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Dec 11, 2007 12:07 PM

Prime - Windsor Arms Hotel

This weekend The National Post reviewed Prime, the restaurant in The Windsor Arms Hotel. The review was quite good but what really caught my eye was a blurb on their Sunday night dinners. Apparently they do an old fashioned prime rib dinner including yorkshire pudding, mashed potatoes, peas and carrots, served family style. For four the price is $130. I thought that sounded like a pretty good deal and a perfect way to end a weekend. I am definitely planning to go once all the holiday stuff is over in Jan/Feb. Just wondering if anybody has been as yet?

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  1. what does it mean by family style exactly?

    2 Replies
    1. re: hungryabbey

      It means that they bring the food on platters and you pass it around the table. Kinda like christmas :)

      1. re: millygirl

        ohh I see, aw that might be kind of fun

    2. that does sound like a good deal.

      18 St Thomas St, Toronto, ON M5S, CA

      1. it sounds like a good idea, but they need to work out some of their kinks still- unlike ONE and Jacob's and Co., this place still has service and timing issues- which is too bad because the Windsor Arms deserves a nice restaurant
        maybe being able to order that for room service would be good: get a suite and order up after having gone to the spa at the hotel

        3 Replies
        1. re: salad lad

          Naturally it would need some time. I believe it only opened about 4 weeks ago, but could be more....time flies.

          1. re: millygirl

            OK Chows, this is my first post. You may know my smarter half, "Millygirl". The girl has been after me for a while now to start posting my dining experiences, so we start with Prime Steak house in the W/A hotel.

            Upon arrival one of the 2 doormen almost bowls over Millygirl as he charges out the door to grab the taxi that we have just arrived in. One would fairly assume that with a job title like "doorman" your duties would be straight forward. Open the cab door for my wife, then open the hotel door for both of us. The restaurant assistant manager sat us at a table that had not been fully set nor did she have enough menus for our party. She said that she was going to print off new ones and returned 5 mins later with menus that had food stains. In fairness, they may have been copies of food stains, and not actually real stains.

            All in our party of 5 ordered the Sunday night special of Prime rib with yorkshire pudding. The beef was good enough but the pudding had more of a cake consistancy. It was almost like corn bread than the airy and rich yorkshire I know. There is really not too much else to say about the food, roast beef dinner is pretty straight forward. We did have some apps which we all good. Fried oysters, lobster bisque, ceasar salad.

            The restaurant's biggest shortcoming is the lack of attention to detail when it comes to service. I like a place where the manager walks the floor like a stalking wolf, looking for every opportunity to provide for the guests. The service at the Windsor Arms has become quite passive. What a shame.

            1. re: Mr. Millygirl

              Welcome, Mr. Millygirl!
              Having worked there 2+ years ago, I can honestly say that the "fine dining" and "high-class service" act is all a sham, but I don't know who the current floor manager is.
              I'd really like to try the new steakhouse, primarily because I used to work at the WA. Kates gave it a good review in her assessment of Kobe steaks around town.

        2. any recent experience with this place? i have reservations for v-day.