Kitchenaid Mixer repair?
I've got a dead KA 6 qt mixer; any recommendations on where to take it for repairs? North of Boston preferred.
It has been a reliable workhorse for years until I made a batch of marshmallows. It worked fine a few times making buttercream after the marshmallows, but now doesn't turn on or even make a squeek.
My KitchenAid blender motor died last year and I went on the KA site to find a local KA certified repair shop. You are in luck because the local one is actually up in Salem!
Here is the info:
190 North Street
Salem, MA 1970
I think it took a week or two for him to get the part but it works like a charm now!
Call Hesco Appliance parts in Stoneham a call and ask them if they can suggest someone locally. Their focus is more appliances than kitchen electronics, but the manager there Kevin deals with all the service companies.
FWIW, I remember that Suburban Appliance in Needham serviced KitchenAid mixes and always seemed to have the parts around. However, their storefront looks to be closed (and the web site directs to different numbers -- different former employees?? depending on the item). If thats handy, you might check that page.
Some restaurant equipment suppliers also would probably work on it. Such as Pete DiPirro in Charlestown, but they tend to be a bit pricey.
The motor on mine died last year (not the machine's fault) and we contacted Kitchen Aid. Fortunately ours was still under warranty and they sent us a prepaid shipping box. We sent it off and it was returned to us months later in perfect condition.
Maybe they could do the same for you? I am not sure if you can pay for the fix if your mixer is no longer under warranty.