Board Not Refreshing Correctly

[RGR]

I just posted a reply on the Manhattan board, but when I refreshed the page, the post I replied to did not move to the top. I scrolled down to its original location, and it's showing 0 replies. I clicked "Reply," and my post is there. Just to be sure, I refreshed several times. Still remains the same.

Obviously, this is a major problem that needs to be addressed asap.

[LNG212]

Even worse today. And now it's doing something even more annoying -- the board says, e.g., there are 6 replies. I see only 4. But it marks the thread as "read" so when I go back to it to try to see the other replies, everything is expanded. While this isn't a big deal with a post of 6, it's a major problem with a post of 58 replies. I either do not get to see the additions or I have to sift through everything.

This problem is getting worse and there seems to be no end in sight!

[swsidejim]

any update on this issue?

this has been an issue for weeks now. It makes it hard to use CH, and follow threads when posts are missing, especially the threads with alot of posts.

[Jacquilynne]

Engineering is working on it, but their focus has primarily been on ending the various server errors.

[Ruth Lafler]

Seemed like it got better for a few days and then got worse again.

[swsidejim]

over a month later, and still an issue.

[swsidejim]

still happening, still very annoying.

anyone working on this?

[Jacquilynne]

Yes, they're working on it, though I would guess that this morning, their focus will go back to the 500 errors, since they've returned with a vengeance.

[swsidejim]

i find the posts not refreshing more of an annoyance than the 500 errors.

[LNG212]

ditto. And it seems the not-refreshing problems have gotten worse for the last day or so.

[carswell]

A new variation to add to the mix. You click a topic with new posts. The topic is displayed with the new posts collapsed (yeah!) but none of the new posts are listed. Unfortunately, the thread is then marked as read, so that the next time you view it, even if the new posts are listed, all the posts are displayed, a royal pain in the butt when you're viewing a 100- or 200-post thread.

It's going on a month now. Haven't we suffered long enough?

[PaulaT]

any thoughts that there might be a DOS attack outside the boards, not an internal server prob?

[Chuckles the Clone]

That would be immediately obvious to the IT people.

[Gio]

Boards STILL not refreshing correctly. :-(

[Ruth Lafler]

Yeah, come on guys, it's been more than three weeks now. It's particularly annoying when I need to go back and edit a post. If I edit it immediately it's okay, but if I leave the thread I have to wait for it to show up again. And once, when I went back and edited it again, the intermediate edits disappeared entirely.

[hannaone]

Strange. For me the the problems have been steadily improving. I only get the "500" error once or twice every couple days, and the post delays have dropped to almost nothing.

[another_adam]

I hadn't noticed this problem in May, but am definitely running into it all the time in the last few days. Threads that I reply to not updated in the list for quite a long time (hour or more) and keeping the old incorrect message count, threads in "My Chow" that others have responded to not getting bumped up in the list (the latest activity stamp is right, but it doesn't come to the top), etc. If my experience is any indication, they problem must be getting worse, not better (since I hadn't seen it before, and now I see it all the time)

[LNG212]

This seems like a strange, but related problem. I noticed yesterday and today that the "refreshing" problem is worse if I use the "Back to the XXX Board" button at the BOTTOM of all the posts/replies. I get a slightly different and updated (i.e. less of a problem) board if I go back to the top of the original post and hit the XXX Board (the red letters) instead.

I think some imps have taken hold of Chowhound servers or something for the past month or so ...

[RGR]

I'm bumping this up again because here it is more than two weeks after I first posted, and the situation is not any better. Perhaps, a word from the Tech Team to reassure us that they are still trying to find what's causing these problems? Or have they given up and we're just going to have to learn to live with a totally disfunctional site?

Jacquilynne?

[Engineering]

http://www.chowhound.com/topics/52223...

[RGR]

The link you have provided is for *this* thread. So, I'm guessing this is the Tech Team's strange, cryptic way of indicating that you are still working on the problem?

Btw, I just went to "My Chow," and this thread has disappeared from the listing. Perhaps, it will reappear after I post this reply?

[Melanie Wong]

No. This thread has scrolled to page 3 of your "My Chow".

Here's the bug report for the My Chow issue, http://www.chowhound.com/topics/525879

[RGR]

I had actually found it on Page 2 on June 10th. When I bumped it up, the thread moved to Page 1. But when I added a second reply, it disappeared from Page 1. I never thought to look at any previous pages because that wouldn't have made any sense. As you pointed out, it did migrate back to Page 3. Obviously, a glitch. With this reply, it should move to Page 1. We shall see....

Edited to add: No movement. It remains on Page 3.

[Jacquilynne]

They haven't given up, they are still working on it. They've made some improvements, so while you're probably still experiencing errors, there should be fewer.

[RGR]

Sorry to say that I don't see any improvements. In trying to deal with the time lag when I post replies on the boards, I have been depending on "My Chow" because my new posts had been showing up there on Page 1. However, now, I can no longer depend on "My Chow" because the threads on which I post a new reply are not always moving to Page 1. This very thread is a perfect example of this problem. Despite my having replied twice just now, it remains on Page 3!

[swsidejim]

pretty annoying issue & getting worse by the day.

[Gio]

I'm just wondering why, if I see that I really did make a reply that got recorded, that reply does not appear on the Boards. Even tho it is on the My Chow page.....
It seems as though there's a really LONG time twixt post and board appearance.

[LNG212]

Today (6/5) this lag-time problem seems to be getting worse too. Has anyone seen any updates as to when this problem might be fixed?

[Gio]

FWIW: It took me 12 minutes to finally "see" your post here.

Doesn't seem to be an end in sight. But I did notice that we now get a Duplicate Post cautionary error if we think our reply hasn't been posted and try to repost.

[LNG212]

Okay, weird question ... I just noticed that my post says "6:16 am" and yours says "6:31 am". Has west coast time always been used? I never noticed that before. And while I might be a bit of an early riser, I'm not usually posting at 6 in the a.m.! :)

[Gio]

Here your post says 9:16AM and mine says 9:31AM.... I'm in Massachusetts... Plus My post got here ASAP! Where's that theme from the Twilight Zone??

[Melanie Wong]

The duplicate post warning has been around for quite some time.

[peppermint pate]

Argh - so it's not only on the Toronto board. Another variation - yesterday, I had typed in a long post that seemed to not be posted and so I tried to cut and paste the message and repost a second time. I kept getting a "duplicate post" message that prevented me from (re)posting, even though I refreshed the board for over 15 minutes without my original message showing up. Eventually, it did. Anyway, glad to hear the engineers are working on the problem 'cuz it's definitely a bit crazy-making (in a non life threatening, understand this is just a fun food board kind of way).

[Ruth Lafler]

A refresh delay problem I haven't seen mentioned: I posted a reply and then edited it. Then I thought of something else I wanted to add, but when I clicked on "edit" again, the text that came up in the box was the version before my first edit. I cancelled out, refreshed the whole thread and tried again, with the same result.

[vvvindaloo]

this happened to me yesterday, as well.

[AnneInMpls]

Me too. I reported it ( http://www.chowhound.com/topics/525005 ) but haven't seen any response.

Anne

[currymouth]

Still a problem at almost 3.00pm, says I have a reply posted, but still not visible, also tried refreashing to no avail. What gives?

[jfood]

Wow, it's beginning to look a lot like christmas on June 2. Every time jfood enters a board or thread he gets a present.

Here are a few more data points for the Techies so maybe they can narrow down the gremlin in the code:

1 - the 505 error appears sometimes when you try to post a reply to the OP
2 - when jfood went to myChow one of the thread had jfood as the last contributor. What was interesting is that the "new" icon was there as well. jfood does not remember seeing that combo in the past.
3 - a thread may have the "new" icon but when you open, the thread may not have any newness and has all of thepost fully expanded. hitting the F5 key sometimes solves both of these issues.

Good luck people and keep plugging

[Gio]

This is an increasingly vibrant and active forum. The powers that be have to be prepared to accommodate the volume of posts and responses. Folks now-a-days want their info placed where and when they want it. Take heed Chowhound.com.....right now it ain't a very pretty picture.

[yumyum]

C'mon guys ... they're working on it. It's annoying me too, but we're not saving lives here, we're reading a food discussion board.

[Chuckles the Clone]

Seems to be a 25 minute lag.

Just now I looked at "My recent posts". Top of the list was a pointer to
this thread: http://www.chowhound.com/topics/522754 with last post
being "Robert Lauriston" "about 1 hour ago". I clicked and read the
thread and Robert's post was, in fact, the last one.
I immediately clicked my name in the "Hey, Chuckles the Clone | Logout | Newsletter"
menu to return to "my recent posts".

At this point, the top of that listing was the same thread except this time the last
post was "samse" "26 minutes ago". Immediately went back to that thread and
sure enough, there was a 26 minute old post that was not there a minute ago.

[Ruth Lafler]

Yeah, still happening for me, too. It's really, really annoying. Especially since when you click on a thread that supposedly has new posts, instead you get the older version of the thread in its "already read" condition with all the posts expanded. Hitting "refresh" doesn't work for me at all.

[Melanie Wong]

I'm clocking the delay as a 25 minute interval too. The odd thing is that it's not every thread. Sometimes the new posts are available immediately (less than one minute). In any case, I shift to browsing another board when the current one shows only new posts that are less than 25 minutes old.

[Chuckles the Clone]

Still screwed up today. For example, the front page of the SF board has this entry:
"<new> Good local beer? JRSD 1 minute ago"
which links to here: http://www.chowhound.com/topics/514755
At this moment, on that target page, there is no entry from JRSD and
the most recent comment is from three weeks ago.

Are you updating database tables in the wrong order? Misconfigured mod_cache on
the web server?

[Jacquilynne]

Try hitting refresh on the thread when it appears out of date -- that's generally working for me.

[jfood]

Things are heading south in Chow-ville.

- jfood's F5 key has screamed uncle after being punched so many times
- when the main board shows a new post and you click on it, nope, no new post there; then going back, refresh, try again, perform same do-loop a few more times and suddenly it;s there.

hopefully techies find a cure before it kills all of us.

tia J

[Josh]

Between this and the problems with Twitter, I'm really glad I didn't bother learning Ruby On Rails.

[loincloth]

lulz

[Scargod]

All of the above and now I can't upload pictures to go with my reviews.

jfood, I've already developed heartburn, diarrhea and bad breath. Food is starting to disgust me....

[yumyum]

Sorry I posted in the wrong place, on Site Talk. And thanks to Jacqueline for pointing me to this thread. I'm so glad it's not just me. And yes, it's still happening.

[BobB]

On a possibly related issue - the reply count is not accurate in some places. For example, on this topic, http://www.chowhound.com/topics/522905 when I last checked there were 12 responses, but on both My Chow and on the page itself it says there are 8 replies.

[Gio]

This is has been happening since Thursday on All the boards I have visited and to all the posts I have made. Someone said yesterday that this is the poorest and glitchiest site in cyberland.... and yes, all the problems persist.

[BobB]

Oh good, I thought it was just me - in My Chow I can see that there's a new post to a topic I've been reading, but when I go to the topic the new post isn't there and doesn't show up for some period of time (15 minutes sounds about right). I also found carswell's trick of being able to get to it by going to the new poster's profile and clicking through from there, but this is pretty tedious.

At least I haven't been seeing so many "500 - Internal Server Issues" this week.

[RGR]

After I posted the second time (the post above yours, BobB), no matter what I tried -- refreshing this board, going to a different board and coming back, going to my own "My Chow," etc. -- this thread would not move to the top of the board. I just came back to the site after taking a break for a few house and checking "My Chow," I noticed there was a new post -- yours, BobB. That's how I accessed this thread, so I don't know if the thread was at the top of the board. I'll be interested to see if there's still a problem after I hit "Post My Reply" and then refresh.

Edited to add: The thread's position did not move, there was no indication of an additional post, yet when I clicked, my post shows up. Also, the edit function seems not to be working, so I have no idea if this will appear.

Things are really messed up!! Where't the Tech Team?!

[Jacquilynne]

They're in the office working on finding solutions to this stuff, but they haven't figured out what's causing the problems yet.

[RGR]

Jacquilynne,

Thanks for letting us know that they are addressing the problem.

[yumyum]

Sorry I posted in the wrong place, on Site Talk. And thanks to Jacquilynne for pointing me to this thread. I'm so glad it's not just me. And yes, it's still happening.

[vvvindaloo]

same here. not only do my posts (and others') not show up right away, but many of the threads on which I've participated in the past no longer show up in my Chow at all. also, the majority of threads i click are uncollapsed.

[RGR]

Perhaps the Tech Team took the holiday weekend off?

This problem persists! This morning, to get the Manhattan board to refresh correctly, I had to go off the board entirely, go to another board, and then return.

[carswell]

Am having the same problem with the Quebec board. Sometimes the topic listing will be correctly updated but then, after I refresh it, will revert to the older listing.

Also just encountered a new glitch: according to the listing, someone had replied to a thread (New icon next to the thread name, reply counter increased by one, poster's name shown in the right-hand column) but the post didn't show up in the thread. The only way to read it was to go to the poster's profile and click the All Activity link. Now, 15 minutes after the comment was posted, it's displayed when you view the thread.

Don't think this is browser related as I tried emptying my browser's cache before refreshing the page.