Not so in love with Pikayo (San Juan)
As a disclaimer, I knew when I heard the sound of me heels in the empty entrance room of the museum that this wasn't going to be "fun." We were greeted warmly, and we were immediately poured bottled water (a nice touch I thought -- more on this later), but I never fully understood who my waiter was. When I told a guy who seemed to be a bus boy that I'd like to order a bottle of wine, he said he could take care of that. He knew virtually nothing about any of the wines. When we ordered our entrees (which was clearly going to be nothing more than a piece of fish or meat) the waiter ran off without even asking us if we wanted side dishes, which we did. The food was very good. We started with a tuna tartare, which was lovely but something most chefs can do given good fish. I had the tenderloin with a red wine reduction sauce ($45). Again very nice, but nothing that made me swoon. (OK, I liked the crumbles of blue cheese around the plate.) My daughter got a "mini" tenderloin the size of a quarter and two shrimp with bearnaise sauce ($40). Fine. The side order of asparagus (which I ordered as the waiter was on the way to the kitchen) was nothing more than what I do at home all the time. If you want a second piece of bread, you have to ask for it. The dessert tasted like a very good brownie. A very average bottle of red wine -- $46. None of our fellow diners looked like they were having any fun at all, everyone trying way too hard to justify the cost of the dinner by paying attention to every morsel, discussing it at length and trying to love it. Most of the items on the menu looked too fusion for my taste -- cheese, mango, chouricio, etc. with fish? The music was that hideous ultra-modern jazz. No one seemed to be taking care of us and for a while we felt quite neglected. When we got the check I complained (very politely) that they charged me $6 for bottled water that I had had no voice in ordering. They took it off the bill but we were treated coldly after that and no one said good-bye to us when we left. It was a $200 dinner (for two) that just left me cold. Eating out -- especially at that price -- should be way more fun.
We had a very similar experience. Lots of disorganization and very steep prices for what was very good food, but not good enough to match the price. I thought decor was exciting and modern and the environment warmed up about an hour in to service when more people showed up; we were the first ones there, and the only ones for about a half hour. Overall we had a decent meal, but were let down because of the high prices and poor service.