                            2. m
                                                                              mliew Dec 21, 2008 01:58 PM

                                                                              Surprised nobody has mentioned the foldable dish drying rack yet:

                                                                              http://www.oxo.com/OA_HTML/xxoxo_ibeC...

                                                                              Things I don't like about it are:

                                                                              1. The drip tray is not slanted enough so water tends to collect on it rather than move towards the drain.

                                                                              2. The spout on the end of the drip tray has a strange little lip on the end of it that curves up slightly. The result is that water won't flow past it and it sort of collects on the spout and molds.

                                                                              3. The rack is supposed to be completely stainless steel, however mine is rusting where the metal bars come together (due to welding perhaps?).

                                                                              4. Knife holder that goes where all the silverware goes is not deep enough for most knives other than steak knives. This isn't a major problem though since the rack also has a horizontal knife rack which works pretty well.

                                                                              Overall its the first OXO product that I've had major complaints with. The rest of the their stuff that I've bought works great.

                                                                              1 Reply
                                                                              1. re: mliew
                                                                                Scargod Dec 22, 2008 06:30 AM

                                                                                Shouldn't rust. Projection welding is used to join the wires and nothing is added or introduced. They are just fused together.
                                                                                Seems like another case of OXO using inferior materials. Some stainless can rust in spots, especially if it is poorly alloyed and manufactured and especially if it comes from Asian sources. I'm not saying that all of their stainless is bad, but likely a quality control issue where there are bad batches and they get through.

                                                                              2. Aromatherapy Dec 22, 2008 09:08 AM

                                                                                Their take on a waiter's corkscrew.

                                                                                1. Caralien Dec 22, 2008 01:02 PM

                                                                                  The good from Oxo: Steel salad spinner & carrot peeler
                                                                                  Bad: everything else, including steel reamer (first, it looks like a BDSM item, secondly, it's finish comes off from the citric acid, thirdly, the rubber handle is slippery compared to wooden variety), can opener (too bulky, not impressed with quality for price), Multi grater (already stated above), paring knife (mediocre), oyster shucker (didn't work well)...

                                                                                  The gripper-parts always get filled with gunk which then has to be cleaned with a knife.

                                                                                  2 Replies
                                                                                  1. re: Caralien
                                                                                    Scargod Dec 23, 2008 06:32 AM

                                                                                    And what does the wood reamer look like?
                                                                                    I have an old glass bowl type (see pic) and I just don't get the hand-held ones (though I admittedly haven't tried one). Who wants seeds dropping into your food/ingredients? If you strain it later you have just added another step and more dirty items.

                                                                                     
                                                                                    1. re: Scargod
                                                                                      Caralien Dec 30, 2008 10:18 AM

                                                                                      The gleaming chrome and rubber reamer was oftentimes picked up at my parties with lewd but funny comments, but actually didn't work as well as the wooden one (wood, unless as a handle, is not as popular for the rubber crowd). I have a clear glass bowl type also, but don't use it because it takes more effort. I usually squeeze the juice into a cup, where the seeds fall to the bottom. It's not really that more more of an effort to clean the cup and reamer as the glass bowl version.

                                                                                  2. l
                                                                                    LenNJ Dec 22, 2008 01:46 PM

                                                                                    I really like OXO - except for their knives. I'm addicted to the soft rubber handles but out of all my OXO knives which is about 11 (steak set included) 4 have separated at the shaft - one brand new. I'll stick with full tang going forward - my Calphalon set never gave me any issues.

                                                                                    1 Reply
                                                                                    1. re: LenNJ
                                                                                      l
                                                                                      Leolady Jan 2, 2009 01:43 PM

                                                                                      I am not fond of the knives and a few other pieces, but overall I love Oxo products. Those soft rubber handles are so comfy!

                                                                                    2. p
                                                                                      posh Dec 30, 2008 08:40 AM

                                                                                      I used an oxo mandoline once and thought it was just plain dangerous. Maybe they installed the blade backwards or something.

                                                                                      1. AmyH Jan 2, 2009 12:21 PM

                                                                                        I am always cutting corn off of the cob for my kids with braces, so my husband bought me an OXO corn cob scraper. Tried it once and it was absolutely awful. You were supposed to scrape it down the side of the cob and the corn would collect in a little pouch. But the blades would keep getting caught on the cob and it was just frustrating. I went back to using a knife and he took it back to wherever he bought it.

                                                                                        1. k
                                                                                          kathrine Jan 6, 2009 02:51 PM

                                                                                          Most definitely!

                                                                                          Here is my list:

                                                                                          The large Multi-grater with plastic handle that broke less than a month after being purchased.

                                                                                          The safe edge can opener than doesn't actually open anything and if the can has the tiniest flaw, will not hold onto the edge.

                                                                                          I had a garlic-press that the metal section at the top tore out as I was pressing garlic. ( I guess it couldn't handle my brute strength!)

                                                                                          I also have a pastry brush that if you use it, you get hair in your food.

                                                                                          4 Replies
                                                                                          1. re: kathrine
                                                                                            Scargod Jan 7, 2009 04:56 AM

                                                                                            You are obviously very hard on tools or you are misusing them.
                                                                                            Some suggestions:
                                                                                            Multi-grater and garlic press-Obviously you are really a guy or you need to stop working out at the gym. Multi-grater means it can do many things but not wood (contrary to suggestions that "it's just like a wood rasp", and it can't do multiple pieces of wood at the same time!
                                                                                            Garlic press- just that. It can't give you walnut oil.
                                                                                            Can opener- try the other end of the can. Nowadays many cans can't be opened from either end.
                                                                                            As for the pastry brush-when using it wear a hair net.
                                                                                            PS: no need to thank me

                                                                                            1. re: Scargod
                                                                                              sebetti Jan 7, 2009 02:03 PM

                                                                                              after I killed 3 garlic presses, I just gave up and do by hand...and I have itty-bitty girly hands. Initially I was pissed off and thought I was just buying the worst presses (one was an Oxo) but a catering friend of mine laughed at me and said that he killed one every few months and that they were built to die.

                                                                                              1. re: Scargod
                                                                                                k
                                                                                                kathrine Jan 7, 2009 02:48 PM

                                                                                                Ha! Thanks for the laugh. :)

                                                                                              2. re: kathrine
                                                                                                fruti Jan 8, 2012 07:36 AM

                                                                                                I too had the garlic press fail - part of the hinge mechanism just sheared off. I called for replacement and had to call a few times and speak to a supervisor because I didn't want to pay to ship it back as that really would cancel any credit. I offered to send a photo. They finally said that wasn't necessary. I bought another brand of garlic press and love it. I asked for the herb roller instead and was worried it would be a wall flower in the utensil drawer but it works great.

                                                                                                Love the salad spinner, peelers and other items. Always hand wash everything - our dishwasher is storage for dog food and toys.

                                                                                              3. d
                                                                                                dmd_kc Jan 6, 2009 10:51 PM

                                                                                                Ditto what others have said: The mandoline is the best-designed one on the market -- except for the blades, which are literally duller than butter knives. You could not possibly cut your finger on it in a million years. It pounds every vegetable and fruit into mush. MAYBE you could cut a banana on it. I simply can't believe a product like this made it to market. Really too bad, since the legs and food-holder are genius. Back to my incredibly hazardous but razor-sharp Benriner. It makes cooking dinner like an Indiana Jones movie! Will he get to the table with ten fingertips?

                                                                                                That being said, I don't own a lot of their items, but the replaceable-blade vegetable peeler is the sharpest and most ergonomic utensil I've ever owned. And since I never ever put plastic of any kind into the dishwasher, I've had nothing but great service from my pump-style salad spinner.

                                                                                                In general, though, I find their handles too large for comfort -- and I'm a man with big hands. I know my mother, who is way smaller than I, loves them.

                                                                                                1. Passadumkeg Jan 7, 2009 04:12 PM

                                                                                                  Boy, this post made me feel old and out of it. I had to google Oxo to find out what it was and then go rifle my kitchen drawers and utensil rack. My wife asked me what I was doing and I said look for Oxo; to which she replied, "What's Oxo?" Nope don't have any, but I did find out my one new fangled utensil is a Zliss potato peeler! My wife and I giggle about our matching red wood handled 50's utensils we each inherited form our mom's. I guess we just have the retro look.

                                                                                                  1. DiveFan Jan 9, 2009 02:37 PM

                                                                                                    I'm surprised no one has mentioned - the cushioned rubber handles are very difficult to keep clean!
                                                                                                    The little grooves just suck up all little bits of stuff and don't want to let them go.

                                                                                                    1. tommy Jan 9, 2009 05:06 PM

                                                                                                      I'm getting the impression that the answer to the OP's question is "yes".

                                                                                                      1. Scargod Jan 17, 2009 10:52 AM

                                                                                                        I suspect this is an obsolete product, but eight or so years ago I bought a OXO spatula with about a .010" - .020" thick piece of stainless steel sheetmetal attached to two fingers of thick wire coming out of a rubber handle. It works pretty well if you use it for very light-duty applications. It's great for picking up an egg, a small pancake or cookies because of its super-thinness, but pretty much worthless for many or most things you would use a normal spatula for. It's slightly concave top surface gives it ridgidity if picking something up or flexibility if pressing down on the bottom. Thus it is great at staying flat against the bottom of a skillet or flat surface.
                                                                                                        You cannot press with the back of it because it will just bend over and if you stress it much at all on the top side it will buckle. However, once kinked, from bending it back (from the top), it's pretty much useless. As I said, it appears to be discontinued.

                                                                                                        1. stuck in Hartford County Jan 17, 2009 12:09 PM

                                                                                                          I hate my OXO spatula- the BIG rubber grip takes up too much room in the drawer or holder. Plus, when I wash it, water gets in there and leaks out just when I have it poised over something that would be ruined with the addition of any water. Waaaah!!!

                                                                                                          1. h
                                                                                                            HillJ Jan 17, 2009 04:34 PM

                                                                                                            I purchased an OXO mango slicer and wound up returning it. After several attempts, I had to laugh at myself for thinking this gadget was going to be "magic" as opposed to a good sharp knife. Hype.

                                                                                                            1. hobbybaker Dec 9, 2009 01:54 PM

                                                                                                              How about a fat separator? I am considering to buy one from OXO ( 2 cups or 4 cups size) or Trudeau. There are many mixed reviews and I am wondering what to do.

                                                                                                              1. Paulustrious Dec 10, 2009 04:53 AM

                                                                                                                In general I have found the Zyliss products to be better. Or at least they suit me.

                                                                                                                Hobbybaker: The amazon reviews seem to think this is a good product

                                                                                                                http://www.amazon.com/Oxo-Good-Grips-...

                                                                                                                2 Replies
                                                                                                                1. re: Paulustrious
                                                                                                                  h
                                                                                                                  hobbess Jan 19, 2010 11:56 PM

                                                                                                                  I get concerned about the rapid expansion of the Oxo product line, especially now that they're moving beyond kitchenwares into household goods, garden tools, and even auto stuff as well.

                                                                                                                  Sometimes, you look at their stuff and you shake your head. $6 for a fly swatter that looks exactly the same as any other fly swatter. I used to get the feeling, probably mistaken, that they wouldn't release something unless it brought something new to the table.

                                                                                                                  But, now, with all their expansion, I wonder if they could maintain that same focus on design and quality that they became famous for.

                                                                                                                  1. re: hobbess
                                                                                                                    MMRuth Jan 21, 2010 12:44 PM

                                                                                                                    I was given an Oxo cheese slicer - the kind with the wire - and it's pretty much useless.

                                                                                                                2. tcamp Jan 21, 2010 06:03 AM

                                                                                                                  Pizza cutter. Sucks. We gave one to my MIL and last visit it broke when we were cutting a pizza with it. I may have been exerting a little extra force to get through the thick costco cheese but the non-brand wooden handled one we have at home never has a problem with my style.

                                                                                                                  1. j
                                                                                                                    jmorri26 Jan 21, 2010 12:51 PM

                                                                                                                    Honestly, I just don't like any of their products. Too chunky, if that makes sense. All extra knobby, thick tools with rubber grips...no thanks. I have a few though, sadly. Only one I like is my citrus reamer- plain old wood oddly enough. I'm shocked they didn't make it out of white shiny plastic and black rubber!

                                                                                                                    1 Reply
                                                                                                                    1. re: jmorri26
                                                                                                                      stuck in Hartford County Jan 22, 2010 04:33 AM

                                                                                                                      Those huge rubber grips take up too much room in the drawer/dishwasher/counter tins. Plus, as I mentioned earlier in this post, water accumulates inside the rubber grip and runs out into whatever you are preparing. Gross! So you have to keep pulling those rubber handles off and dumping out the water...such a pain. I have an image in my mind of this huge landfill full of those silly, non-recycleable rubber grips. Not pretty.

                                                                                                                    2. RetiredChef Jan 22, 2010 10:57 AM

                                                                                                                      Hmmm, I would ask:

                                                                                                                      Is there such a thing as a good OXO product?

                                                                                                                      Admittedly, I’ve only used two oxo items, a pizza cutter that broke the third or fourth time we used it and a potato peeler that is useless, because it doesn’t work very effectively. I didn’t even know it was possible to make a potato peeler that doesn’t peel until I tried this piece of #$@.

                                                                                                                      2 Replies
                                                                                                                      1. re: RetiredChef
                                                                                                                        Paulustrious Jan 22, 2010 11:23 AM

                                                                                                                        I agree. Zyliss is much more a-peeling. We have assigned our Oxo products to downstairs due to handle bloat, as not enough of them will fit in the utility niche of the cutlery tray.

                                                                                                                        1. re: RetiredChef
                                                                                                                          h
                                                                                                                          hobbess Jan 23, 2010 01:20 AM

                                                                                                                          I'm surprised that multiple people hated Oxo's pizza cutter since I remember that was the favorite of Cook's Illustrated for pizza cutters. Although, I'd have to actually go to CI's website to check and I hate to do that because of the way they squeeze every dime from their readers.

                                                                                                                          I appreciate the fact that Oxo tries to put more thought into its designs than other companies, and that costs money and time to do it. And, that's why Oxo tends to be more expensive although I'm curious how much more if we compared it to other tools from other companies that used similar materials.

                                                                                                                          But, just because it puts more time and effort into its design doesn't necessairly mean it puts that same effort into its materials. Although, with their satisfaction guarantee, you'd think Oxo would be more careful about that since it could come back to bite them.

                                                                                                                        2. b
                                                                                                                          bear Jan 23, 2010 10:20 AM

                                                                                                                          I've had mixed results from Oxo, too, but I still tend to check out their products first when buying.

                                                                                                                          What I love:

                                                                                                                          salad spinner (a thing of beauty after a year or so)
                                                                                                                          can opener (so easy to turn)
                                                                                                                          vegetable peeler (such an improvement over the cheap ones of my childhood...no wonder I always sulked when I had to peel the potatoes.)
                                                                                                                          apple corer (thanks for the recommendation, Candy!)

                                                                                                                          What I had problems with:

                                                                                                                          thin, flexible plastic spatula (warped right away)
                                                                                                                          garlic press (ineffective and wasted garlic)
                                                                                                                          the dish rack (3 prongs for holding glasses snapped off and the rubber drain spout warped. I felt ripped off for $50 or so. Not recommended!!!!)
                                                                                                                          pizza cutter (broke too soon)

                                                                                                                          I'm more neutral toward the tongs, spatulas and spoons I've had over the years.

                                                                                                                          1. carswell Jan 23, 2010 06:19 PM

                                                                                                                            The zester. The cutting edge isn't sharp enough or angled properly. The metal isn't stiff or strong, so it bends when you apply pressure to compensate for the dull cutting edge. To compensate for the bending, you have to grasp the metal more than the handle -- uncomfortable and somewhat dangerous due to the square edges and a tab-like protrusion (which I suppose is meant for making wide zest ribbons). The much-touted handle just gets in the way. All in all, an ergonomic mess.

                                                                                                                            Friends who have the mandoline hate it.

                                                                                                                            2 Replies
                                                                                                                            1. re: carswell
                                                                                                                              j
                                                                                                                              jmorri26 Jan 30, 2010 02:47 PM

                                                                                                                              I was given the same zester as a wedding gift and totally agree! Ugh! The twist cutter is rounded metal so if you even attempt to cut a twist of rind off a citrus it just rips the skin after much pressure applied. What a waste.

                                                                                                                              1. re: carswell
                                                                                                                                philbkr Jan 31, 2010 04:56 AM

                                                                                                                                Totally agree about the mandoline. Can't figure out how the folks at Cooks Illustrated Test Kitchen chose it as #1. Such a waste of money!!

                                                                                                                              2. trolley Jan 31, 2010 07:02 PM

                                                                                                                                going to be the voice of dissent here but my oxo vegetable peeler sucks! it has a hard time penetrating into the skin and skims the surface. also, the plastic behind the blade makes it difficult to clean. i'm back my old cheap veggie peeler and paring knife.

                                                                                                                                1 Reply
                                                                                                                                1. re: trolley
                                                                                                                                  coney with everything Feb 1, 2010 04:43 AM

                                                                                                                                  I've found that the OXO peeler doesn't work well if you are peeling AWAY from you. I use mine for potatoes, apples, etc., where I slowly peel TOWARD me. I have a cheap all metal peeler that I use for carrots, that doesn't work well on potatoes.

                                                                                                                                2. a
                                                                                                                                  Addie02128 Jan 7, 2012 07:32 PM

                                                                                                                                  Unfortunately Oxo has lost its way. The original concept for their products came about when one of the original owners saw his grandmother struggling to use the all metal potato peeler. Her hands were arthritic and it was very painful. He designed a new peeler for her with a soft rubber handle. He went on to design other kitchen tools with the same object in mind. The brand name Oxo are the hugs and kisses for his g'mother. Over the years they have resorted to making their products with cheap plastic that breaks. A lot of the products are too large for elderly to hold. Quality Control seems to be a thing of the past. If you have any of the original products that have soft rubber handles, hang on to them. You will not be able to replace them.

                                                                                                                                  1. Jay F Jan 7, 2012 10:00 PM

                                                                                                                                    I returned their potato masher after one use. The "give" in the handle made my hands hurt more, because it lengthens the arc of motion.

                                                                                                                                    I love their teakettle, though. And they have excellent customer service.

                                                                                                                                    1. Chemicalkinetics Jan 8, 2012 12:08 AM

                                                                                                                                      I dislike this one. The Soap Squirting Dish Brush:

                                                                                                                                      http://www.amazon.com/OXO-Good-Grips-...

                                                                                                                                      It does not make a good seal and therefore does not squirt the soap.

                                                                                                                                      1. tim irvine Jan 8, 2012 08:24 AM

                                                                                                                                        My general impression of OXO is that they are good, not great, products to appeal to folk who want a kitchen full of matching stuff, a philosophy I eschew. Sometimes the right item costs more than OXO and sometimes, usually, less. In the case of Rosle, nice stuff but appears always to be the most expensive and not necessarily superior option.

                                                                                                                                        1. j
                                                                                                                                          joanemck Jun 22, 2012 07:05 PM

                                                                                                                                          Yes! I got an OXO ice cream scoop that I thought was metal but it appears to be hard plastic with a silver metallic paint covering. The metallic paint has bubbled and cracked. I don't know how much of the paint my kids and I have ingested before I finally stopped using it. I am going to write to OXO to let them know about this defect.

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