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ill be the bad guy here -- i had a terrible service experience there. our table of 4 ordered several entrees and apps, i got the american kobe, Medium Rare. it was served Medium. i pointed this out ot the waitress, she tried to brush it off. i insisted it wasnt right, so she takes it away. next the Manager comes out -- big dude tells me im wrong, i repeat. he goes away, comes back *again* and says the chef thinks im wrong too (this was all amazing, since the steak was light pink in the middle turning to grey. very not Medium Rare). meanwhile my firends are halfway finished w/ their steaks. at this point i quietly but firmly explain ive been working in my family's restaurant since i was 13, that i know a Medium steak from Medium Rare, and ask why in the hell we are having this conversation? he leaves and returns w/ another steak.
it was rare.
...ya just cant win, some nites. as my companions were finished w/ their meals at this point, i take the rare steak. after dessert i see nothing is comped on the bill for my embarrassing experience, not even the *cork fee* for our wine. i should have complained, but figured itd be wasted on these meatheads.
next day i wrote a letter to chef adolfo, sent it to his Rio Mar location. no reply.
needless to say, w/ service like that i wont be back, fine steak be damned. unfortunate.
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re: kibbles
I found it good, not great. I liked the steak but I didn't leave wowed. The provoleta cheese app was delicious,(how can you go wrong with gooey cheese and bread for dipping?)
I will say that Riomar, on the other hand, cannot possibly get any better. I have eaten at the bar 3 times recently and been completely blown away.
The only slight fault at Riomar is that twice the hostess told us there were no seats at the bar but we found two at the end both times. Never should a guest be turned away because someone isn't smart enough to find an empty seat.
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re: chef4hire
edible complex
Jun 28, 2008 09:54 AM
so La Boca finally got bread??? last I was there, there was no bread to be had...not that they ran out, they just didn't serve/offer it. overall, it wasn't bad, but it wasn't a place to put in my rotation.
Riomar does have good food, but I have also been witness to some poor service, especially at the bar.
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re: chef4hire
edible complex
Jun 28, 2008 01:30 PM
I had the PROVOLETA (Grilled Argentine Cheese, Oregano, & Olive Oil) and was clearly told there was no bread in the house...next time I'll BYOB (bread)
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re: JazzyB
I was at La Boca last night. They had bread, and they told us the best way to test the 'chimichurris' was to dip the bread.
The service was very good, and the food was also excellent. Recommended.
Although the maitre d' was very bizarre. He seemed as though he was physically trying to be accommodating, but everything he actually said came out rude or snippy. Oh well. Overlookable.
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