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voice mail reservations?? at madeleines

kickureface Dec 17, 2007 05:43 PM

i made a reservation at madeleines in pasadena, but noone would pick up the phone after several times! i guess that's their plan, for us to leave a voicemail reservation. this is my first time every making one, so i was wondering is this common for most restaurants or is there usualy someone who picks up?
also, is there any way to confirm my reservation? i feel shaky just leaving a message not knowing if they ever get to it or not.

  1. g
    grubjay Dec 18, 2007 05:16 AM

    Madeleines is closed on Mondays. So if you called on Monday it’s possible no one was in the restaurant to take your call. I called them one day last week and got a prompt response. Often the best times to call is before or after the lunch and dinner rush.

    2 Replies
    1. re: grubjay
      kickureface Dec 18, 2007 11:53 AM

      i didnt leave my number, they probably dont have any caller id or anything to return my call huh? :(

      1. re: kickureface
        Jack Flash Dec 18, 2007 02:40 PM

        Yeah, that would make it difficult to return your call & confirm your reservation...

        They're open today (Tuesday); you should be able to reach someone, or get a quick callback.

    2. j
      Jack Flash Dec 17, 2007 08:42 PM

      Interestingly, I called them this afternoon to make a reservation for this weekend. Someone called me back before I left work today (thus, around 5:30 ish) to finalize the details. I guess that's how it works. I probably called between 3 an 4 o'clock.

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