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Fresh/Juice for Life - bad experience

I hadn't been to Fresh in a while and my diet's actually changed a lot so I had to order a bit more carefully.

Anyway, I ordered a salad and asked for the peanuts to be omitted. They said they couldn't do that. I decided there was not much else for me to eat so I got it anyway and would just not eat the peanuts. My mom ordered a salad with the tofu steaks addition When our tiny, expensive salads came, mine had peanuts thrown on top and hers had no tofu.

I asked why they couldn't just not put them on when they seem to have just NOT put on tofu steaks. These arbitrary rules are even worse when it's in a place that precisely caters to specific diets. Why would they mention tofu or tempeh on their menu if they're just not going to put it on?

This restaurant has the monopoly in the area but really I can just get some cheap sushi down the street or go to the market. I have been to so many of these kinds of restaurants in New York and it's a shame I can't find an equivalent here (LIVE is fine but even pricier)....

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  1. I agree that they should be able to omit something like peanuts upon request. I don't believe they have their salads pre-made, so I'm not sure why that would be a problem.
    Especially considering the number of people with peanut allergies these days.
    However, I have had mostly good experiences at Fresh. Sometimes their food is great. Sometimes it's decent. I've never had a terrible meal there.
    I don't think it's fair to say they have a monopoly in the area. They've built up a business and customers based on a history of good food that serves a certain niche and people choose to come back. It's a good option when you're with a group of people that want to eat something light or you are dining with vegans.

    1 Reply
    1. re: pescatarian

      I don't really think they have a monopoly either, considering that there is a pretty decent salad bar at Whole Foods just a bit further...

      however, it is ridiculous how they could omit tofu from your mom's salad even though they "couldnt" omit the peanuts.

    2. The original comment has been removed
      1. Which location did you go to? I've hear the spadina/queen is quite bad, but I've enjoyed my experience at the others.

        1 Reply
        1. re: cupcakez

          Fresh on Spadina at Queen is terrible - my rice bowl tasted dehydrated. This was last summer, mind you, but I still sometimes get smoothies at the West Queen West location - though prices are sky-high.

          I'm in favour of Live, Fressen, and juice bars like Chasers in Mimico where you can get fresh fruit of your choice blended up for $4 (no tax) for 16 oz.

        2. Sorry, I went to the one at Bloor & Spadina. I think I meant monopoly in terms of timing; when they first opened I remember people hadn't even heard of tempeh let alone raw foods.

          Anyway, I don't feel like over paying for someon's culinary whims, the service there is kind of slow. It's not fine dining and I can get a ton of food for that money elsewhere.

          1. One more clarification, I meant when Juice for Life originally opened at Bloor & Bathurst, they had good timing, hence the monopoly. But now yes, it's much better. Too bad nothing is closer to where I work! Sunny's in Noah's is good I guess.