What happened to Doughboys?
I love doughboys. Or I guess I should say I used to love it there. The food is great. There are very few things I have not enjoyed here. The blueberry flax seed pancakes, after-school special and banana pancakes are the real reason I come here though. Anyway, after my experience today I felt compelled to post something because my service was so appalling. I ordered a drink and my glass came covered in red gunk. Considering they have a B health rating I was nervous that it was a used glass and that it hadn't just bumped up against something. I waited almost 10 minutes for our waiter come back and finally I went inside and asked for a new drink and cup. He brought out a plastic cup, slammed it down in front of me and stated that nobody had used this glass! He then continued to ignore us for the rest of the meal. Someone else brought out our food and he never once came over to ask how the food was or if we needed anything. We did- refills. He grabbed one for my roommate but not me. He then disappeared for another 20 minutes when he finally came out and we had to ask for our check.
This place has become so trashy. They have become so lazy. As someone else has pointed out they have had graffiti on their windows for months now. I won't be going back to Doughboys because it's just not worth the bad service. I'm just going to have to learn how to make those flax seed pancakes.
How about you chowhounders? Do you have Doughboys service nightmares or great experiences? Maybe, I've just gotten a few bad ones.
I actually ate at doughboys for the first time yesterday with a few friends. After waiting 20 minutes to get a table (noonish on a saturday) we were finally seated, and starving. Too bad it took probably 45 minutes for us to get our grub. I understand the place is packed, but we ordered pancakes, soup and sandwiches- hardly time consuming fare. When my pulled pork sandwich (which they claim would be the best i've ever tasted) did arrive, I immediately regretted ordering it. First off, they used flat bread to wrap up the pulled pork. Original, yet just didn't go well at all with the bbq. As for that pork, the sauce only covered a small portion of the meat, leaving most of the pork dry and lacking flavor. A very forgettable sando. I really don't know why the place is slammed all the time. The portions are gargantuan, but I didn't taste anything that would bring me back a second time. I guess people like having 150 menu items to choose from- I find it a bit overwhelming. An chic denny's if you will that appeals to hipsters in the area.
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I have had similar nasty experiences there too. In my life I've deemed food inedible and had to send it back maybe 3 times- 2 of those have been at Dough Boys! The first were the buckwheat blueberry pancakes that were pure mush. Recently i ordered a tomato soup that was unbelievably sweet. I simply couldn't eat it. There's always so many people there and the menu descriptions sound great so we went back for one final try - had a completely flavorless vegetable soup and we called it a day. Also- the place has zero atmosphere. The air is stale and it just feels dirty in there. I agree- I was passing by recently and couldn't believe they still have that same old graffiti there. As far as the staff goes, we didn't have rude service but the place does not appear to be run smoothly at all. Even though it's right around the corner we won't be going back.
I don't expect great service there but it's usually been at least average. And find me someone else who can make banana pecan butterscotch pancakes.
One time at the (now defunct?) 3rd st. Doughboys, a harried waitress asked me and my girlfriend, "You guys need anything? No, right?" I thought that was pretty funny.