Kosher Subway in Livingston, NJ
Well, I brought the family to the new glatt kosher Subway in Livingston, NJ on Sunday.
Not a very good experience, overall. I doubt we'll return. If I hear from others that they have gotten it together, I'll strain to support a kosher business, as always, but . . .
First, the traffic pattern in the restaurant is awful. They placed tables in such a way as to put the line of customers in direct proximity to people already dining. So, you finally get your sandwiches, and if you are at any one of the six tables on either side of the order line, you have families hovering all around you while you eat. Not a relaxing experience.
Let's face it: Subway, kosher or not, isn't exactly famous for generous portions of meat or cheese---you can get piles of lettuce and other veggies, for the asking, but the slicers are set on "transparent," more often than not, and this establishment is no exception. With that as your expectation, 1 oz of soy cheese on a veggie delight sandwich is laughable.
I realize that it is late November, but tomatoes can still be red, or bright orange, at the very least. Just put them in a paper bag with the end open for a day or two.
I made the tactical error of ordering the schwarma. OK. I didn't expect it to be sliced off a spit, dripping with goodness. That having been said, I would hesitate to feed a cocker spaniel a portion of meat so full of salt, gristle, and unrendered fat. I asked for tehina, and the manager advised that "baba ganoush and hummus haven't been approved yet." A nice response to some other question, but not the one I asked. Fresh bread, vile contents. No tehina. No sauce appropriate to the schwarma. Of course, one might persuasively argue that the only sauce appropriate to THAT schwarma would be aqua regia.
There should be a fixed set of rules for every restaurant, kosher or not, fast food or not. It should begin with:
1. Do not serve a dish until you are ready to do so, completely. Don't open a burger restaurant if you haven't gotten your shipment of ketchup yet. Same with schwarma.
2. Do not serve tomatoes unless they are distinguishable from the container they came in.
3. If a customer asks you a question, and you don't answer it responsively, he will become a former customer.
I don't know what the previous repliers were expecting from this Subway. SUBWAY not a deli. The same complaints that I read regarding this Kosher Subway would apply to just about any Subway in the country. I eat both Kosher and traif, the quality of service and product were every bit as good, if not better than any Subway I have eaten in the past.
Yes there are going to be some kinks in the service in any restuarant that opened up 2 weeks ago. When I was there with my family, the service was warm and friendly. The manager/owner came over to out table and asked how everything was. (Our response was that everything was good). They should however list on the menu, what meats come in the sandwichs, ie whats in a Spicy Italian, or a Subway Melt. The portion sizes were on par with other Subways. As for the layout - there they are probably guilty of being too busy. It seems busier now than is was ever as a non-kosher establishment ( That is a good thing).
I am very glad this place opened and hope they can do well. It is great to have a place in town were you can a quick kosher meat meal.
I believe you're being too critical. I've gone there a number of times, sure they have some kinks to work out, but the food is great for fast-food. Give them some time as they just opened 2 weeks ago. This place will survive, it has to, as there's really no other fast food place in the area.
I too would admit to being underwhelmed. I tried to order something safe - a turkey and pastrami sub. I saw the schwarma subs ordered by others in my party and was glad I had aimed low. We placed a takeout order over an hour in advance and, happily, when we arrived it was ready. I was glad not to be spending any time in the noise chamber. The sub was fair; my complaint was that the bread did not seem fresh at all. I thought it might have been recently defrosted.
I could not agree more. I went once because how could I not sample a Kosher Subway. But, it's not worth it. I ordered a foot-long roast beef sub. The meat was dry, the tomatoes were disgusting, and the bread was mealy. Whether this replicates the experience in a non-kosher Subway I have no way of knowing, but I will easily pass the establishment nightly on my way home from the city without a pang, and just wait for the Second Avenue Deli to reopen.