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Wok Box in Edmonton

Wok Box opened a location on Jasper Ave and 112 Street. I have eaten two meals from that location; both times my meal was anything but appetizing.

The first meal I ate was their version of Pad Thai. The Pad Thai was flavourless and overly oily. As well, the Pad Thai had no heat to it.

The second time i went to the Wok Box I ordered their black bean and beef on noodles (lunch size). First, the portion was a joke- it would feed a model, but not your average joe or average jane. Second, the bowl the meal was served in was so small that I had no room to manoeuver anything around in the bowl without flipping something onto the table. Third, the meal was so overly salted that I gave up after three bites.

I know the Wok Box serves fast food and to give some allowances for that reason, but both times I went to the Wok Box the food was subpar. I am willing to give it another chance if there are any positive comments on the Wok Box.

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  1. I can't figure out how this place not only survives, but has turned itself into a city-wide chain. The food is HORRIBLE - I have tried it twice and the second time it was almost inedible. I've heard various rumours - that the owner from the Wok Box was a co-owner of Oodle Noodle and the two had a falling out, hence both establishments resulting. IMHO Oodle Noodle is far, far superior and I only like about half of the menu there.

    1 Reply
    1. re: ihatepickyeaters

      I see that Oodle Noodle is opening a new location on Jasper Ave and 109 Street in October...will be a welcome addition to the take-out scene in the area.

    2. Overpriced stir fry, and not even good stir fry at that.

      If you want fast food you'd be better off going to Thai Express in City Centre mall. There's always a very long line up though, so go early or later. The Viet/Chinese place on 101 st across from Commerce is okay too, but pricier than Chinatown. Can't remember the name - Moon something?

      Or if you have time, go to Chinatown instead for a cheaper and tastier meal.

      1 Reply
      1. re: anonymoose

        Moon Garden. We tried it a few weeks ago, horrible service, overcooked food. Wouldn't be going back any time soon.

        Went to Wok Box as well - they use too much salt in their dishes. Won't be going back there either.

      2. Sorry, no positive comments here. I tried Wok Box once only - only very young people working there - measuring an amount of chopped up vegetables, and measuring an amount of prepared meat, frying it up with some bottled "sauce" that no Asian store would even think of selling to the public, plunking the mess onto rice or noodles, and calling it "black bean" or teriyaki or whatever. Why go there when you can go to a Chinese, Vietnamese, etc. restaurant and pay a lot less for better food? And I'd rather eat Edo fast food anytime over Wok Box.

        3 Replies
        1. re: Libertycafe

          Not a fan either, Oodle noodle is better by long shot!

          1. re: cleopatra999

            Again, we agree. Oodle Noodle is much better! Glad everything in the universe is right again :)

          2. re: Libertycafe

            I have Had good experiences at the wok box as far as salty it's in the sauce is what i was told buy one of the employees, at whitemud&17st they dont use salt just water and oil. i asked not to use oil and that was not a problem.. so i have had good food there and will go back again.

          3. I've only eaten at a Wok Box once several years ago, and I had the Pad Thai as well. It was one of the worst I've ever had, the noodles and flavoring were just atrocious. The reason I was there? An acquaintance had invested in a franchise. Not sure where his head was. :) I can't see why people would want to eat here, when they can get a more authentic version of many of the Asian dishes on the menu, at an ethnic restaurant that knows how to do them right (or at least much better!)

            5 Replies
            1. re: shoku_tsu

              My understanding is that the people who brought us Wok Box own Famoso as well? If so, it's an interesting dichotomy. I am not sure why something as simple as a stir fry would be so difficult to prepare.

              1. re: foodosopher

                not sure that is the case foodosopher but I will inquire the next time I am in Famoso...I know that principal owners behind Famoso are friends of the originator [at least locally] of the Wok Box concept but did not share in the "lotto winnings"....

                I was at the Wok Box the one and only time at their downtown location...like most of you here, would not go back...the attraction for me were the "boxes" which up until that time I associated with Woody Allen movies and other films set in NYC...growing up in Montreal I had never seen that box with the collapsible wire holder before except in the movies....

                1. re: Bob Mac

                  well, there appears to be zero positive comments about the Wox Box, so-- i wont be going back. thanks for the input.

                2. re: foodosopher

                  sorry- the wok box owners are definately NOT the same guys that run famoso

                  1. re: whoa82

                    You are right as far as I know whoa83 although Christian seems involved with Famoso as far as Gurvinder's column on Wednesday indicates.

                    My understanding is that Jason, Justin and Christian [?] are all friends.

                    Picked up my traditional take-out order of a margharita with red peppers, pepperoni and mushroom and gorgonzola and walnut salad to go last evening and am pleased to say that after an absence of several weeks the quality has not slipped. We enjoyed them.

                    Wine selection has changed. Probably for the bettert.

              2. OK, for some silly reason I went to Wok Box today in Terwillegar (beside the new Famoso). It was about 1:15, I hadn't eaten all day, and thought a) I was going to try it at some point and b) i was really hungry and it might be faster than Famoso.

                I had the pad thai...do I need to say any more?

                Well, even if I don't, I will. It was horrible. Probably the worst I have ever had. Differently bad than jim's however, as salt might have given it a bit of flavour. Not oily either, which might also have helped break up the lump of noodles. Pretty much one big clump...I was using chop sticks, and picking up gobs of noodle matter that took 5 or 6 bites to get through. Veggies were all flavourless, some were crisp but others mushy... No peanuts...

                If I hadn't been so hungry, I probably should have just left it on the table and walked away. All I can say about it positively was that when I left, I was no longer hungry. I was sad, disappointed, felt like i had just wasted $10, 20 minutes and the opportunity to eat something (anything else) I enjoyed...

                Odd thing was, it was quite busy. I did, however, express my total disgust to an employee as I left, who didn't even respond, and to a couple coming in for food. They still went in though...

                Ugh.

                Fortunately, I have couple of the absolutely wonderful empenadas from the 'winter fill-in' Chilean stall at the market in my fridge that I can have for supper! Yummy.