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Jun 22, 2008 09:23 AM

Ko reservation system - rigged?

This is so bizarre - three of us logged in at exactly 10am for a table of 4 for next Saturday. All we got was a page with red "X"s for unavailability. This was returned literally 2 seconds after 10am. WTF?!

Is this reservation system rigged?

Even getting into Per Se on opening night was a pinch compared to this. If we had a fair shot at this, I would be okay. But I really feel like the system was rigged.

I'm kind of disgusted actually.

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  1. It's not rigged, just only 14 seats that a lot of others besides you and your 3 friends are competing for them. Btw, they don't have tables, just seats at the bar.

    1. not rigged at all. Just 14 seats and the hottest restaurant in town. I'd read all the posts and reviews and then you'll understand.

      1. There are only two four-tops a night at Ko because the only place they can put you is where the counter's corner is located. The online grid is built to work with the 1-tops, 2-tops, AND the 4-tops. Only two of those boxes a column ever turn into a green checkmark for 4-tops.

        The only way to get into Ko is to:
        1. try every day
        2. be patient
        3. be lucky
        4. not be tied to a particular date or time
        5. not forget that you are competing with every person who reads Chowhound, Eater, the NY Times Dining section, the New Yorker, New York Magazine, every foodie magazine...

        1. supposedly david chang is have doubts about the reservation system at ko

          1 Reply
          1. re: Lau

            Well, if he rethinks his position, kiss any chance for non industry folks of getting a reservation goodbye. Perhaps Chang needs to think about getting a larger space. But then maybe Ko won't have the same cache as it does right now.

          2. Thanks for all the insight. The article posted by Lau was interesting - especially the comments left by readers! For the time being, I'm crossing this one off my list because we don't live in NYC and I really don't like having to get up at 7am just to see more red Xs. Or at least, til they put in a phone reservation system where I can get our concierge to do the work. There *are* many great and perhaps, even better restaurants to eat in NYC.

            Many thanks! Esp Kathryn for the tips - will pass them on to my friends and family in NYC.