Tempo: Was I there on a bad night?
Went to Tempo for the first time this past Friday night (Feb 15) to celebrate my wife's b-day. Arrived on time for a 9pm reservation and was sat around 9:20 in spite of it not being particularly crowded.
A request via OpenTable to be seated in a cozy spot went unheeded (as did any mention of my wife's b-day, also noted in the reservation). On to the food....
First course: Farro Salad was probably the highlight of the meal. However, the fresh mozzarella special tasted like something from Key Food (required a knife to cut).
Main Course: Garganelli Con Zucca was salty to point of being inedible. Orata was OK.
Dessert: Assortment of gelati was solid.
So what's the deal? Based on the reviews here (which are usually dead-on), I was led to believe that Tempo was in the same league as Applewood and Al di La. Can't say I get that at all. Was I there on a bad night?
To end on a positive note, I will say that the room is very nice and the wine list very well put together.
well, i for one never put tempo in that camp. for the $25 3 course, its a great place...for full price like they used to charge, it was overrated.
service for me always is an issue there but you focused on the food. my recent trips there, the food was okay...nothing amazing. my short rib entree had so much fat on it, i nearly didnt eat it.
I was there a couple of weeks ago, mid-week (had been there before, but not for a while) and didn't feel happy when all was said and done. I loved my appetizer, which I seem to recall was some kind of polenta but the entree, salmon, was underwhelming--dry and crusty. Everything took forever. Also, I have to say we all felt a bit ripped off by the mixed drink price ($15 for a cosmo)--half the price of the entire meal. (The mid-week prixe fixe is $30.) So, you shouldn't go for the midweek "bargain"--as we did--unless you plan not to drink. (Or maybe a cheap bottle of wine would have been the way to go.)
I am not a fan of Tempo. My husband and I tried it several months ago after reading the raves and were very sorry to have been so close to yet so far from Al Di La. I must admit that I cannot remember what we ordered (somewhat telling). I do remember it being good/not great, however. The thing that really bothered us was the "feel" of the place and the unprofessional/obtrusive service.
We were taken aback as we set foot inside and practically had our coats wrestled away from us after declining to check them. We were told that this was not possible; they must be checked. We were then seated and the "selling up" began before we could even look at the menu & wine list. We are wine drinkers and always order at least a bottle but not until we decide what we will be eating. I asked for bread as I was really hungry and was told that it was their policy to bring bread after they had taken the order. When the bread came it was accompanied by a tasteless show of oil-pouring. I noticed this happening at other tables, as well. Very silly.
Anyway, we were nudged about things over and over. Again, my husband simply needed a moment to peruse the wine list but "suggestions" were made. I have forgotten other specifics but we just did not feel comfortable or inspired to return. There are many fine restaurants, at this price-point, in Brooklyn. No need for such nonsense.
We have been frequenting Tempo for way over two years, and have never experienced any of the things you complain about vis-a-vis the service. On the contrary, we feel that Tempo is the only restaurant in the area, where they really try to provide truly professional, Manhattan quality service. After all, at least two of the partners have worked in some seriously good Manhattan restaurants, and at River Cafe.
Sometimes they have new staff members that do not yet have the hang of it, but they clearly are being trained, fast.
We have not experienced "selling up". We are wine drinkers, too, and do not order drinks.
However, if someone asks us, if we want this or that (before, during or after ordering) we experience it as attentive, efficient service.
After all, there seem to be many patrons at Tempo who do like to order drinks, etc., before ordering dinner. So, if one of them is not asked if they want to order a drink or something before dinner, then they might complain. It seems to me, that whatever a restaurant does, they can never stop someone from finding fault - and starting to complain about small things that others do not even notice.
What is the "constant nudging" you mention? If it means asking patrons if everything is all right or if you need something, whatever it is - that is what I consider good service.
If I do not want it, I say "no thank you" -and if I want it, fine:
I would rather be "nudged" that left unattended for too long a time.. please do come and "nudge" me, often, so that I can tell you what I do want. Mostly I want tap water, lots of water (and that is what I get), more bread more olive oil (oh, and yes, amuse me and pour it from high up, I am confident enough not to feel that this practice is "pretentious" - on the contrary, thank you for making a mundane routine a bit different).
Maggie, you wrote: "...Again, my husband simply needed a moment to peruse the wine list but "suggestions" were made."
Sorry, but I do not understand what is wrong with that?
That happens to be one of our favorite moments of the evening - in any classy restaurant that has a good wine list and a sommelier. To get to pick the sommelier's brain. Fun.
-Just listen to the suggestions, then say that you need a few moments to decide, and then keep studying the wine list. Not hard at all. My advice to you is, next time when you are in a restaurant where someone does that, first make sure that they are the sommelier - and if they are just a waiter, ask for the sommelier (at Tempo you ask for Robert, one of the partners, whose passion for wine and knowledge about wine is truly impressive. Thanks to Robert, we have tasted wines we otherwise would not have tasted, and have been really happy about this. Thanks to Robert, we have learned a lot. Imagine, to have a guy like this in Park Slope -now that is a GIFT.)
"There are many fine restaurants, at this price-point, in Brooklyn."
-Yes, there are other restaurants in this price point, but, in our opinion, not fine ones.
"No need for such nonsense." Again, I fail to see what, of the things you wrote about, is nonsense. But if you do not like their practices, maybe Tempo just is not your kind of a restaurant. You clearly need something more casual, like Al Di La.
By the way, we are more than happy to leave our coats at the coat check, and I really see no reason at all not to do that. Please be considerate toward other diners. I personally really dislike it when someone sees it fit to pile up their coats next to where I am sitting. Also, often people's coats smell. (tobacco smell, damp wool, whatever. I do not mean to insult people, after all, my coat might smell, too, - I just do not notice it because I am used to smells in my house, etc. So are you.) Why do I have to endure that, only because someone does not "feel like" checking their coat? I am eating - I am using all my senses to smell and taste the food and wine. I really, really do not want to smell anything else.
This is not a hole-in-the-wall neighborhood place, where anything goes. This is a real restaurant, where a certain standard is to be kept. That might not be for everybody, but that does not mean it is wrong.
I am at a loss about Al Di La, still. After all the raves about Al Di La, I could not believe that "this was actually it", when we first ate there. Such a disappointment ... and I really, really wanted to like the place.
As I have written before, we have tried Al Di La about 4 - 5 times, always in a group of 4, tasting each other's dishes. At best we have thought that some dish has been OK, at worst we, as stated before in other threads, have been disgusted.
I am mystified, since, after all, we both do love olive oil - and one of our own pasta dishes, with veggies and lots of garlic in olive oil, has a lot of oil in it. But the dishes at Al Di La, that swim in grease, are just gross. We have never felt disgusted with the food at Tempo, even when they had an off night. We have never experienced an off night two times in a row at Tempo, but at Al Di La, every time we dined there felt like an off night.
On top of that, the hostess is really rude - for no reason, except, maybe she feels it does not matter, since they have a line - and if someone gets offended, "who cares", there are more coming in... right?
And the room is, well, not much at all. As I wrote above, it is just a "hole-in-the-wall" -and when people here say Tempo is not in the same league with Al Di La, yes, I agree; Tempo is in a totally different league, and actually looks and feels like someone put some effort into it.
I have decided that we have to give the Al Di La another try... but I just have not been able to bring myself (force myself) to go there again -yet. Because, every time I have eaten at Al Di La, I have felt that I just wasted a good weekend evening, and "could have gone to Tempo instead".
I remember liking Tempo the first time I tried it about 8 months ago, but having been back last night, I have to agree with the OP and what seems to be the general sentiment on this board - not worth it. We tried to get a table at Al Di La, but had come just after the first rush and were told it would be an hour and a half for either the restaurant or the wine bar. Not feeling like committing to that kind of wait, we decided ot try Tempo again. First thing we noticed was that the prix fixe had been jacked up from $25 to $29. Next, all the red wines by the glass were $12+, which seems a little steep. My chopped salad was pretty good and fresh, but it was a simple salad. My gf's bruschetta, however, was pretty bland and came on the same bread they give you to dip in the also bland olive oil.
I completely agree that the pasta is way, way too salty. I had the fazzoletti with chicken ragu, and while the ragu was very tasty, the pasta tasted like it had gone through the rollers with a salt lick. The bucatini we got was very salty as well. Desserts were pretty blah as well, and my butterscotch creme brulee tasted more like key lime and had obviously come right out of the fridge to be quickly bruleed since it was freezing cold, not to mention runny from having sat around after it set up.
If the price was lower or you could order a la carte and not commit to three courses, I might consider going back and not getting pasta. As it is, I think I'll wait for Al Di La from now on and give Tempo a big miss.
I must say that I am very surprised at the sentiment expressed on this thread. Tempo is one of my favorite restaurants and, foodwise, I have never had less than a terrific meal.
My favorites are the duck pastilla roll or the mixed green salad with goat cheese roulade for apps, and pork scallopine, fazzoletti with chicken ragu or short ribs for main. I do miss the venison dish they used to have on the menu. The food was always been spot on.
Yes, they do always serve the bread after you order, although I must say that I am surprised as to them not bringing it earlier. And yes, they do always pour the oil, but I have no idea why this is "tasteless". I would prefer the oil to be poured in front of me, rather than being brought a bowl full of oil pre-poured.
As for service, we had an issue only one time in all of the at least 15 times we have eaten there over the years. And it was not about up-selling, it was simply a very long wait between meals (excessively long, I counted a full half-hour from the time it was evident our mains were finished to being given dessert menus.)
HOWEVER, that was a holiday monday, much like yesterday was (don't remember which day, but it may have been Columbus Day.) It was clear that they were severely understaffed, and weren't expecting the crowd they had. Also, the normal manager (I believe it is Robert) was not there, and a waiter was left to manage. This guy was clueless and we told him as much. He did comp us dessert wines, which appeased somewhat. Still, that was such an anomalous night, it has never detracted us from returning.
I am wondering if last night was a similar situation -- because of the holiday monday, they were not staffed as usual and Robert may not have been there.
In any event, it does sound like an "off night".
Although, to be sure, the pacing of the meal is always very laid-back. We have never gotten out of htere in less than 90 minutes -- but I think they just want everyone to have a relaxing meal.