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Robert Lauriston Jun 22, 2008 10:31 AM

I'm opening recently "New" topics and not seeing the latest post. Could just be latency.

However, unlike the last time this was happening, the missing posts are being marked as read, and when I return to the board list the topic no longer shows as new.

  1. angelo04 Jul 11, 2008 12:43 PM

    Based on what I am seeing today, this is still a problem. Any ideas when this will be fixed?

    1. r
      RGR Jul 1, 2008 02:14 PM

      http://www.chowhound.com/topics/534560

      With reference to the thread linked above, 4 people have responded to the query and not one of the replies is showing on the public board. At least, not as I type this. In order to see them, I've had to access them via "My Chow." And even then, they didn't all show up right away.

      Although I'm sure the Tech Team is working to solve this serious problem, it is making participation on the board extremely difficult and frustrating.

      1. jfood Jul 1, 2008 07:31 AM

        This problem has become EXTREMELY frustrating.

        You look at the Board, see a thread that you have been following has a new post. You go to it and the new post is not there. You do a backspace and then retry the thread and every post opens up. Then you need to search for that one post you were hoping to read and chances are that it's still not there. And if the thread has numerous posts, this search and read takes a fair amount of time and mostly for naught.

        Does Engineering have any idea when this might be fixed?

        1 Reply
        1. re: jfood
          alanbarnes Jul 1, 2008 08:00 AM

          To make matters more difficult, there isn't necessarily just the "one post you were hoping to read." There may be several new posts that don't show up. You know about the most recent, and though it's a hassle, you can slog through a long thread to find it. But as to the other new posts, you have to read the entire thread to find them.

          Frustrating indeed.

        2. JungMann Jul 1, 2008 06:19 AM

          It's not just the inability to see the latest post, I also can't see whether or not my post has gone through. The dialogue box will continuously load, never showing my post, until I try to post again when I'm alerted that I'm duplicating a post.

          1. alanbarnes Jun 30, 2008 09:31 PM

            Okay, so the gremlins have a sense of humor.

            There's a "new" flag indicating that rworange posted to THIS THREAD nine minutes ago. But the post isn't visible.

            Thanks to the engineering folks for continuing to work on this.

            1. susancinsf Jun 30, 2008 07:10 PM

              three times in the past hour or so I have seen an indication of a new post in an established thread on the SF Board, but when I go to click on the thread it isn't there. Most recently, the San Francisco Board says that Daveena has posted a new reply on the thread about being new to downtown Oakland and wanting lunch places to eat: but her reply isn't there when I click on the thread. VERY frustrating (particularly since I really enjoy her posts! )

              2 Replies
              1. re: susancinsf
                JasmineG Jun 30, 2008 08:25 PM

                The worst part of this is that it makrs the thread viewed once you go into it, so when you go back, the replies in question will be collapsed, and it's hard to find them in long threads (or remember that they were out there, sometimes!).

                1. re: susancinsf
                  rworange Jun 30, 2008 09:20 PM

                  I no longer read threads less than a half hour old. Usually I'm waiting till the next day to read posts. An hour though is a safe waiit.

                2. ibstatguy Jun 28, 2008 04:25 PM

                  This is probably a different issue but there are a few threads that I would like to follow via "my chow" but they don't show there up even though I have posted on the threads

                  3 Replies
                  1. re: ibstatguy
                    Jacquilynne Jun 28, 2008 08:24 PM

                    Are they older threads? They may be appearing on one of the other pages of your my chow page, which isn't quite sorted properly. If the thread you've replied to was started earlier than the oldest thread currently on your my chow front page, it will end up on the 2nd, or further back page.

                    1. re: Jacquilynne
                      ibstatguy Jun 28, 2008 09:21 PM

                      you are absolutely correct; why that should be the case though since there are current postings still has me confused. thanks for the tip!

                      1. re: ibstatguy
                        Jacquilynne Jun 28, 2008 10:23 PM

                        It's just a bug. Engineering will hopefully fix it eventually, but right now, it's kind of low priority given the other more significant problems.

                  2. Robert Lauriston Jun 28, 2008 02:25 PM

                    This has improved somewhat. Most times now, I can work around the problem by reloading the page twice. Here's the drill:

                    Click link from board list: new post missing, old posts collapsed

                    Reload: new post missing, old posts expanded.

                    Reload again: new post visible, all posts expanded

                    1. s
                      soupkitten Jun 27, 2008 03:20 PM

                      still happening. i can't see a post someone made on the "i'm a better chowhound than you. . ." thread 12 minutes ago. :( *shooting self in head*

                      1. angelo04 Jun 25, 2008 12:24 PM

                        Posted a respone on this thread http://www.chowhound.com/topics/528681 hours ago. It is nowhere to be found. THis has been happening to me frequently lately.

                        8 Replies
                        1. re: angelo04
                          Jacquilynne Jun 25, 2008 12:32 PM

                          Generally, these things aren't taking hours -- are you sure it successfully posted? IE, that it didn't just sit and spin and never actually make it up?

                          Generally, even when posts aren't appearing on their various threads right away, they're still appearing in the back end immediately, and we show no posts from you today other than this one, and one on a thread about Central New Jersey steakhouses.

                          1. re: Jacquilynne
                            angelo04 Jun 25, 2008 12:49 PM

                            The strange part is I definiteley saw them on the thread. Went back and they disappeared. I swear I am not crazy...well maybe a little, but they did indeed post and now they are gone. In fact, I alos posted this issue on this thread regarding a "Wing Daddy" thread and that post is not visible here. So to sum it up: I have one post on the Harolds Deli Thread, one post on the wing daddy thread and 3 posts on this thread.

                            1. re: angelo04
                              MMRuth Jun 25, 2008 12:52 PM

                              I've noticed that if I post, and check the thread *immediately*, I see the post, but then if I go back, it's gone.

                              1. re: MMRuth
                                angelo04 Jun 25, 2008 12:58 PM

                                Agreed, I can attest to that as well. Sometimes they appear later and other times they don't

                                1. re: angelo04
                                  rworange Jun 25, 2008 08:24 PM

                                  Yep, this actually happened at the very beginning with the latency problem. It happens really infrequently though.

                                  Like others have said, you can actually see the post and then it is gone. It happens on replies and never an OP.

                                  1. re: rworange
                                    susancinsf Jun 27, 2008 09:48 AM

                                    I am not sure about the infrequency problem: This happened to me twice today and it is really getting out of hand; about the fourth time it has happened to me and it is discouraging me from replying.

                                    For example, I posted a reply to the Librarian in her post on Cavallo Point Farley Bar in SF Board: first it wasn't there (just spun forever)..so I posted it again, and then it was definitely there when I went back to look (though the link I made wasn't)...but now it isn't there again! Very discouraging, particularly since Librarian's was a first post on a place and I really wanted to give her some response!

                                    1. re: susancinsf
                                      susancinsf Jun 27, 2008 09:52 AM

                                      and now it is back again. Not sure what to think.

                                      1. re: susancinsf
                                        rworange Jun 27, 2008 08:28 PM

                                        One of the new things within the past week ... at least for me ... is that the icon spins and spins. In the past that meant just to exit the post and re-try. Now it usually shows up so it doens't necessarily mean the post failed.

                        2. Googs Jun 25, 2008 11:25 AM

                          I've noticed the time delay between posting and appearing. I've been chalking it up to censorship. That is, they're withholding the posts of some people until clearing them for public consumption. If you've ever been controversial on this board, now you know.

                          3 Replies
                          1. re: Googs
                            Engineering Jun 25, 2008 11:35 AM

                            Wish that were all..

                            1. re: Googs
                              The Chowhound Team Jun 25, 2008 11:41 AM

                              There's no such function built into our software. We do, very occasionally, delete something in order to discuss it and then put it back later once we reach a decision, but there's no 'hold queue' for pre-approval before things are posted.

                              1. re: The Chowhound Team
                                Googs Jun 27, 2008 11:55 AM

                                My apologies. I assumed the new ownership came with the "television delay". Good to know it isn't exactly Hound-specific.

                            2. jfood Jun 23, 2008 07:06 PM

                              jfood as well. open a post marked "new" and every one is collapsed. if jfood returns they are all expanded. quite a frustrating experience.

                              ie7

                              13 Replies
                              1. re: jfood
                                s
                                soupkitten Jun 25, 2008 11:13 AM

                                same thing for me as in Jfood's post again today. still happening for others?

                                1. re: jfood
                                  Engineering Jun 25, 2008 11:18 AM

                                  If you have seen all replies and then go back to that thread they should all be expanded, but if you have only seen some of them, then the new ones should be the only ones expanded.

                                  Are you seeing something outside that behavior on thread pages?

                                  1. re: Engineering
                                    kpzoo Jun 25, 2008 11:25 AM

                                    > Are you seeing something outside that behavior on thread pages?

                                    Yes. Thread indicates there are new posts with the New icon. Click on thread. Everything is collapsed, no new posts appear in thread, either expanded or collapsed.

                                    Go back to overview, "new" icon disappears, as if you've seen the new posts. Open thread again. New posts now there, but collapsed, because system thinks you've seen them. Scan through dates/times looking for new posts and open them manually.

                                    Quite a tedious process, as you can imagine. Let me know if I haven't explained this well This happens about 50% of the time since approx. June 21-22.

                                    1. re: kpzoo
                                      JasmineG Jun 26, 2008 10:50 PM

                                      Yeah, this is exactly what happens to me. It's frustrating, especially in long threads.

                                    2. re: Engineering
                                      hannaone Jun 25, 2008 11:27 AM

                                      It has to do with the delay in some posts showing on a thread. A post is made and the thread gets the new tag. Open the thread and the latest post does not show up, however all old posts are collapsed. Refresh the thread or go back to the parent board then re open the thread and all posts are now expanded even though the newest post has not been viewed yet.

                                      1. re: hannaone
                                        MMRuth Jun 25, 2008 11:36 AM

                                        Exactly.

                                        1. re: hannaone
                                          MMRuth Jun 25, 2008 11:38 AM

                                          To add - I just posted on this thread, but when I went back to it, because it showed a new post by alan barnes, I don't see my post, or alan barnes' post, and all posts are expanded for me.

                                          1. re: MMRuth
                                            alanbarnes Jun 25, 2008 12:06 PM

                                            Maybe it's intended to increase discussion! I didn't see the responses from kpzoo, hannaone, or soupkitten when I posted largely redundant information at 11:35. If those posts had been viewable, I could have just kept my piehole shut. This way, the post counts go up...

                                            1. re: alanbarnes
                                              hannaone Jun 25, 2008 12:10 PM

                                              LoL!

                                              I expect this is giving engineering fits since it doesn't happen with every thread or every post.

                                              1. re: alanbarnes
                                                MMRuth Jun 25, 2008 12:12 PM

                                                I think it really is just a glitch/technical issue - from what I've read on this board, it's deterring a lot of people from posting/reading the boards, which would presumably reduce site hits or whatever they are called! Of course, after spending a law school course studying the Kennedy assassination, I still think Oswald did it. Not much of a conspiracy theorist.

                                                1. re: MMRuth
                                                  alanbarnes Jun 25, 2008 12:16 PM

                                                  C'mon, it was supposed to be funny. They surgically remove your soul in law school, not your sense of humor.

                                          2. re: Engineering
                                            s
                                            soupkitten Jun 25, 2008 11:32 AM

                                            from my screen, what we're seeing is the new flag on a post-- "oh, Jfood responded to the maltshake thread 2 minutes ago"-- then go to the thread-- all posts are collapsed and Jfood's brand new one does not show up *at all*-- we go back to the board or "my chow," check the thread, new flag is gone despite not seeing new post, click back on the thread and all posts are expanded, and Jfood's new post may or may not be there somewhere in the 100+ expanded posts. . .

                                            am i making sense? others sharing same exp? fwiw the chances of getting to see a new post seems to go up if you don't try to look at it for 10 mins or so after it is first posted.

                                            1. re: Engineering
                                              alanbarnes Jun 25, 2008 11:35 AM

                                              Yes. A "new" tag appears next to a thread title. It says that the most recent post was made by userx y minutes ago. Upon opening the thread, userx's post is not yet visible. Later, upon opening the thread again, userx's post is visible--but it's mixed in with all the other (old) posts on the thread.

                                              Generally speaking, if the thread was opened less than y minutes ago, it's a fair assumption that the viewer has seen all posts, including userx's. If the software makes this assumption, but the assumption is incorrect because of latency issues, it would produce the results we're seeing.

                                          3. s
                                            soupkitten Jun 23, 2008 05:52 PM

                                            me 7. my experience is the same as AlanBarnes 6:58 and the op by R.L. i'm appreciative of any efforts by engineering on all of our behalves.

                                            1. alanbarnes Jun 22, 2008 04:58 PM

                                              It's been bad and it's getting worse. Used to be that it sometimes took a few minutes for a post to show up in a thread. Now 15-30 minutes isn't uncommon. Just went to "My Chow" and saw that a new post was made to a thread I've been following 18 minutes ago. Click on the thread, and the new post is nowhere to be found.

                                              This gets especially irritating when I want to edit a post of my own. Fix a typo, save the change, find another typo, and only the original post will load. Surely there's a simple fix for this...

                                              6 Replies
                                              1. re: alanbarnes
                                                d
                                                Densible Jun 22, 2008 10:56 PM

                                                Me too. None of the 3 posts I have made in last 8 hrs have appeared. One entire thread has disappeared after I posted and it was not off topic/inappropriate. Confusing.

                                                1. re: alanbarnes
                                                  Chris VR Jun 23, 2008 05:02 AM

                                                  I'd have to imagine that if there were a SIMPLE fix, it'd have been done. The engineers clearly are working on things, so let's give them some credit where it's due.

                                                  1. re: Chris VR
                                                    alanbarnes Jun 23, 2008 09:06 AM

                                                    Among my engineer friends, "surely there's a simple fix" is a running joke. It's what's said by people who have no understanding whatsoever as to how a system works, let alone any clue as to the source of a particular problem or the effort that's gone into preventing and/or solving it. So when somebody complains that he's been beating his head against a wall for a couple of days without any results, responding with a deadpan "surely there's a simple fix" is supposed to lighten the mood (if deranged laughter can be considered light). That, or result in bodily assault.

                                                    Regardless, it was my attempt at humor.

                                                    1. re: alanbarnes
                                                      Robert Lauriston Jun 23, 2008 11:27 AM

                                                      And often the simplest fix would break something else.

                                                      If you don't know the source, it's very hard to guess whether a problem is non-trivial.

                                                      1. re: alanbarnes
                                                        Chris VR Jun 23, 2008 11:50 AM

                                                        Sorry for being oversensitive- my better half is a software engineer, as are most of my geeky friends (and I've done some programming myself ages ago) and I really do sympathize with the engineering team. Things never are as easy as they look (but then, you really could say that of ANY profession!)

                                                        1. re: Chris VR
                                                          h
                                                          hotdoglover Jun 23, 2008 05:46 PM

                                                          As of yesterday, my posts weren't showing up. Using this as a test.

                                                  2. kpzoo Jun 22, 2008 02:58 PM

                                                    I'm experiencing the same thing. Seems like this new twist on the old problem just started today or yesterday.

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