Tips for Dining, Eating and Food Shopping in Ontario (including Toronto and Ottawa)
Start New ThreadJenn posted a sign on the door saying she has decided to close for family reasons.
She will be missed!
By zoezer
on Apr 30, 2008 08:11 PM
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For good or temporarily?
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I just called the store and the phone message says that the store and school are closed and no longer in business.
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That's soooo sad to hear. Just picked up a box of chocolates in Nov. for hubby's b-day. :(
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That is really sad to hear. I took some of her classes and they were fantastic...plus, her ability to play with chocolate and different flavours is amazing!
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Indeed she is...I am finding out the hard way as I registered for one of her classes in June. I tried to contact her via email regarding my class and got no response a few weeks back. And I just went onto her website and it's down. Even though the class was only $60, it would have been the right thing to do and inform us of the business closing and refund our money. But no, she just packed up and ran. How unprofessional!
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similar situation. i had bought some gift certificates for 2 classes and given them to a friend and she had until october to use them. your post reminded me that i never received a response to my email... :( $120 down the drain...
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Wow, that is pretty shitty especially considering she did not go bankrupt.
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If someone's closing a successful and popular business without warning for what are described as family reasons, I think it's a safe bet that there are unpleasant things going on that would have prevented them from continuing to run the business or deal with things in general. We've all had times like that. Given the integrity of the operation in the past, I'm sure that she will deal with outstanding commitments somehow, but probably not immediately. Cut some slack.
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That may be true, but how much effort would it take to update the website to mention they were closing and contact us at jsbonbons@... if you have any questions or gift cards to redeem? Instead, the website has been shut down.
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Try sending her an email asking for a refund. Look here for her email address: http://who.is/whois-com/ip-address/js...
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Thanks for posting that foodyDudey, I didn't have her contact info except for the email address. It might be futile to reach her now since she took the time to shut down her website but not her clients. I understand she closed her business for personal reasons but how difficult was it for her or her shop assistants to send out a mass email and inform us that she will get back to us in the near future to sort things out. Not good for her future business if she does go back into business later on.
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How did I miss this post? That's really too bad, though I do wish her all the best. I hope we'll see more of her (and her wonderful talents) at some point in the future.
As an aside, her store was one of the things I looked forward to every time I came home to Toronto -- except that it was closed for the holidays when I was there in December/January, and closed for more holidays when I was there a couple months ago. Of course, now that I'll be back quite soon, it's closed for good. I haven't had my JS Bonbons fix in about a year!!
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Sorry to hear, Toronto has too few serious chocolatiers. I recommend Soma to all those who need a quality chocolate fix.
We need more stores like Vosges up North.
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The Vosges bars are around at several places in Toronto. For sure I saw them at Summerhill market (high prices) but iknow I've seen them elsewhere a bit cheaper. haven't seen their chocolates/truffles/ice-creams - but wasn't that knocked out by them either (certainly not for the price).
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I think I heard she's making chocolates now at Xocacava -
http://www.cavarestaurant.ca
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I think that was one of her employees - not JS herself.
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Yes, you're right, it's chocolatier and pastry chef Laura White at Xocacava. Thanks.
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I for one am still upset at the quick shut down, specifically because we had gift certificates to take chocolate classes (wedding present). She apparently closed just before our wedding, so naturally, so both my husband and I and our guests had no idea that the gift they had just spent money on was going to a useless piece of paper. I contacted the Better Business Bureau and they weren't able to get any information. I will get over it but I feel awful for our friends who gave us a very thoughtful foodie related gift, only to lose all of their money.
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By the way, I would like to recommend Stubbe's Chocolates. http://www.stubbechocolates.com/
We recently attended a chocolate class at Stubbe's as part of a group birthday celebration. Daniel Stubbe is a great guy and is very passionate about what he does. We had a great experience!
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