El Pelon Take-Out- 1 hour wait!!??!!

[heypielady]

Just called in my office lunch order for El Pelon (7 items). The guy on the phone said it would be an hour! That seems crazy for burritos. I love El Pelon but if that becomes the lunch rush norm we won't be able to go anymore. Has anyone had this experience since they re-opened?

[maxinboston]

Never. I've been 3 or 4 times since opening, all between 11 and 1 (usually with a group of 4) and we've never had to wait more than a couple minutes. It has actually been surprisingly prompt. That's shocking; I feel like something else must be going on (other huge takeout order, some people didn't show for work, something).
Oh well, 1 hour is a short time for the best burrito in the city.

[heypielady]

I didn't believe the hour so I showed up after 45 minutes and sure enough my food was ready for me. Looked like a new guy on the phone. I'm sure it was crowded and he freaked out and said an hour. Sadly, the wait was probably only 25-30 minutes (given our group order) and my carmelos were no long warm. They were still yummy but they would have been outstanding hot.

Lesson: Don't believe them. I would have rather waited there and at least have my food hot.

[Prav]

So even though it took way less time for the food to be made (I assume, since it was cold), they let it sit there without getting it out the door? Unless there's only one delivery person.

[Allstonian]

You may not have understood the OP - it was a takeaway order, not a delivery order.

[Prav]

I should read the title of the post next time. :)