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Jul 9, 2008 07:38 AM

Where's the edit button?

I've gone to several place sites to post something and the instructions are to press the edit button to add a post. But there's no edit button. I'm logged in. I went to Mia Dona today, I Sodi in the past.

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  1. The original comment has been removed
    1. A small minority of our users seems to have a problem where the 'edit' button doesn't appear on places, unfortunately. If you've got changes you'd like to make, you can mention them here, or email us at, and we'll make them for you.

      7 Replies
      1. re: Jacquilynne

        With all due respect, this is an unsatisfactory reply. Isn't anyone at CNET interested in WHY some users don't see the "EDIT" buttons? I see buttons that say "Log in to edit" when I am not logged in. As soon as I do log in, those buttons disappear and are replaced by nothing. This happens on both IE and Firefox, and on four different computers. This clearly is not a user problem, it is a siteprogramming problem that should be investigated and fixed.

        1. re: Paul H

          The problem is on Engineering's "to-do" list, but until it's fixed, the affected users will unfortunately need to follow Jacquilynne's suggestions above if they have changes they'd like made. We know it's frustrating but we also know that Engineering is hard at work on other site fixes, so we know they'll get to this one in due time.

          1. re: The Chowhound Team

            Just checking in to see how this was coming. I know it's not fixed. I was trying to add a new restaurant to the San Francisco Bay Area places..

            Green Papaya: 825 Mission (at Fourth St.), 345-8881. Vietnamese.

        2. re: Jacquilynne

          Another month has gone by. Still wondering if this has been scheduled for some attention?

          1. re: Jacquilynne

            please update Chai Thai Noodle in Oakland, CA with the following changes:

            1. website is:
            2. now serves wine and beer
            3. hours are daily from 11:30 to 10:30

            Thank you!..

            Chai Thai Noodles
            545 B International Blvd, Oakland, CA 94606

            1. re: Jacquilynne

              Please update the following listing:

              Phone Number: 212-928-1090
              Hours of Operation
              Open 24 hours

              Price Range $4 - $15
              Cash Only
              No Alcohol

              Thank You

            2. The original comment has been removed
              1. This has been a problem for me only since the launch of the new site design. And, at least for me, this seems to be an issue related to the version of Microsoft Internet Explorer being used. With IE 6, missing EDIT buttons. With IE 7, EDIT buttons visible and working.

                My original report:

                14 Replies
                1. re: njfreqflyer

                  I have IE (not sure what version) at work and Firefox at home, and I only get edit buttons on Firefox. Of course, then I edit something and there's a posting lag so I can't see if they "took," but then, that's a different (and even more annoying) problem.

                  1. re: Ruth Lafler

                    I wonder if this is another workaround until it is fixed. I have I.E 7, so I'm seeing the buttions. However, every now and then buttons like post dont show up. I just click on the screen where the button should be and it works.

                    The Edit buttons on the Place records are in the upper rightof each section ... top, photo, and "what's it like". They all just do the same thing and allow you to edit the entire place record.

                    Once into edit, if you can't see the save button, there are two ... one in the upper right and another at the bottom right.

                    That lag though can be annoying. It is difficult to tell sometime if it is a lag or if the info didn't take. When I update a place record I have all the info to update it ... website and any other pertinant info. Places gets one chance. If it takes, fine, if not, too bad. I'm not redoing everything multiple times. The only time I am certain something didnt take is when I get the 'zero service available' message ... also annoying.

                    1. re: rworange

                      Whatever my problem is, it isn't intermittent.

                      As I reported above (and nothing has changed) I see buttons that say "Log in to edit" when I am not logged in. As soon as I do log in, those buttons disappear and are replaced by nothing. This happens on both IE and Firefox, and on four different computers.

                      1. re: Paul H

                        I know. I'm just thought it might be worth a try to click in that general area to see if it works.

                        1. re: rworange

                          Sorry, should have been more explicit. No buttons, visible or invisible. I've even looked at the page source code, there's nothing there to draw the buttons.

                          1. re: Paul H

                            I also don't see buttons when I'm logged in with my regular username. However I do see the buttons when I log out and then log in under my former username ("Robb S.", which I had to abandon because of another bug affecting only usernames with periods in them).

                            1. re: Robb S

                              How interesting. I too have a "former" account with a different name "Paul_H" and a different email address. The edit buttons work there. Perhaps usernames with embedded spaces don't work. Anyone want to experiment by creating a new account?

                              1. re: Paul H

                                Well that seemed promising! But no. I created "test_account_1" and "test account 1" and both of them get the edit button.

                                It was kind of cool to see the edit button! I once saw it for a day or two maybe what, a year ago, but it's been gone ever since.

                                Presumably no one is actually working on this, right?

                                1. re: Chuckles the Clone

                                  The edit button seems to be working for me as of today. Anybody else?

                                  1. re: Robb S

                                    The EDIT button now appears when I go to a place listing using MS Internet Explorer v6, but there's no SAVE button to commit the changes.....

                                    1. re: njfreqflyer

                                      Yup. That's my problem as well: I get the edit button and can edit the content, but I can't save it. Freakin' annoying!

                                      1. re: Ruth Lafler

                                        This is usually an IE6 thing, I believe, when you can get to the edit screen readily enough, but then there are no 'save' buttons there.

                                        Not all IE6 users have it, but in the past, people who've had this problem has found upgrading to 7 or changing to Firefox, etc, makes it go away. Not that changing your web browser is the best way to deal with a technical glitch -- it would be better if we could fix it properly on our end -- but it is an option to try.

                                        1. re: Ruth Lafler

                                          You CAN save content. The save button is there but it's invisible for some reason. After you make your changes, just keep clicking in the area where the save button is supposed to be and you'll eventually hit your target. Look at the the bottom of your screen and when you hit the invisible save button, you''ll see activity down there.

                                          I've been doing this since the launch of the new design with both edit and save, but now, in the last week or so, I can see the edit button for some reason.

                    2. My computer is older than Methuselah, and works with C'hound software nicely.
                      The "EDIT " button will not enable you to ADD a post. The EDIT button gives you exactly 120 minutes to, well, EDIT a post you have ALREADY posted within the previous 120 minutes. You get one free bite at the apple, to correct errors in your first reply. It is not a mechanism to add new material later. It is a gratuitous feature that enables you to correct your fuck-ups. Whoops, maybe I need to edit....:)

                      5 Replies
                      1. re: Veggo

                        I think you're confused- I beleve this discussion is about the "Edit" button that should appear on Place pages, for example, here:

                        Speed's Hotdog Wagon
                        54 Newmarket Square, Boston, MA 02118

                        1. re: Chris VR

                          What? Veggo confused? Never.....

                        2. re: Veggo

                          Edit for the Place records with restaurant info, not the boards. If things are working ok, you will see three edit buttons on this page

                          1. re: rworange

                            I'm not an IT Wizard. I'm here to follow the yellow brick road. Follow the yellow brick road.
                            And you were there, and you were there, too.
                            Oh. Auntie Em, there's no place like home page.

                            1. re: rworange

                              Now my computer is clicking a hundred times a second yet doing nothing. I feel like a blind man in a dark room trying to find a black cat that isn't there.
                              I think I'll move back to Mexico, where I am accustomed to things not working.