I am seeking great service
One thing I can't stand is going to a nice restaurant and not getting tip top wait staff service. I think it's a rarity, what I am seeking:
I want the wait staff to know when I need them. I want my water glass filled probably about 4 times. I want the wait staff to be pleasant but not conversational. I'd like a little cleanup between courses. I like when there is separate staff to clear the table between courses but I prefer when my waiter delivers the food (and the ground pepper or whatever comes with).
Along with this, if possible, I'd like the restaurant to not be noisy or too crowded. But, next to the food, the service is a close second on priority!
Where do you recommend the Service?
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I've had consistently great service at No. 09, Aujourd'hui, Clio, Rialto and Central Kitchen. Aside from Clio and possibly No. 9, the food is not among my personal top 10 (or whatever you would call it) in Boston.
I think in most restaurants at least one or two courses will be delivered by a runner, not a waiter.
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A lot of what you're describing doesn't sound like extraordinary service to me, but very rudimentary technical basics. Some of it (noise, crowdedness) has nothing to do with service.
That said, a few places where the level of service strikes me as consistently strong: No. 9 Park, L'Espalier, Union Bar & Grill, Sage, Oishii Boston, Lala Rokh, Rendezvous in Central Square, Mamma Maria, Mistral, Sorellina, and Rialto.
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re: MC Slim JB
Yes to all of the above with the exception of Oishii (based on my personal experiences). I think that Mistral and L'Espalier particularly stand out. If my early experiences are any indication, I would say that the Ocenaire is going to make a run at this category as well. Before closing, the Federalist was consistently excellent as well.
I have had subpar service just about every time I have dined at Oishii. Last time I was there we were somewhat ignored (despite ringing up a $300 tab for 2) in favor of the table next to us doing the Oamkase, and I mean that there were 30 minute gaps between dishes. In addition all of our sashimi came out as nigri, and we had to wait awhile for it to be redone. When we initailly sat down, we ordered a fairly expensive bottle of sake and an Asahi. When the waitress came out with a Kirin light, I politely told her that I had ordered an Asahi. She insisted that I had not. I politely told her that the words Kirin light had not come out of my mouth in my entire life as I had never ordered one. She said she would bring me an Asahi for my next beer, as she had already poured the Kirin... I have always had good service at the Oishii sushi bar in Chestnut Hill, however the Boston outpost is lacking in the department (the food is outstanding though). Also, the silly soy sauce valet hurts their service, as we have often had to wait if we wanted a bit more.
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re: Gabatta
I have only done omakase at the sushi bar at Oishii Boston, but have been very well cared for every time. I'd say your experience there qualifies as horrifying. A good server would never argue over a beer order like that. I might have stood up and walked out after that little exchange. The soy sauce valet is indeed a profoundly stupid touch.
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