It is no longer worth the wait to get site and then wait very lengthy spaces to go from one post to next!! Happening for past 4 or 5 days.
I know that there was a response from Chow that not a lot of people are reporting this. However, it is slow to the point that it can't be reported.
It only happens with pages with a video on it.
Someone new would really have a difficult time even searching around to find where to report it or find the email to report the problem.
Since it is possible to program different pages to have different sidebars (Home Cooking for example), would it be possible to remove the vido from the Technical Help page? I can't even get to it easily to see if there is a post like this one to see if other people are having a problem.
And I miss Chowhound. I have to select maybe about a dozen topics a day to read because that is all that can be loaded. I haven't used hot posts in months because the work around to losing the list was to open pages in separate windows. When I open more than three pages at once, my computer freezes and I have to shut down ... a ctrl-alt-del shutdown.
People generally send email to email@example.com when they're having problems that they can't access the boards. We've really only had a few reports on the boards -- most people seem to be able to load the pages, even with the video on the side, just fine. We can't tell what the difference is between the few people with major problems and the ones with no problems.
Jacquilynne feel free to email me off line. The point is that to find out how to email the site administrators, there is a certain amount of searching a board that needs to happen, especially if you are new or use it infrequently.
My estimate is that this would take 1-2 hours for someone who was running slow and wanted to take the trouble to find out who to email.
I know the site very well and I had to make a choice between reading a few posts I was interested in and checking to see if anyone else was having these problems. I chose the former until today. I recently took thiis particular pc in for a check up. Nothing is wrong with my settings. Nothing is wrong with the pc. Chowhound is the only site I'm having these problems with and only with pages with videos on them.
There's also a problem I came across that probably wouldn't be a good idea to discuss publically. .
re: Melanie Wong
Thanks Melanie, but that's not it. This computer crashed and I had to start from ground zero to restore it after it was fixed so I'm up to date on my software.
It comes and goes. It slowed down again when the original poster did this post. About 2-3 days ago, for one blissful day ... with no changes on my part, the site was relatively zipping along. Then about 2 days ago it is the worst it has ever been.
Lot's of "Done, but with errors on page" ... this page has one.
Itstead of the video loading, there's just a white blank box.
What is particularily bad is the crashes. I figure, fine ... I go to my "MY Chow"page and open all the new responses in separate tabs and then I go off to make dinner or work for a while.
I come back to a half hour to an hour later and click on one of the tabs and my browser crashes. I've lost all the new tags and information.
Again, it is only the pages with videos on them. From day one that the videos appeared on the boards it caused a problem. I guess the benefit of all this is I've done a lot of updates to Places since there are no videos there.
I have a very fast internet connection so the site generally runs OK. But I do notice the status bar showing "Transferring data from feeds.theplatform.com" for quite a while even with this fast connection. That message is the last one of many on the status bar. That's using Firefox2. With IE6, the status line messages disappear much sooner.
re: Mick Ruthven
I'm in the same boat, Mick - with FireFox the pages never seem to completely load and the status bar shows the "Transferring data ... " message.
However, I am having days / times when the site runs REALLY slowly - pages take a while to load and while doing so the machine won't do anything else (can't switch windows or applications) and I've managed to crash a few times, too (not just the browser, but the system and I have to reboot).
I'm just not using the site very often and when I do I'm very selective about which posts I attempt to view.
I'm also getting response times ranging from annoyingly to excruciatingly slow. There is also a sprinkling of "Oops, there seems to be a problem with one of our servers," from time to time. I'd say as slow as molasses, but I can get 20 pictures of molasses lickety split by clicking on this link: http://images.google.com/images?q=mol...
I'd suggest that those of us who complain are just the tip of the iceberg. Chowhounds are used to stoically putting up with all sorts of obstacles to find delicious chow.
I'd suggest that those of us who complain are just the tip of the iceberg.
Thanks knoblauch, that is my point exactly.
I exaggerate when I say that I have this problem nowhere else. There are occasionally sites I find when googling that hang liked this. I close the tab and look as some other site.
I don't contact the site administartor. Why should I? I have no clue what is on that site.
One site that is painfully slow for me is the Food Network. When I google and see info from that site, I no longer bother clicking on the link. It would never occur to me as a casual reader to contact someone and tell them I'm having trouble accessing their site.
Currently doing a search through Google when I see Chowhound / Chow, I rarely click on the link anymore. For all I know all that is in that post is something like a one line statement ... unfortuantely I'm losing the wealth of info of many posts.
If I were new to the site, and I wanted to comment I'd have to
- sign up say 15 minutes total
- probably look at the FAQ section to see how to ask a question. So that's another 5-10 minutes going through that
- that doesn't say who to ask, So I'd click on the feedback link ... 5 to 15 minutes to load that page
- If I'm savy enough, click on the add button to write a post ... 5 - 15 minutes more.
No where in all of that is there the info about emailing the moderators. I know the moderator's email but I could not tell you where it currently exists on this site. To find that information would take 5-15 minutes for each link I tried.
So it may not be that no one is reporting the problem, they may not know how or want to take that much effort to find out.
OK, so now I know that I'm not crazy...this has become a great big pain in my ass!
Sometimes it completely crashes my whole Windows thing and explorer has to restart.
Sometimes it tells me that it has to do with Adobe.
I figured it is because I have Windows Vista (which really has been a pain in my ass) and my computer doesn't know what to do with all the videos.
It is definitely because of the video.
CH, please, get rid of the videos. If we want to watch 'em, we'll click on 'em! K?